I was visiting from out of town and needed an oil change. These guys(and gal) were great! They were courteous, efficient and didn’t try to sell me extras that I didn’t need. I will definitely be coming back next time I’m in town.
Emily W.
Classificação do local: 5 Syracuse, NY
This is the only place I come to get my oil changed. The staff is ALWAYS friendly as well as extremely helpful. They don’t only just do their job and get it done, but they also take the time and care to explain what they’re doing, what might need to be changed, and anything else that could be wrong with the car. I went for an oil change once and after everything was said and done, one of the women working there suggested I change my serpentine belt, as there were a certain amount of cracks in it per cm. I told her I would pass for the time being and talk to my dad about it first. She politely accepted that as my answer and didn’t make me feel pressured to purchase anything extra. My mom once came here and needed something fixed with her car. They explained to her that no one at this location was certified to fix it, and sent her to the location on Erie blvd. by the time she had made it there the man had left. She came back the next day and luckily someone was there who was able to fix it. They also offered her a 20% discount on the service for the«inconvenience» of having to send her to the other location. If you pay for a full oil change here, you can come back on the in-between miles or date and get all of your fluids topped of FORFREE. I always get my car topped off before I take long road trips — just need to bring your receipt from the oil change. The people who work here are extremely professional, always nice, and work quickly so you’re not waiting for hours– but they do their job thoroughly and don’t rush through it. I have never had any problems or complaints with coming here.
Daniel S.
Classificação do local: 5 Morristown, NJ
I needed an oil change for my car but, I have always treated it to dealer maintenance or have performed it myself. I have to go through hassles and delays to deal with just about any dealer and wanted to avoid the hassle. I went to this Valvoline Oil Change Location, parked my car outside and walked in to ask some questions. I have had a miserable experience at another quick oil change places and I wanted to avoid a very costly experience. I was able to speak with a knowledgeable and polite customer service oriented person who entertained my questions and gave me no B. S answers. OK, I decided I was confident in their knowledge and skills to do an oil change for my beloved German vehicle. The short story is that I was able to drive in to this location without an appointment, and receive an oil and filter change for $ 80.00. That is expensive but, my car requires almost 7 quarts of synthetic(expensive) oil, a special filter and, for you gear heads, I needed to know that my aluminum oil pan would not be stripped by an air wrench over torqued drain plug. Dealer price is $ 120 to $ 130 plus the wait, appointment etc… Heck, no wait with good service on a foreign car for almost $ 50 dollars less than dealer price, I’ll take that ! BUT, if you have a finnicky foreign car TALK to them first and tell them what you require. I even offered use of my torque wrench. If you have your standard vehicle that takes regular oil and filter, etc… I think you will have no problem for about $ 25 bucks.
Joe V.
Classificação do local: 5 Jersey City, NJ
Great team! Just visiting town — had an engine light go off — stopped in on a Saturday morning — no appointment — quick diagnostic — just needed a quart. In and out in 10 minutes. A very good experience.