Dunkin’ Donuts

I just want to start off by saying that I am Dunkin’ Donuts’ biggest fan and lifelong patron (DOWN WITH STARBUCKS). However, this specific location should be avoided at all costs.
The two employees that served me were the most obnoxious and inconsiderate pair on the planet. They were openly pointing at customers and whispering rude comments to each other. No female was spared from at least one off-​color remark, myself included. At the very least, I had my small upgraded to a large for free, hence the two-​star over the one-​star review.
I have never felt so uncomfortable simply standing in a line waiting to place my order. It was just one awkward encounter to the next. I couldn’t wait to grab my cup and run out the door! I will most definitely not be back.

This is not a full service/​full size DnD. It is a gas station convenience store (BP) selling DnD by a small counter.
Service can be rude. My overweight friend kept being pushed to buy 3 dozen donuts (they had a deal, buy 2, get one free), and the fine gentleman working the counter (?Indian) made it a point to insist she wanted sugar and whole milk when she was asking for Splenda and skim milk. My description actually downplays how badly they made her feel (she almost cried); they were VERY rude. You would NEVER want any of your friends or family members to patronize a place like this.
As far as quality goes, by DnD standards:
Another time I was there myself, I placed multiple orders for hash browns, and they had difficulty filling it, ending up giving me many burnt pieces.
Donuts I purchased there were also kind of cloying (much too sweet).
Maybe the proprietors are used to jut getting (or only want to get) the local, well-​heeled patrons living in the Wayne area. They seemed kind of stuck up to me, but who knows, that was just my gut impression.
Unless you are svelte (is this a contradiction if you are buying donuts for personal consumption?), maybe you should consider going elsewhere in the area, lest you want to be insulted; there are several other places (including other DnD’s) along route 30 which are close by.
Or maybe you agree with the attitude of the proprietor/​employee?

So normally I don’t run to Unilocal and write reviews, but this was just a really aggravating experience! I work in the Devon PA area, and I had recently gotten a DD gift card for Christmas, and was searching around for some coffee this morning and thought oh look there is a DD by the office!
I had actually had a free coupon along with my gift card, so knowing that the coupon was going to expire I thought I would use that first. The coupon was for ANY size and ANY type of coffee (latte, slim latte, hot coffee, cold coffee, etc) so I wanted to get a large slim latte with hazelnut. Not to tough, right? I was all ready with my order and when I got to the counter the two gentlemen stated that I could only get a medium black coffee. I expressed that that was not what my coupon said (I had the coupon up and ready to scan), so clearly I was confused. Then they stated if I wanted that, they could just charge me the balance and I could use my gift card! It took me 10 minutes and a manager to be called in order for me to use this coupon. She said to the two cashiers, look at the coupon, it says ANY size and ANY kind. I said yes THANK YOU that is what it says. She had to make my drink because they punched in the order, scanned my coupon and were off to serve the customers behind me.
I worked in food service all throughout my educational career, and when I graduated college I began my own small business. I know what it is like to make sure the customer is happy, and these individuals just did not care. I would rather pay at Starbucks next to them and be treated kindly, gift card or not. I am terribly sorry for this review, but I do not treat people this way in my business and I expect the same from others!