Metro Detroit Cars

Took Metro Car quite a few times. Latest two memories are this…
December I had an SUV. Really nice guy and he was on time picking me up even though my flight was late. I tried picking up my bag and he pretty much grabbed it out of my hand. I was like… oh hi. Lol.
Second trip… this late summer. Not an SUV. Same price though. No water.
And return… while my trip changed my flight wasn’t late. He was. I was walking around for a minute and even looked outside. Finally I saw him standing next to another sedan driver with a sign and my name. Bam! We’re off. At the the end of the trip though he asks me to sign and there’s a tip portion. My whole trip was prepaid and it was suppose to include the 18% gratuity. Whatever that is tell your drivers no signature needed or whatever.
Wasn’t pleased with the last car/​trip.

My boss recommended MetroCars for me to get from the airport to the RenCen instead of braving the taxi scene and what a great suggestion it was! I booked my cars online (one in each direction) and it was really easy to find their desk at the airport, the car was waiting for me when I arrived and off we went. On my return trip, the driver had arrived very early at the hotel and so we got an early start, missing a little of the rush hour traffic. The cars aren’t «marked» but the hotel concierge recognizes them for you.
Both my drivers were friendly and chatty, their cars impeccably clean. I don’t know how much a taxi would have costed to go downtown, but it was $ 61 with MetroCars (not including the tip). I absolutely will use their service whenever I come to town.

Splurge and take MetroCar to your destination next time you are in Detroit. I would highly recommend calling or going on-​line prior to arrival at DTW. At the Ground Transportation area, they do have a service desk that takes «walk-​ups.» Most of the time it’s not crowded, but Sunday nights and Monday mornings business travelers take the bulk of the cars — so reserve now.
The cars are clean and most of the drivers know the area. I say «most» because I’ve run into one driver that didn’t know where my hotel was and how to get there. Instead of turning on GPS and/​or calling dispatch, he just muddled his way through. Oh, why oh why don’t men like to ask for directions!!! (Sans 1 star because of this one not-​so-​positive experience for me.)
All in all, they are my transportation provider of choice in the Detroit Metropolitan area.