Game Lounge

Really nice people and a decent selection but they allow you to pre order… Only problem is that it’s takes forever to get your game!!! I ordered mine almost 2 weeks ago, and they said it would be a few days! Then the told me they were sent the wrong game. (Which is customer service code for «we ordered the wrong game», or «we accidentally sold it to someone else»!!! I know how these things work. I was in customer service for years!!! I would have preferred these answers over the bullshit. But most people wouldn’t so I understand. I have nothing bad to say about the store itself except for the small selection and the long wait time to receive a pre ordered game. I doubt they will give me any sort of refund. It’s quite aggravating when you have to wait so long to little or no avail.
But with all of that said, these are decently accommodating people, they are friendly and helpful… So this review is about the mix up on my first visit. Try to leave a better first impression on future guests people. I will give 4 stars because of the good attitudes… But I wanted to give 3. Good luck with future business Game Lounge, and I may venture back out again if I can’t find another game store close by.