Detroit Passport Agency

I am so grateful to the people at the Detroit passport agency for getting me a new passport in one day! I was schedule to fly to Peru the next day but realized my passport had expired. I made an appointment for 8:30 am and arrived early to get in line. They didn’t ask for my appointment number, just if I had one. I printed the form beforehand so all I had to do was turn in my paperwork and wait. They told me to come back at 3:00 pm to pick up my passport, and it was ready on time.
Make sure you have proof of travel if you need it right away. All of the employees were super friendly. Everything was quick and efficient.

I can’t believe how amazing everyone at the Detroit Passport Agency is! I had an emergency with a student who lost his passport while on a connecting flight and was unable to complete his trip to Europe with his classmates. We went to the passport office in Detroit and every single person we encountered was so very nice and helpful. They did everything with a cheery and even playful attitude, and accomplished what should’ve been an impossible feat, getting us a new passport within a few hours. What a truly amazing bunch of people!

Made the 3+ hour trek from home to Detroit to get a passport card before a trip to Canada. Parking was expensive, but a breeze. Walked right in, spent the most time in line waiting to check in. Overall EXCELLENT experience. From door to door about an hour, all staff, including security were extremely friendly. Great experience!!! Great job Detroit Passport Agency!!!

This agency lives up to the expectations of the other reviews! If you need a passport fast then look no further! This agency rescued me from the heartache of having to cancel my trip. Everyone was very pleasant and it was as easy as can be. $ 90 for an expedited passport card but worth every penny. You can pay to have it overnighted or pick up the next day! Seriously a God send!

A+ service at a government facility? Yes, indeed! What gives here? I don’t know, but we should require the managers of all other state/​fed facilities to spend time here and drink the kool-​aid.
Thank you Detroit Passport Agency — your service is exemplary!

Wow! I didn’t believe a US government agency could be so thorough and friendly. Our passport application had been flagged as incomplete, and after overnighting the missing document and a week of calls with the national call center telling us they couldn’t find our file (all very friendly even though unable to resolve the problem), we came down for an appointment.
Security guards were friendly, receptionist efficient, and service prompt. They went well beyond what we had expected, spending over an hour and a half looking for the file before they found it. While they were looking, the friendly «passport specialist» reassured us that one way or another we would get our passports this afternoon, reassuring words for a family headed out of country for the holidays in just three days! Thank you Detroit Passport Agency for setting the bar high for excellent service!

This office obviously took the time to study the customer and focused on making the whole experience efficient and comfortable.
The other reviews explain how good this office is. I wanted to add a point.
If you make an appointment for the 1^st slot of time, say the 0930 time, there are about 20 appointments at that time. All 20 show up before 0930, basically, and have to wait in the downstairs main lobby until 0930. Then at 0930 the crowd moves upstairs and begins processing. The process is still fast and efficient. It is no problem.
However, what I would recommend is to try for the 2^nd allotted appointment time, say at 10. Then you can show up early, say from 945 to 1000, and there won’t be a line at security at all. It will just go a little smoother. You do not have to get there at the 1^st appointment time to avoid getting stuck in a longer and longer queue. Just a tip!

This place is great!!! My plane was leaving in a few days and I haven’t received my passport through the mail yet. I was getting nervous and tried making an appointment but the date for the appointment was for next week and I didn’t have that time to wait. So I decided to test my luck and I went in on a Monday right when they opened in the morning and they help me out completely! I just had to pay the $ 60 expedited fee and I came back at 3 pm THAT DAY to pick up my passport:)
It was so nice to sit down at Buffalo Wild Wings and drink a cold beer knowing I was gonna get my passport that day and that I was gonna make my trip on time.
Very nice people in there! 5 stars

I needed to leave for a transatlantic journey, and in typical fashion, I put things off until I shouldn’t have. I like to live dangerously, you know? In three weeks’ time, I needed to squeeze in a new passport and mail my passport to the Bangladeshi Embassy to get the Bangladeshi visa, and get it back, all before my flight.
I tried calling the appointment system, and much to my dismay, the earliest appointment was four days away. So, I went to the passport office first thing in the morning (8:30am) on a Monday, secretly hoping they wouldn’t just tell the security guards to smack some sense into my procrastinating sorry butt. A $ 60 passport agency expedited fee was required when going in person, but was well worth it, given the alternative of trying to mail it in and praying for the best. Parking was relatively painless with metered parking peppering the nearby streets. One of the other Unilocal reviews mentions having an itinerary in hand, which I unfortunately did not have.
Much to my surprise, the staff was friendly, courteous, and most importantly, incredibly timely. I had the option of picking up the passport the very next day at 3pm (whoa!) or having it mailed to me.
I came in the next day to pick up my passport, but I noticed that the passport was 28 pages instead of the 52 pages I originally requested. FYI — there is no extra charge for the 52 page passport, you might as well go for it! I let them know, and it took them another half an hour, but they were able to print out a brand new passport, and I went on my happy way, free to conduct business in usual procrastinatory fashion, yo. Crisis averted.
These guys get a well-​deserved 5.

Choose your own adventure time. You’re heading out on a trip overseas next week. Twist: your passport expired or you cannot find it. What do you do?
Option A: Submit your passport in the mail and hope it gets there. Note, don’t pick this option. Seriously, why risk it?
Option B: Make an appointment and run to the Passport Agency.
Option C: Take a risk on Walk-​in Wednesdays without an appointment.
Everyone who selected option B, «Run to the Detroit Passport Agency,» read the review below. Your passport appointment is made over the ²⁴⁄₇ phone line noted at
. Intrepid passport seeker, bring your confirmation number, your completed application, and supporting documents to the anonymous office tower opposite the giant court building. Nearest parking is in the overpriced lot on Fort and Washington for a princely sum of $ 2.50 per 10 minutes or some nonsense like that. You proceed directly to the second floor where good-​humoured staff *nothing* like the DHS or border security people await you. They will ask you to turn off the sound on your phone and leave all weapons, including pepper spray and mace, before entry. The line-​up through screening moves quickly.
It took me only twenty minutes from start to finish to negotiate my early morning appointment. You can do this too provided you come prepared. Bring a completed application and two passport photos, along with your government issued ID and proof of citizenship (e.g., birth or naturalization certificate, expired passport). Travel itineraries are optional, but *essential* for super expedited service. Showing your phone really isn’t sufficient, print the paperwork off.
Failing to have these will slow you down or lead to a longer wait. Staff process applicants efficiently and will instruct you what and where to sign. After administering an oath, staff will see you on your way. For hasty travel plans, turn around time is fast: I waited 48 hours for a trip a week out.
Congratulations, you should have a new passport book or card issued in a few hours to a few days for an expedited fee.
For option C, the agency will allow walk-​ins without appointments on Wednesdays. Expedited service will set you back another $ 60 but the agency does it best to fulfill your requests. Make sure you bring proof of travel like an airline itinerary to back up how soon you need your passport!
Tip: The second bank of elevators has a sign for the office. Those elevators are claustrophobically cramped, by the way. Take the stairs if you don’t fancy being in a mobile coffin.

Totally painless experience getting a passport renewed. Workers were pleasant. Waiting area was clean. I was in and out in less than 35 minutes.
Hints:
–Make an appointment in advance by calling the 800#
–Fill out the paperwork online & print at home to bring with you to your appointment
–Choose the $ 14.95 option to have it mailed to you overnight
–Unlike many other passport agencies, you don’t have to provide proof of travel to get an appointment
–Appointments only go until 2pm Monday — Friday, so plan in advance.
There is garage parking across the street, but it’s $ 2.50÷20 minutes. Limited street parking for $ 1/​hour.

This office is pretty structured and organized. Luckily, I had all of the proper documentation from their website — the passport application and instructions. I went with a passport photo from cvs and the website gives the expected amount to pay, so I was set with that. My entire visit there lasted a little over an hour, which was fine. That time frame was to be expected because there was so many people there. The lines moved pretty quickly for what it’s worth and the agents were friendly, patient and helpful.

I found out 2 weeks before a trip that I needed a full six months on my passport before it expired. That is, a full six months from the day I left that country to return to the USA. My passport was 12 days short, and I was panicked.
How would I get my passport renewed in 2 weeks? Of course, I could pay an online service $ 100 to $ 300 in addition to passport fees. Many people told me to drive to Chicago. Many people are unaware we have a regional passport office in Detroit.
Making an appointment is completely automated at
. The first appointment was a week out. Now I was really worried, with no way to talk to a human or verify the appointment. I gathered my old passport, driver’s license, 2 passport photos ($ 4.99 @ Costco), printed and filled out online form. and travel itinerary. I was prepared to be frustrated, treated rudely, overpay for parking, and spend the entire day downtown.
WRONG! This office is welcoming, efficient, fast. I took the Lodge from northern suburbs. Left on exit 1B (Larned/​Cobo), L on Washington Blvd to Fort St. Federal Bldg is on your right, corner of Washington & Fort. Skip the parking garage, take a left on Fort, and use any of the independent lots.
I prepaid the $ 12 all day fee, and walked half a block to Passport Office (2^nd floor). From the first security guard, to the scanner guys, to another security guard, to the receptionist, to the man who processed my paperwork, I was treated with courtesy and smiles! The man who did my paperwork was friendly & helpful. And fast! I was in and out with a promise of «the passport is in the mail» (3 – 5 days, no charge) in 35 minutes.
I actually received my passport 2 days later by express mail! Did I mention this place is fast;)
The Indian guys at the parking lot were none too happy to see me return only 40 minutes later. Still, they refunded me $ 6 in parking without hassle. I could have argued they owed me $ 8, but I let it go. I gave the $ 6 refund to a guy holding a sign on the corner of 3^rd & Fort.
What are they piping through the heating vents to make the agents/​employees of the Detroit Passport Agency so helpful, polite, and knowledgable? I don’t know, but we could use some where I work.
Bön Voyage!

From the moment I called to make an appointment to the second I walked out of the passport office everything single person, from the guards to the gentleman who processed my paper work, I encountered was so nice and polite, gasp, they all actually seemed to be enjoying their government jobs! When I had called they were incredibly helpful and made sure I was prepared with all of the paperwork I might need to bring with me. If only the DMV could be so painless.
I do recommend trying to get the 9:30 apt and arriving at 9:15. I was the first person in line to get called up to the windows. I parked my car at 9am and pulled out and paid the parking attendant at around 10am.
Also, this is one of the few passport locations that you do not need a travel date to expedite it so quickly. AND you can pay by Credit Card.
Thank you everyone at the Detroit Passport agency!

I lost my driver’s license on a weekend and pulled out my passport to take to the BMV in case they wanted some proof of ID. (Sort of silly since, in hindsight, I realized they just look at the computer screen to see if you are who you say you are… they have your picture on file after all)
I live in Indiana and the BMV is closed on mondays, so losing my drivers license on a weekend meant I had to wait until tuesday to get a new one. I was laying in bed monday night after getting said Passprt out in preparation for Tuesday and suddenly I thought «I got that passport in 2003… oh $h!t.» This came to mind since I was flying to Barcelona in FIVE days. I walked to the kitchen and looked at my Passport and sure enough it was expired.
At this point, I did not realize I was in fact, NOT totally screwed, so I almost crapped my pants. I thought my whole trip wasn’t going to happen. Thanks to the Internet and the state department I found out I could go get a Passport in a single day. Whew!
The State dept says the Chicago passport agency does not do walk-​ins. I doubt that’s true if you had to fly out within 24 hrs. But I wanted to get my passport sooner than the day before my flight. The Detroit office explicitly said they did do walk-​in (will call) appointments. So it was a long drive to Detroit for me.
This is how it went for me:
Thanks to the Unilocal reviews of the LA passport office from people in my same predicament, I knew you had to bring your expired passport, your filled out passport renewal form, your TWO passport photos and your travel itinerary to show you really need that passport immediately. Additionally, they photocopied my driver’s license (which was a temp since I lost mine)
The State dept advertises their Detroit passport office hours as being 9:30 — 3:00 Wednesday, so I showed up at 9:15. Parking is $ 10 for all day in garages nearby and if you’re willing to hand over your keys to some parking attendant in downtown Detroit, you can do a few dollars better. No thanks. Street parking is one hour only around 211 Fort st.
The passport office is on the second floor of the 211 Fort st building. They have a passport photo service in the convenience store on the main floor if you need those. (I went to Walgreens) I walked right in, went up to the second floor and the friendly security guys said to come back at 12:15. They said unless you have to fly out of the country today or maybe tomorrow, you were not being seen until 12:15. They were not joking.
So I walked around downtown and Campus Martius, then had lunch at the Zoom café downstairs with my dad and sister (TERRIBLE FOOD). I went to Passport office at 12:07 and was told to go back to the main floor. They don’t even let you line up.
Once 12:15 rolled around, I went up and got in line. They check IDs, then you move on to the security line, which is similar to an airport. That took maybe ten minutes. Then it’s on to the appointment window line. I waited there about 20 minutes. Talking to the women in front of me, it turns out she had a 9:30 appointment already scheduled through the automated phone system and was still told to come back at 12:15. Weird way of running things.
Once at the front of the appt. line, the guy scanned all my documents, asked a few questions, handed me back the docs in a big paper clip and gave me a number. You get a number starting with A, B or C. A is for people who had an appointment, B was what they gave me and I dont know what C means
I probably waited for 20 min to be called. Once called I gave the guy my docs, paid the fee, and was told to come back between 3 – 3:30 to pick it up. I came back at 3:03 and waited in a short line and it was ready. That was that.
My biggest issue since I live in Indiana, is that I had driven to a relative’s house in Michigan the night before so I could be in the passport office when they opened. If I had known they opened at 12:15 and not 9:30 I could have left that morning. That’s really my only complaint. The people there were very friendly and professional. I was more than grateful a quick passport service like this exists.