Captain Jay’s Fish and Chicken

SLOW SERVICE & INCONSIDERATE: The employees were very nonchalant and inconsiderate. I placed my order via Drive Thru (3 piece fish and fry), there was one car in front of me and 0 behind me. I literally waited 40 minutes (Why? Extremely hungry and was passing time talking with my S/​O and niece). When I get to the window I ask the employee if I could have a courtesy drink for the wait. She replied no, I then informed her how long I had been waiting in line. She replied ‘Hold on, let me ask my manager’. The employee returned and stated «She said no because everything we cook is made to order». WOW! I will NEVER return to this location due to slow service and the lack of consideration for customers. Note: Soda cost is extremely cheap for restaurants and the average cup cost is .10 or less.

wow if it was 3months ago i would give the brand 5stars with no complaints but after my experience today and the way they are doing there business, first and formost what the hell were they thinking by suddenly charging people to fry chicken like it is a fresh fish market and a charge for even frying fries .they have also changed the menu for 2015 that if you were use to eating here is gonna give you less but charge you way more dont pay attention to the menu on the website its done for so i have lrarned. yes i am writeing in caps because im mad that i got such a raw deal i can tell you this, they wont last long with this business idea. if i go to a fried chicken place, i do not expect to pay for the chicken to be fried thats like grabing a burger and paying for them to cook it stupid. they wont be getting any more of my money. $ 30.29 for 10 pieces of chicken and 3 large fries and a $ 1 each to cook each item bull shit.