Royal Touch Car Wash & Detail

Do not go to this car wash! The Manager is very rude & disrespectful! You will see other people have written the same thing in their review. I was told that they would not dry off the wheels because it was not included in the wash I purchased. I let the manager know that they have always dried the rims and I always have gotten the same wash. He stated they shouldn’t have been drying them then. I then ask to pay to have the wheels dried and to have the contact information for his boss. I paid extra for the the rims to be dried. Then, he gave me the shop number and told me his boss never comes in. I told him that I would not return and he said «he didn’t care.» I said to him that’s not good customer service and he told me to «not say anything else.» Do not patronize a place that has a person in charge that lacks business sense, customer service skills, and respect for customers.

Rude manager wouldn’t let me change my wash to include a vacuum. Really? So I asked him
.what you’re saying is I can’t vacuum my car? …No!
That’s a great way to get return business

Not sure when this place changed it’s pricing but it’s now insane. Earlier this year it was $ 16 for an exterior/​interior wash. Now it’s $ 15 for exterior only (automated, not hand washed), and $ 27 for exterior/​interior wash. They are not priced competitively.

This place was near the O’hare airport, and I stopped by to clean my car before picking up my guests at the airport. It was a bit more than 10 bucks for basic clean up (mostly exterior with interior vacuum and stuff).
It was quick, the cashier was nice and efficent, and the job was all done by the time I picked up coffee from starbucks right next door (which is another advantage). I was mostly satisfied with the exterior, but interior was not completely cleaned up. We had to pick up a thing or two to finish the job.
Overall, I would be ok to go back to this place for clean up.

I lost my $ 300 bucks sunglasses after car wash. I put my sunglasses on passenger seat right before I got out from my vehicle.
And I recognized that my sunglasses has gone to somewhere? 20mins later. I was the last customer that day. So I called them next day but they told me just leave my number so I did. But never call me back.
Be careful if you want to go there.
I don’t want to say they took it. I Just share my experience.

Decent car wash. Chose ‘The Ultimate’ exterior wash.
The car out to be as expected. Nothing more or less what anyone would expect.
Will definitely recommend friends!

Went here today for the first and the last time. Paid 23 $ for the Royal Touch package which is the package that gives you everything basically. Car went through and was shiny and that’s about it. Tires looked like crap. They weren’t shiny. Oh it comes with a free air scent which didn’t even smell. The car had dust all over the dash and in other spots in the front interior. Supposedly there’s a 5 day clean car guarantee we’ll that’s bullshit. They left napkins in the back of the car and it wasn’t fully clean back there. They do a shit job cleaning your car. Waited for 20 minutes for nothing!!!

I have the monthly wash. I just paid $ 65 dollars to have the escalade waxed and when I ask the guys to remove the soap scum on my wheels they talked to the manager. He said the soap scum was glue and wanted to charge me $ 10 to wipe it off. I refused to be shaken down by this thief! This man is only interested in money not in doing a first rate service. Ok wash but it really does not do a good rinse job. And every little thing costs extra. IMO a ripoff in a world where $ 3 gets you the same wash as he provides.
WARNING!!! If you post a bad review at this company, they will confront you, and insult you, and ban you.

Decent wash for the price. They were quick and friendly. My car was really dirty on the interior and they did a good job with extra vacuuming. Will go back again.

By far the worst service and half a** detail job ever done. My buddy paid $ 100.00 to detail his car in and out. We went to pickup the car and it was filthy. I do not recommend this place to anyone. Definitely a waste of money.

This is the worst car wash place I’ve ever been to. First off my car didn’t even come out fully clean. There is still 3 or 4 noticeable spots where there’s still bird droppings.
And what’s even worse is that they made a 5 inch scratch on the touch screen in my car!!! I talked to the manager and had him look at the damage done by one of their employees and he fully denied the damage done. He tried blaming the damage on myself, in which I told him that I just purchased the car just a few weeks ago. He was also very contradicting in his words in saying that if it was their fault that they would own up to it, but then turned around to say that they did not cause it and tried to blame the damage back on me. I then asked for my money back because of the faulty services they rendered and the same manager told me that they will not give me my money back because they had already finished the work! Unbelievable!!!
I advise that NO ONE EVER GOES TO THIS PLACE UNLESS YOU WANT YOUR CAR DAMAGED!

Nice facilities and convenient location by the freeway. I stopped in for the $ 10 Ultimate Exterior Wash today and found it to be a decent experience for a minivan. The team was friendly and it was easy to get through the process. They towel dry as well, so that’s a plus. The only real disappointment was the tire shine — there wasn’t much of a shine at all despite the manual application. I’ll probably just go for the cheaper options next time I need a quick exterior wash.

This is just a decent car wash, everything is decent.
Car wash — decent
price — decent
service — decent
just decent. Not bad, not good, just decent.
What more can I say?

These guys are excellent I came back again to get carpet cleaned and they did an excellent job now my car on the inside looks brand-​new like I just bought it. It cost $ 50 for them to do the shampoo on inside and they wash car also

My first winter in Chicago area was welcomed by the arctic blast with freezing temperature, bombarded by snow, snow, and more snow, not to mention the wind. I have a SUV, so the daily commute is not a problem, except for the snow ans slush that get on my car. Naturally, the car gets extremely dirty, from dry snow and the salt they spray to melt the snow.
I looked in Unilocal to see who may have the drive-​through car wash, and I found Royal Touch Car Wash & Detail. I am originally from Oregon, and most of Oregon Car Wash places have the conveyor type that takes your car from the entrance, through wash, rinse, polish, and dry process, then you drive out. However, RTWD finishes up with a couple guys with hand towels to wipe any residues. Nice!
Of course, this is just a simple drive-​through wash, but they have more detailed exterior and interior wash, which I am planning to do next time.
The price is good enough to take my car every other week or so to keep it clean, even in this Chicago winter.

I recommend going to their website and looking at their deals. They usually have pretty good ones. I also don’t recommend going at lunch time as there are long lines. I would go about an hour before they close its usually less of a wait. The staff does an excellent job, I was very pleased with the job they did! Top notch service!

I have been such a fan of Royal Touch Car Wash for the past few years but my experience today completely changed my mind.
My car just needed a quick outside wash so I paid my five bucks and entered the car wash. At the beginning of the wash cycle, I heard a terrible scraping noise as if something in the blue cleaning cloths was scraping the passenger side of my car. Sure enough, it was ripping out my antenna! Yes, there are signs to remove a cars antenna however mine is NOT able to be removed. I rolled the dice.
Not only did the wash cycle rip out my antenna but it scraped about a half inch of paint off of my car.
I exited the car wash, the guys dried off my car and waved me to leave as they were extremely busy today. I turned right on Mannheim, turned around in the Target parking lot and returned to Royal Touch to talk with someone.
A guy came out and told me that they were not responsible as there was a sign posted. He went on to say that it was my responsibility to unscrew and remove the antenna before entering the wash. As I told him numerous times, it does not come out. The antenna completely snapped off.
This man went on to say that it was a «ten dollar fix» and that they were not responsible. He went into the car wash to try to find it and came back empty handed. He insisted that the antenna «probably wasn’t attached when you got here.» It sure was!
I called the service department at Napleton Chrysler Jeep right there who said that if the antenna snapped off, the entire base would have to be replaced making it a «about $ 250 to $ 300 to replace it.» NOT TEN DOLLARS! Royal Car Wash guy response, «He is lying.» Are you kidding me?
He went on to say that they were not responsible and would not pay for any repairs.
For what it’s worth, buyer beware … When the sign says «not responsible for damage» they mean it! They will not accommodate your request for damage reimbursement and will insist that you are in the wrong. While it may not matter to this business to lose a customer, I’ll let all of you future customers decide for yourself.
DON’T RISK IT!!!

I had gone here on 11÷9÷13. I got the Royal Touch car wash for my car for $ 23.00. They cleaned the interior thoroughly. They did the undercarriage, shined the tires, & windows. They took out my floor mats & scrubbed them down in the sink. They did a fantastic job. My ’95 Lexus LS400 looks as good as any car that comes out of the dealership. Highly recommended.

I found my new full service car wash! Quick, thorough and reasonably priced.

Just like the Rating says: «Yay! I’m a fan.
One of the most efficient car washes in town. I was in and out in 7 minutes with the basic in and out. Not bad for $ 14 bucks!
I Haven’t personally tried any of the detail packages yet but my boss had her Range Rover done several times and it looked great! I tried other places in the city that was a little cheaper but the quality wasn’t that good.
They really pay attention to detail and I appreciate that.
Once it gets nicer out, I’ll be going in for the Basic Complete Detail for $ 150 which is what my boss got twice.
Definitely a returning customer.