Party Time Palace

Horrible place and horrible customer service… was overcharged for my sons birthday party… cheap version of chuck e cheese’s (which is not better)

This is a good place to have birthday parties for your little ones. They have several package options to choose from and they have separate rooms for your party. This is a plus for me!
I had a birthday party for my oldest here a couple years back. Everyone treated us good and were nice and respectful to the little ones and adults.
I came back again for another birthday party. Nothing has changed as far as looks go. This place does need a little updating.

A great place to take your kids. Very clean and well run. A breath of fresh air — a Family Friendly place that actually does not care about serving up pitchers of beer /​serving mixed drinks… If that is your thing though — you might want to head to Dave n Buster’s.

I had a groupon and thought this would be a fun place for my son birthday. The groupon was for 4 and I am a single mom of two boys. The manager was «amazing» he gave us tokens for the 1 untment wristband since it was just the 3 of us. This place has EVERYTHING I was just hoping for a fun 2 hours but we were there for 5 hours. My son just turned 5 and he said this was the best place he has ever gone to, this means a lot because I take my boys every were. I found myself having as much fun as my boys. The staff there is well trained. We went on march 19^th and this was the middle of the week and every staff member was great. They were Friendly, Patient and Positive. Each staff member treated my boys and me great, from the young man helping us with laser tag and the other young man who was teaching my son how to ride the bull. I can not forget how great the manager was with all of us he had glasses. I’m so sorry I can’t remember names. We have been making Party time Palace our special place to to have fun now. Keep up the great work everyone!!! this was march 19,2014

This place reminds me of Chuck E. Cheese’s, but with inflatable bouncy-​houses, and no dude with BO in a giant mouse outfit. The arcades here though, seem less maintained — there was a driving game that my son and I were playing, where it randomly rebooted, mid-​game. And there were a few games that had the «Out of Order» sign posted on top of it.
The prices are OK. Each arcade, for the most part, takes 4-​tokens, and you can get about 40 tokens for $ 10. Be a pimp and pay $ 20 and you get 20-​tokens for free. Not too bad of a deal, and in the end, you’re only down $ 20 for a kid’s entertainment that lasts a few hours.
They have several racing games, shoot em ups, ski-​ball, those clawy grabby things that can’t grab crap, and other staples like basketball and ticket-​output games, where it spits out 3 tickets or so; well on your way to that 600-​ticket cost of that giant novelty toothbrush you’ve been eyeing since you got there.
One thing Chuck E Cheese’s does spoil me on is I can be an irresponsible father and not have to be overly attentive to my kids and know where they are at all times, because at Chuck E Cheese’s, they stamp each family’s hand with a black-​light exposed design, so they know no kid is getting kidnapped. Not the case here at Party Time Palace. Oh well, I guess I can’t play Candy Crush mindlessly while the kids are running around.
BATHROOM REVIEW: Surprisingly clean, considering the amount of traffic these toilets go through. I still wouldn’t sit… too much ass traffic. These toilet seats probably get more ass than I do. Jigga whaaaat? Sit or squat? Squat!

I had called in advance to see what type of activities were available for a 4year old. The girl who answered the phone was quite rude. She gave me a response that was like «duh, this place is for kids». I know that it is for kids. I was trying to figure out what was different here compared to Chuck e Cheese. I got the wristband which was a waste. My child only wanted to play games that were a bit too tall to reach. (Hmm, video games or bouncy house, most kids are attracted to the bright shiny screens). The golf course was super creative (Chicago theme), however very run down. It would be nice if games could be separated in the back to not distract the smaller kids from the other activities. We played a few games and some of them did not work. The staff at the desk was nice to replace our tokens but the response was «yeah, that one breaks down a lot». Um… get a different game. It is frustrating to a small child who is super excited to play a game. On a positive note, the place is super clean. There was a nice older man cleaning non stop, even though it looked like everything was already clean. When we cashed in our tickets, a man Mark helped us. He was very nice. Maybe in another year or two I will come back when my child is old enough for most video games.

This place is clearly a big hit with kids, and probably with exhausted parents too. It looks like fun.
However, I consider it a public service to post this warning for local miniature golf enthusiasts like me. There is no real mini golf here: it is a nine-​hole, very simple, diminutive version (yes, mini mini golf) intended for small children. Of course there is absolutely nothing wrong with that. But if you happen to be a Chicagoland miniature golf completist like me and plan an entire weekend outing in the northwest burbs centered around trying this course, you may end up disappointed. Bemused but disappointed.

It was my first time to Party Time Palace, but I had been to this location when it was a Jungle Gym and I have to say, this experience today was far better.
I came here for my grandson’s 4^th birthday party and they had lots of games and inflatables and playhouses to play from and more room than at Chucky Cheeses.
The service was friendly and efficient and quick and there was plenty to eat and pizza was from Papa John’s so much better than what they serve at Chucky Cheeses.
Watch the video as it is very accurate about what they offer and they have a small toddler area to teenage participatory games to play. Fun for the whole family!

We used a groupon to bring my nephew here. He is nine years old and had a blast. There were a good ratio of attendants to children. For someone as paranoid as I am this was a very nice thing. The service was fantastic, we got a good amount of tickets for prizes and there was a ton of stuff for my nephew to do. The laser tag was his favorite along with the gigantic slides and air hockey. There was plenty of parking and available lockers. The party areas looked like a good deal. I would have rated this a six because he spent 4.5 hours in there and still didn’t want to go home but the burgers taste like nothing that ever I wish to eat again. Other than that it was a REALLY GOOD TIME especially for the price. Next time we will take the advice of another and have the Papa John’s brought in.

Things I love: Really clean. Spacious. More than just arcade games as they have bounce houses, laser tag, train ride and mini golf. Play area for toddlers that’s really nice.
Things I don’t love: The staff is usually hard to find if you want to ride the train, place an order, etc. This happens often. Then they raised their prices and went from affordable to meh. It’s free to enter, but they charge per activity or you can buy an unlimited wrist band for $ 13. It adds up with tokens and multiple kids. They really should offer a toddler wrist band for less as a 3 year old isn’t going to do as many things as a 7 year old. Also, their food counter used to be self serve which was really nice for drinks and slurpies. Now it’s staffed and as I mentioned before, no one is ever there! They also used to have free-​refills on drinks, but not anymore and it’s quite pricey. If you don’t watch out, you’ll easily spend a small fortune.

I am reading all this reviews and I am a little scared… however I been at this place few times and both of my kids loved it (2 and 9) well I had to wait a little for the pizza but the kids didn’t mind it at all since they were having fun. I am having my sons birthday party there this weekend so let’s see how well that will go :) so far I give a 5 for all the fun games and for the age range activities to do.

I had my daughter’s 2^nd birthday party at Party Time Palace in Mt. Prospect, IL. Obviously, I chose this venue so the children could have a great time and enjoy themselves. With this aspect, I have no complaints. I chose available catered food items from their limited offerings for my 60+ guests and the top of the line party package, which included a hostess to attend to my guests ensuring the food was arranged as buffet and beverages were available. I went into this knowing that this was not going to be a ‘fine dining’ experience for my adult guests and nor did I expect a high level of service or ambience. What I did get for almost $ 800 was food that was inedible and served in horrible fashion (not even salt and pepper on the buffet or tables) and a party hostess that only delivered high levels of attitude. I was advised that the food would not be served until 6:00pm (my guests arrived at 5pm), so I ordered nachos cooked on premise to be served while they wait. At 5:45pm, when the nachos still were not available to my guests, I questioned the hostess and she defiantly told me that it was not her fault and stormed off. When the nachos did arrive, they did so as chips in a nasty plastic bowl and sides of can cheese and something else unidentifiable. My guests were also left with no beverages on the table and when this was brought to the attention of the hostess, she angrily informed that my unlimited beverage service only included a certain amount of pitchers. If that was the case, I would have gladly paid so that my guests didn’t have to go to their snack bar and purchase their own beverage. NEVER AGAIN.

I’m always on the lookout for something to do. Fairly accessible from anywhere, Party Time Palace offers plenty to do with lots of space. Comparable to some of the other kiddie places. Could also be that I can in on a weeknight?
Nice selection on games, an indoor bouncy castle and a mini-​golf course!

Well worth the price! No clean up The staff does it all they are really on top of there game, My 4 year old and his friends had a blast my 11 yr old even had fun!

This place was a little disappointing. The ad in Chicago Parent made it sound amazing. Normally my 5 year old son can spend hours running around a place like this and puts up a fight to leave. We spent $ 20 and he was ready to leave after 1.5 hours. However, we went on a Tuesday morning and were the only ones there so my son had access to all the games right away.
I have to say, though, it was spotless. I was incredibly impressed with the cleanliness. I would probably return occasionally.

Owner Mark is a very nice guy. I love this place. They have everything to keep you entertained for hours. Their laser tag is the best! Both, kids and adults will have a blast here.

In a large shopping area on the outer fringe of Des Plaines, Party Time Palace is a pretty crowded, yet sorta lame place at the same time. We got invited to yet another party, this time for a 3 year old. Now if you’re a 3 year old, there’s plenty to do here. But if your kids are 7 or a very savvy 4, this place is Lame with a capital L.
It’s a large space with inflatable play areas and arcade style games that dispense tickets you can redeem later for dollar-​store junk at the front counter. Party rooms surround the play area, six of them, I believe.
There’s a miniature train ride really geared towards the preschool crowd, which would be the majority of the kids we saw. A costumed life-​sized Elmo walked around, getting happy smiles from some and bringing other smaller kids to tears. Good thing he didn’t stop by to say hi to my 4 year old, whose wise older brother indoctrinated him long ago that «Elmo is stupid», which he has repeated to us on occasion.
For the bigger kids, there’s not too many things to do. First, there’s the laser tag, which is pretty fun, but while we were there, seems there weren’t enough kids of age (5 and up) to play, so my older son (7) and I got to play a 1-​on-​1 battle in the darkened maze. Their indoor mini-​golf is pretty lame too. We played 9 holes in 10 minutes, so you get the idea what that must’ve been like.
Food is pretty expensive. $ 5 for a simple hot dog meal? There’s nachos and some other basics, but we stayed away from it, since the McDonald’s across the parking lot has a lot better food at a lower price.
Finally, we found our place at the Skee Ball area and used up most of our party-​issued tokens on those games. After collecting about 160 tickets, what did we get? Two candy pizzas roughly 3 inches round, or we could have gotten a pair of cheap sunglasses perhaps. I guess it’s fun for the littler kids, but once your kids get past that «cute» age, this place wears on you quickly.

Went here with a 3.5 yr old girl & we had a good time. It’s not the most glamorous of places but if my kid liked it that’s what counts. Expect to spend a little money. $ 5 went a long way for us & it was fun collecting our tickets to redeem them to get a prize when we were ready to leave. That bathroom was CLEAN & new looking which I gotta say impressed me. They have hand sanitizers all over & the toddler section is really cute with an adorable little inflatable bounce house there. I think my kid would have enjoyed it more if she had some buddies to run around with in there. Lots of things to see.

My son recently attended a party here, and I have to say this was betther than those ‘food, fun and a monkey’ places used to be, and I think that’s what this had been years ago. That said, seems the prices for parties are a little on the high side for my taste, but the kids get a lot of play for the time they’re there. My little man got to do the laser tag, which I’m SO jealous of! We’re talking about heading over there one night just so we can all get some tag in!
The place was clean, the staff was SO nice!!! The party was there on a week night, and there was next to no one there, but when i came back to pick up my son, the hostest told me right away where the party was at and gave me options as to where I could wait. I have been to TONS of these places with my kids and the service was by far better here than any of the others… maybe it was because it was relatively dead, but they were awesome!

Party Time Palace recently opened in Des Plaines at Golf Road and Elmhurst Road. It is a great place to hang out with young kids or hold a birthday party. The have it all here from mini golf, to a train ride, bouncy house, air hockey, Toddler Play Area and a bunch of arcade games. What makes this place different from some of the other places is that they have a Mechanical Bull and a large room for laser tag.
They have several family specials and also take field trips and groups.
Todor Krecu