Illinois Bone and Joint Institute

Last week I saw Dr. David Raab, following some injuries I sustained in a car accident.
I was on time for my appointment and the wait time in the Des Plaines office was not excessive, though I did wait about 15 minutes.
The nurse (or PA?) was kind and took a look at my injuries first. She recommended x-​rays of both my legs and my shoulder, but I declined my left leg and shoulder.
I had primarily come in for leg pain and the right was much more severe. Unfortunately, I was worried about cost. (Something no one in this office seemed concerned about!)
Finally after they took the x-​rays, I briefly saw Dr. Raab (for approximately 10 minutes).
He reassured me about all of my concerns, had a great bedside manner and not a bad looking fellow either.
I would recommend. Just allow for some wait time.

My mother has post op appointment today and the doctor is running an hour and a half behind schedule. We asked the front desk upon arriving why no one called to inform us that the doctor was running so far behind schedule and the response was we don’t have phones up at this desk. I left the office and called the number listed online to see if I could reach the person who does the scheduling to try and understand what happened, and the schedulers are in a call center so they have no way of knowing the doctor is running behind schedule. Very disappointed. If my mother had been in any sort of pain post surgery it would have been miserable for her to wait this long.

Saw Dr. Mark Breslow for both of my knees. Very fast and efficient. Direct… tell it like it is.

I saw Dr. Baxamusa for recurring shoulder problems since my regular orthopedist was unable to see me. We will call my regular orthopedist #2. I was getting the runaround from #2 even though I was seen in the ER for pain in my shoulder that resulted from a dislocation. I wound up practically stalking #2’s office by phone all week just to get an appointment. It was ridiculous. By contrast, I got in Dr. B’s office in a few days.
Dr. Baxamusa is primarily a hand surgeon though and couldn’t really help me medically with my shoulder. He reassured me that my shoulder looked like it was in place pretty well. However, he did put me back in touch with the surgeon #1 who operated on my shoulder 20 years ago. I had lost touch, was forced to go to surgeon #2 and thought I had no options. My surgeon #1 was apparently a teacher of Dr. Baxamusa’s. Even though I didn’t get what I expected, I did appreciate Dr. Baxamusa’s honesty and encouragement to go see surgeon #1. I apparently have very complex shoulder stability issues and he doesn’t do the procedure I need. I really love an honest doctor. If I ever had a hand issue, I wouldn’t hesitate to see Dr. Baxamusa for it. He is professional, friendly, and will refer a problem out if it is more than his abilities are.
I think I waited in the waiting room for less than 5 minutes. The staff was very friendly and the offices were very nice.

My son had osteochondroma on his big toe. Basically his bone was pushing up and out through to his toe nail. Poor guy, any how my son (12) was very nervous and scared (rightfully so) about what was to come next. Dr. Solway was very patient and comical towards us, the right medication for the moment. His experience and knowledge exceeded our little problem and relief immediately sank in, washing away any concerns. I’m sorry for the lady before who wrote had a bad experience. I found Dr. Solway’s assistant Tami to be very pleasant, kind and sympathetic to my son. Both Dr. Solway and Tami went above and beyond their duties and will not be soon forgotten. I just wish they were my family’s doctor team for everything!
Thank you guys! —Quinn & Noah—

This place is a joke. The admin staff are rude and demanding. My son broke his arm and was sent here for a follow up. He was referred to Dr. Andrea Kramer. First visit my 4 year old son had a plaster cast on. Waiting time in waiting area was 35 minutes. We went into the room waited 1.5 hours, then he got an x-​ray. Another 40 minutes and Dr. Kramer came in. She said she was just going to recast his arm with a fiberglass cast. She didn’t help me understand why she would be doing this! His bones had shifted since the hospital visit and still weren’t even touching each other not even lined up at all! She continued to reassure me that they would grow back into place «by themselves» and she wouldn’t being doing anything other than recasting because they had no way to make sure he was comfortable or to sedate him to reset his bones. I still questioned her further and she began to take on this attitude problem telling me how long she had been doing this and if i wanted she could show me a book of pictures. So I let her recast it. She put the cast on my son, and without warning squeezed his arm and reset his bones back into place– without ANY warning or anesthesia. My son let out a blood curdling scream. She then looked at me and said“i know your not happy with me right now but sorry! i had to do it! I just saved your son a trip to the OR”. She lied to me and completely deceived me as to what she was going to do. I made a follow up appointment a week later to check on his bones. Once again– rude admin. Waited 2+ hours for Dr. Kramer. She came in and my son was already traumatized of her and didn’t want her to touch him. They took xrays and his bones have shifted ONCE AGAIN. She said just to leave it the way it is and she’ll take the cast off and put a splint on it… even though my sons bones are still not even TOUCHING (but she reassures me hes fine and they will just grow back together on their own and realign themselves). So now… I’m checking for a second opinion and will NEVER return to her. She has no time to spend answering questions, she will lie and deceive you and just do as she pleases with your child without warning or informing you of whats to come. Absolute worst doctor i have EVER been too and i have 3 kids and have had ortho surgery myself. Do not go here or to this doctor.