Alans Plumbing

I love these guys. They did brilliant job at my salon for very reasonable price. They took care of each and every thing very professionally and wisely. I would definitely recommend these people and I already did. The ladies at the reception are awesome. Overall job was brilliant. Definitely 5 stars for them.

Outstanding service on Christmas Eve! We moved into a new house a few days ago and found the main sewer line blocked. This caused sewer water to push out a few feet into our laundry room. We called Alan’s Plumbing and received same day service, a great attitude and a great job! Thank goodness!

After the great reviews I was **VERY** disappointed.
I needed two valves replaced and a few feet gas line moved because the leaky valves were dripping onto the gas pipe, which caused it to rust. Spoke with Alan directly, explained the issue, and a plumber was scheduled for later that day. Great! Only the plumber «didn’t understand» the problem, so he had to come back the next morning to do the job.
The plumber came back the next morning with a «helper». It took them a combined FOUR hours to do the job. This included a lot of time in the truck searching for parts *PLUS* a run to ACE hardware because they didn’t have everything they needed — seems strange as he checked out the job the night before, and knew «exactly» what was required.
When all was said & done, the plumber tried to charge me $ 680! For four hours of «labor» (yes, he included the search time as well as the run to the hardware store) plus two valves, an elbow for the gas pipe and about four feet of pipe. I called the office and the price came down to $ 450. That price, while better, is still highway robbery … BUYER BEWARE.
Please note: there was no problem with the plumbing service itself. The plumber arrived on time, both times. The job site was also cleaned up afterwards. The issues I have are with the plumber being unprepared — a run to the store was necessary even after seeing what was required, bringing an assistant (unnecessary and attempted to charge a union rate) and the price charged. I will not use them again.

Professional, direct, and time conscious. They were thorough and did extra work for me… i would recommend them to anyone. Very fair pricing!

In the deep freeze of Chicago, like many others we had plumbing problems. We were experiencing back up and flooding in our newly remodeled home. I called a few plumbers that didn’t even return my call. So I search the Internet for a plumber in Des Plaines, read all the reviews on Unilocal for Alan’s plumbing they were all amazing reviews and five stars. So I thought I’d give it a try. I dialed the number and honestly thought I would leave a message but a lady answered the phone and he happened to be Mrs. Tinker (Jackie) she’s such a doll. She had her son Alan come within an hour. He was so honest kind and friendly nothing you would expect from a plumber. He told me what I needed at what it was going to cost and I needed to talk to my husband he said call me after you talk to him. I talk to my husband and we set it up. I called Jackie back and set up the fix for the following Tuesday they were there on time with four trucks and four guys Mr. Tinker Alan Tinker and two other men. It was a great experience it all worked out well and they were all pleasant to work with thank you very much. Allen’s plumbing is now my go to plumber.

We called late in the afternoon about a backed up kitchen sink, and Alan was on our doorstep the next day. He had the pipes cleared and the area all cleaned up in less than a half hour. He’s clearly a professional who takes pride in his work, and he’s a sweet guy who is easy to talk to. This is a wonderful, trustworthy family business, and I’m glad we found them! We will be calling them for all of our plumbing issues in the future.

Great Service. Im still new to the home owner game and needed some work. They came out and gave an honest estimate. A week later they came back to do the work needed. They were quick and left no mess. It turned out not as much worked needed to be done at this time. Alan Tinker Plumbing went above and beyond and did a few other fixes and «look at s» I will use this service again for my plumbing needs. Good work

First of all, I didn’t pay a membership fee to write this review. After calling ten different plumbing companies, Alan’s Plumbing was clearly the top choice. A family owned business, Alan’s Plumbing are licensed, bonded, and insured professionals that offer full service. With over 45 years of knowledge in the industry, it was clear that they knew what they were doing.
I tried calling ten companies for a free estimate and it was surprising that I only received four call backs. Of the four, only a few specialized in major underground piping that dealt with sewage work and the others referred me to someone else. I was able to receive two written estimates and not only were the estimates varied in cost, but the level of customer service as well. Alan’s Plumbing responded immediately with warmth, eagerness, and knowledge of the process. They knew exactly what my issue was and what needed to be done. On top of that, their estimate was over $ 1000 less. It was a clear decision at that point who I would choose to do business with.
Alan’s Plumbing came out within a couple of days of the written estimate. They dug out almost six feet of dirt, cleaned out the sewage, and replaced the pipes with new PVC pipes all within a day. They even added a free follow up rodding appointment in six months just to make sure everything is going well and provided photos of the work that was underground. Surprisingly, they didn’t ask for money upfront but gladly did the work before receiving payment.
For your interior or exterior plumbing, go with Alan’s Plumbing — licensed professionals that can do the work quickly, at a reasonable cost, and done right the first time. Even though I’m not on Angie’s list, I wrote this review for free and after having a genuinely awesome experience.

Absolutely a great company to deal with from start to finish. The only thing that could have made it better is if it was free…:-)