Tires Plus

My car tire picked up a piece of scrap metal and my warning light came on. I had just passed this Tires Plus location so, being from Marshalltown I thought I’d better get it fixed rather then to try and make it home. They said it would be 2 hours but called after a little over an hour to say the rim was damaged and needed replacement, they said they could make a temporary repair and I said that would be fine, I knew the rim had a small piece missing and that is where they put some sealant to keep enough air in the tire to get me home. I had to put air in the tire once on my 1 hour drive home, not so bad. The next morning I filled it at home and discovered a metal shard in the tire opposite from the little ding in the rim; you could hear air coming out. I heard that same noise the day before and trusted what Tires Plus said was the issue. I took the tire off of my car, put it in the truck and headed back to Des Moines as I had other business to conduct there. I went in with the tire and the same guy was there, showed him the metal shard; he stared me down and said the tire was ruined, there was nothing he could do. He stepped back and pointed to a sign on the wall that said damage to a tires side wall was not repairable. I was completely aghast as the metal shard was in the tread portion of the tire. He would’t look at it any further and again said the tire was ruined. I voiced my displeasure and left. Dropped it off my home tire shop «Big 8 Tyre» here in Marshalltown and they fixed it, no hesitation, and about 5 dollars cheaper! I will never go to a discount tire store again and I would suggest to everyone to do the same. Save yourself some aggravation and patronize your home owned tire centers.

Always gets me in and out the door. Expensive at times but when you need it done you need it done.
The only thing I don’t like is when I go for one service they try to tell you. That you need other services.

Total scam artists here. My girlfriend and I were on a drive from Boston to Denver when my tire popped in Des Moines. This was the place recommended so we stopped by. They informed me that I needed to change all four tires and they wouldn’t release my car from the garage until they were changed. They then charged me 800 bucks and about six months later, I needed to change all my tires again.

Let me preface this review by stating: This place is a rip off. I brought my vehicle in to have a simple oil change. After waiting in the lobby for about 20 minutes, The «Manager» came out and sat next to me and began explaining that my car had several issues. Hethought he was doing me a favor by trying to get me to have my transmission fluid changed, and my radiator fluid changed. He also suggested that my vehicles brake fluid was severly low.
Here’s the thing, I have always been on top of my vehicle maintenance. Just 6 months prior to this I had my brakes changed and fluid replaced. I had a radiator flush and transmission fluid replaced. This guy was full of shizzle. Instead of making a scene, I just politely declined his offer to take care of all this for me for a low price of $ 375. He said he was going to give me a «deep» discount. I sat there for another 20 minutes quietly fuming.
Upon checking out the price had changed on the oil change, it turns out that they decided to use synthetic oil when I clearly asked for a standard oil change. But the damage was already done, I just wanted to get out of there and never look back. This place should probably be reported to the state Attorney General for unsavory bussiness practices. I probably would if it wasn’t such a hassle. I’d rather just post a scathing review in Unilocal and hope others read this and spread the word. It makes me wonder if they do this to all or most of their customers?
In conclusion, I’d give this place 0 stars if it were an option. Stay as far away from this place as possible!