The Cheesecake Factory

I love this place. I don’t even like cheesecake but I’ve never had a bad meal here. The bbq chicken salad is to die for (I get regular ranch, not the bbq ranch) and their alfredo pasta dishes are great. The caprese salad is very refreshing and the teriyaki steak is good (albeit a little sweet for my taste).

Got my salad wrong and had to be replaced
My wife’s burger was undercooked and had to be redone
Waited forever for them to fix it
Received the check with no apology.
Won’t be back.

My family and I have eaten here on a number of occasions. I never have been super impressed with the food. The breakfast is better then the dinner menu and you can get some of the breakfast menu all day. I have never had bad service on any of my visits, but the last trip was well below average. My soup was cold and the sauce my wife requested be left off her sandwich was piled on. Also we ran out of butter and after two «I’ll bring you some more butter» we never saw any. Over priced for what you get.

Came in on a Sunday afternoon around 6pm. I’ll keep this simple.
Food was what you would expect and it came in a timely manner. No issues with food or the kitchen’s speed.
Service was very poor. Our server was trying to rush us out the door from the moment we sat down. We were barely halfway done with an appetizer that was being shared 4 ways when our food arrived and our server reached down to take it away. Within 5 minutes of our food being served, she asked us if we were ready for to go boxes. She grabbed a drink to refill it, but forgot to bring it back until the meal was over. If we wanted to be out the door in 15 minutes, we would have ordered food to go.
The food is a bit over priced, but we knew that before going. That’s not the issue. The point is that there are so many choices for places to eat in Des Moines. Do yourself a favor and go somewhere else. The price and quality can easily be beaten elsewhere and the service is near the bottom of the ladder in this town. I won’t be going back unless I’m ever in a pinch for dessert to go.

Was visiting from out of town and was very disappointed with competence of staff and service. Waited for over 45 minutes while several people who arrived after us were sat before us. Honestly, this Cheesecake Factory was despicable in comparison to the one in Overland Park.

We love the Cheesecake Factory! Have never left disappointed no matter what we order. My wife and I often get the combination plate to share because the portion size is more than enough for both of us! We especially love the Adamst peanut butter cheesecake. You can’t go wrong with anything on the menu!

I love this place. Every single time I come here I have a good time. The food is good, the drinks are awesome (but kind of expensive), and the cheesecake is to die for.
My favorite is the Godiva cheesecake. It is heaven in the form of a slice. And not a small one!
The environment is very nice. Dim lighting, nice décor, and just that good warm feeling of satisfaction.
Only complaint is there is always a wait. But that’s to be expected here because it just that good. Yes, its a chain, but it’s a very very good chain!

Choose your cheesecake slice of adventure!
Food (4 Stars) — Typical CC food
Ambiance (4 Stars) — located at the end of the mall near food court so minimal things to do while you wait.
Service (4 Stars) — courteous
Jimmy’s Hacks — park near Barnes & Noble that stays open later than mall
Note… reviews maybe updated after future visits. If you find any of my hacks or reviews helpful pls follow & like my review for more. Thx
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Came here on a Friday night at 8, waited half an hour for a table, and then another half an hour for drinks. It seems like anytime I come here I always have to wait. Which is okay.
Their cheesecakes are to die for, and that’s coming from a person that does not like sweet. The food is pretty much up there too. I had their kobe hamburger, it was juicy and everything you can ask for in a hamburger.
It’s a good place for a date night, but expect to spend over $ 100. :-)

I’ve been to Cheesecake Factory many times and it’s usually pretty good. There will most likely be a wait if you go between 6−8pm, so plan accordingly. The menu is huge so it should satisfy all your cravings. From American food to Chinese to Italian to Mexican. It’s a smörgåsbord of culinary delight! The food won’t blow your mind, but it will fill you up and you’ll probably finish it the next day cause the portions are ginormous! The staff is friendly and the food comes out pretty quick. The best part is that they have a ton of cheesecake flavors, so save some room for dessert :)

Mmm! I came in around 5 and there was plenty of seating in the bar area so I bellied up and ordered a Whiskey Smash. I would order it again… And again. I was tempted by the bourbon and honey as well as the old fashioned but what sold me in the whiskey smash was the passion fruit. No disappointment here. I ordered a side greek salad and the blue cheese and pear flatbread. This was a delicious, light choice. I did indulge in the red sangria for dessert. I saw the bartender make it… It was 95% soda… Umm no. If I’m paying $ 10 for a drink, I want most of it to be booze. Not a big deal, I just won’t get it next time. My bill total was $ 36. More than I was trying to spend but. It was yummy and I always appreciate the pretty décor and fancy feast ambiance when I come in here. This is a great pit stop before catching a flick at the movie theater.

Maybe you guys are sick of me talking about gluten-​free food. You shouldn’t be, it shows how much a business cares about all of their customers.
Their GF menu is off the charts, and they’ll generally make everything to fit your needs — whether you have allergies or not. Extra sauce? Sure. Cook with oil instead of butter? Definitely. Generally the staff is really friendly and knowledgeable, but if they don’t know, they’ll ask.
My normal choices are the 4 cheese pasta (without cheese), or the old fashioned burger with a gluten free bun. They toast the bun and it is fantastic. Their burgers are large and really filling, with a few interesting choices. Fries are a good choice, because any substitution is charged ala carte (not the best business, IMO…), but you have to ask them to dedicate a fryer. Celiacs– remember that.
As for the rest of the menu, they’ve got what seems like hundreds of choices that are all made well and my husband likes most of them. Would not go here for a steak or seafood, save that for some of Des Moines’ local joints. If you’re craving lots of carbs, fat and sugar — Cheesecake Factory is your go!
What could make this 5 stars for me? More professional staff, maybe another GF appetizer and definitely a little more light in the dining room.

Hard not find something for about anyone with such a big menu but very limited with kids options. Tried the fish tacos this time and they were very good and just the right amount. Potions here are usually way too large for one person. Which is great if you like leftovers. This makes it difficult if you try and save room for cheesecake. Service is always very friendly. One draw back is the wait can be long. Thus, not a place for a «quick bite».

So many options, entrees or cheesecake! I love the variety of the menu, but I usually just order flatbread and their sweet potato fries with amazing ranch on the side. While I keep it simple, the menu does offer anything from Italian, Mexican or asian. Just depends on what you are in the mood to eat! The cheesecake of choose is a must, I usually order the smores one because its amazing!

Always a «25 minute» wait. The hostesses act like they are doing you a favor by acknowledging your existence. I think not. Go elsewhere.

Sat fairly quickly considering it was a weekend and just after the lunch rush. Is this a good sign or a bad sign?
Its not always my first choice for restaurants out in the Jordan Creek area but this wasn’t my turn to pick.
The waitress took little to get to us but once she did… well… lets say I wish I remembered her name. She was overly sweet, helpful and cheerful. She made us all smile and kept a close eye on us. Any request was quickly taken care of. Kudos to her! She was one in a million with really good service on her part.
I think they needed to rethink the design of the restaurant. The arched ceiling make for a louder than needed ambiance. I felt like all the sound echoed and carried more than it should have. The radio could be turned down so I didn’t have to raise my voice or the waitress struggle to hear my order.
I decided to try and eat decent. (ha) Skinnylicious Caesar Salad:
Romaine Lettuce, Croutons, Parmesan Cheese and Our Special Caesar Dressing.
If you are a light eater — ASK FOR THE HALF SIZE.
I didn’t realize that this thing would come out on a plate bigger than my head. I hate to waste food. I had to box over half of this salad up. Waitress said even on this menu I would have had to requested a lunch size. HOW is this Skinnylicious at this monstrous portion? Just saying.
Somehow my lunch buddy got a half size on hers, … which was the same thing. without the chicken. We could have shared the salad. However she ONLY got the salad cause they were out of the Turkey Burger (fail) .
My other lunch buddy got a pasta with shrimp. I cant remember the name but she really enjoyed it cause it was inhaled and gone!
Last of course, we left room for cheese cake. The only down side is they have just ONE choice for gluten free cheesecakes on the giant list. Good news it was the Godiva Chocolate Cheese cake. Holy mother of chocolaty goodness. It’s so rich that the three of us could not finish it and, oh darn, had to take it home too.
So my feed back overall:
1. Service from this waitress: excellent– again wish I remembered her name.
2. Louder than expected atmosphere
3. overly HUGE menu full of advertisements (which I don’t get)
4. Does have gluten free options on normal menu.
5. Do still enjoy the warm bread they bring out.

The service is generally pretty good and the food tastes good.
But if you eat here, the food will probably kill you due to its nutrition, and this place is horrible about giving that information out, answering questions about the content of the food, and adds things to your food that you simply don’t want and don’t know to tell them not to add (why was there powdered sugar on a mint leaf on top of my maker’s mark)? I can’t feel good about recommending this place to anyone.

Noisy background! The music is too loud and horrible! You hardly cant hear your conversation with your friends! I requested the front desk lady to turn it down. But they never did! Ambiance of the entire resto is too noisy. Not good if you are wanting to have a calm and peaceful dinner.
Food is very good! We ordered penne pasta meal. And I strongly would recommend their Shepards’s meal. Their serving sizes is huge! One order can be eaten by 3 – 4. We order these two dishes and just requested for 3 plates.
The server is very good and helpful too. Meals were served probably 8 – 12 mins time frame.
Their mango lime cheesecake is ok. Almost to perfection but they put coconut stuff as based layer of the cheesecake. It doesn’t taste seem right. Blerk.

This is one of the few chain restaurants that my husband and I enjoy. He always gets the same dish, chicken bellagio, which is delish, and I like to sample the menu. They have a few fab items (most small plates, french country salad), some good ones (jamaican shrimp dish) and eh, I’ve had better (glamburger and lettuce wraps). Just a couple examples of what I have tried over the years. The larger menu items are enough to feed two or have leftovers to bring to lunch the next day and make your coworkers jelaous.
Along with the menu items, we have both tried a variety of their cheesecakes. This is the hardest part, which one to get each time. My husband’s fave is no longer offered, coconut cream pie cheesecake, but we are both chocolate fans and there are a few to choose from under that category. Godiva and s’ mores may be my two faves.
You would think with such a large offering of items that the quality would suffer, but generally speaking we have enjoyed our experience. The one down side is probably it’s popularity and long wait times, but well worth it as long as you don’t get hangry.

I was super excited to dine at CheesecakeFactory as I have not been in almost a year but this location left me never wanting to go again.
1.They tried to see us in the bar area and we said no– we asked to be seated in a booth– with hesitation they seated to the other side of the restaurant.

2.The silverware was dirty– I ignored that.
3.We waited for a good 10 minutes to order– after we were ready.
My dates salad was brown– I started to eat and we waited and waited to complain– but by the time they came around I was almost done with my mediocre chicken enchiladas.
Are the glasses now always plastic here?
More soon–