Capitol Cab

This review is for the driver I had coming back to downtown she was quiet and she demandedbwhy the other cab driver wait to pick me up at good will when I told the one who dropped me off that it would be a while had to talk to my old boss and job coach and when we got downtown she screamed get off ur phone or I’ll go ballistic to a driver in front of me now I have seen ballistic people in my life but. Cab driver to say that scares me I wqs like please lady I don’t want to die of a cause of you pissing off some dude who may have a gun so that why I gave you guys a one star and remember since I have Unilocal I write reviews routinely so yeah

Incompetent would be one way to describe this outfit. We tried to arrange a prepaid fare for our elderly relative. We faxed our credit card information. We were charged $ 32. When the driver arrived, he said the ride was not paid for. Avoid them. Try über

Used them again this summer in Iowa. Used both Capitol and Yellow Cab, which drivers say is basically the same company. If you call the main number, you can get a cab pretty quickly. In fact, when I needed an emergency trip at 1:00 AM to take my cat to an emergency vet, they came pretty quickly. On the other hand, if you «name request» a certain cab driver, it helps to give an hour’s notice. I got to know two of the drivers (one for Yellow and one for Capitol) and used those two drivers a lot of times during my summer stay in Iowa. One of the drivers didn’t like the credit card machine and kind of… «preferred» to get cash. Others were ok whether you paid cash or used the credit card machine. Again, if you want to leave a cash tip instead of adding the tip to your credit card, you have to jump through a few hoops to get past the «I’m not leaving a tip» stage. It’s just easier to have the tip added to the credit card but you do get to choose the amount yourself.
The drivers I used all had some sort of GPS to guide them. One driver had it in the car, another driver had it on their smart phone.

I called for a cab and it was perfectly on time. Amazing right? I told him my location but I wasn’t 100 percent sure since I didnt know the area very well but gave him the address and location. Well he got us way lost, I had to Google map the location, still paid my 15 plus bucks for him to take me around a few blocks lost. Oh and he was riding in 2 lanes while swerving all over the road. He semmed drunk to me and couldn’t hold a very good conversation because he would almost hit things on the raid. He also happened to tell me I was wrong for personal choices I have made over and over again. He was just rude.

Terrible I had to wait 2.5 hours for a ride. Don’t ever call this place. Operator was incompetent. However the driver was quite pleasant

Called cab company on Sunday nite to book a cab to take me to the airport Monday morning for business trip. Time for pick up came and went. Called and was told that there was a mistake and that there was no cab even on its way to get me. I barely made my flight b/​c I had to scramble to get a ride at 4:45 in the morning. Will not depend on this company next time I need to get to airport.

Very reliable.
Not much more you can ask for when booking a cab in Des Moines!

I feel shy about taking transportation such as public buses or cabs given that I grew up in the car culture of Southern California. I’m just not used to it. I’d probably die if I ever visited NYC alone. I opted to just call a cab given that I’m pregnant, was by myself, and have never ridden a public bus.
I was pleasantly surprised that it’s relatively easy to get cab transportation. Just called the number, told the dispatcher my location, and waited a little over 10 minutes by the mega bus stop downtown. Neither the dispatcher nor my cab driver had warm and fuzzy personalities, but I survived.
It was a $ 2 base charge. Traveling from 4^th and Walnut to DMU cost about $ 7.

Waited an hour for a Yellow Cab at the Marriott. Who knew the Capitol and Yellow Cabs were the same? They were. Avoid both.

My husband had a dialysis session at 5:40 am, so he reserved a cab for 4:45 am. At 5 am, when the cab didn’t show, he called them and was told «Oh, it will be another 20 to 30 minutes.»
The hotel manager on duty noticed the situation and stepped in. «Capital tends to do this, overcharge, and sneak in hidden fees. Let me call another company, Liberty, for you.»
Liberty showed up in five minutes/​
According to my father in law, Freedom is the merger of two cab companies and is so large at this point, they do not care about customer service.
Beware Capital.

Rude driver. Clearly angry I was going a short distance. He threw 2 of my bags in the trunk and tried to talk me out of going. A first for me. Isn’t this a service job? Hmmmm. Avoid.