Avondale Veterinary Healthcare Complex

The facility was clean and well-​maintained, but I will be shopping for a new veterinarian. My cat became ill and it took 3 visits with 3 doctors and $ 1700 to diagnose what ended up being simple constipation. It felt very «car repair shop» to me trying to upsell on a variety of very expensive tests. Of course, they had me over a barrel because when it comes to my pets I want what is best for them. I think they knew that and took advantage. Coincidentally, I was discussing Avondale with an acquaintance who took his dog there that very week and was charged over $ 300 for something he was expecting to pay $ 60 for. One of the three doctors I spoke with the most has a very childish sounding «Valley Girl» voice, which does not command much respect. She graduated less than a year ago. I understand that she needs to start somewhere, but maybe her first step should be learning to speak, like um, a mature adult. The receptionists seem very uneducated (one had to use a calculator to know that half of $ 1000 is $ 500) and their smoker hacks on the phone are very off-​putting. So while *eventually* my cat did feel better, it shouldn’t have taken 2 weeks and $ 1700. We will not be back.

We take our two pups to Avondale for pretty much everything — vet care, boarding and grooming, despite being all the way across town. We left our little Charlie there over a long weekend recently, and he came home so happy — I wouldn’t hesitate to leave my dogs with them!
It’s apparent the staff and vets all care a great deal about the animals in their care. They take time to answer questions and even give lots of loves and cuddles to our dogs. The facilities are very clean and modern.
I’m not sure if I’ll go back for grooming for our Wheaten — they pretty much just chopped his hair off with no regard to a breed-​appropriate hair cut, and they put BOWS on his ears — but he looked nice and neat and smelled good:)
Overall, I’m glad they’re our vet. They are a bit more expensive than some other clinics, but that is part of being an AAHA hospital, and I would pay more for the designation every time.

Avondale staff are all about providing a caring and helping environment. They were nice on the phone, when we visited and the Dr. even called us back to follow up a couple of days later! The clinic is clean and bright with nice bench seating in the waiting room for you and your pets. We were pleasantly surprised by the level of care and very pleased with every aspect of our visit. We’ll continue to go to Avondale for the life of our dog.