I called to have my sprinkler system checked and registered for the year. The company performed the work. I was shocked when I received my bill in the mail and called to question two items.(I was charged a service charge that I was never told about and the labor time was more than the time that the technician worked.) The ower of the company who returned my call was very abrupt and never let me finish a sentence. He never apologized that his company did not disclose that in addition to any parts and labor charges, I would also be charged $ 39.75 for a service visit or that I would be paying $ 79 per hour for clerical work(reporting the Backflow Devise Test to the CIty of Wichita). If you are looking for good customer service, I would not recommend Ayers.