Understaffed of knowledgable professionals 9 out of 10 times the staff member in the department i need service in is «on break» or a staff member is of no help… Ill stick to lowes where they are knowledgeable and helpful.
Angelina W.
Classificação do local: 3 Westville, NJ
Picked up paint for my new studio. Pete was not very helpful at all and had poor customer service. Price was good.
Cassie J.
Classificação do local: 4 Woodbury, NJ
I prefer Lowe’s over Home Depot– for no other reason then the color scheme– I know that’s a terrible reason. However, I’ve had better luck and experience at Home Depot then Lowe’s. I do believe that both of them have a large lack of customer service and employees in general. However, the few times I’ve been to this location I was able to find someone at the right time to help me with my needs. We were in the lumbar section, trying to find molding and someone working there happened to be in the aisle the same time as us and asked us if we needed help. Of course we needed help– who doesn’t need help in a big hardware store! Anyway– they helped us right away and that was probably the quickest trip I’ve ever made to Home Depot. I also give them props on having better style and supplies in the wooden door department(for pantries/closests). A lot of the options at Lowe’s were too big or special order. and when you’re working on a project you don’t want to special order a door.
Clement S.
Classificação do local: 4 Woodbury, NJ
It’s a Home Depot. I rate it above the Deptford Lowe’s. Home Depots are often considerately good at being stocked and serviced the same, so not much say for this review, other than better than the nearby Lowe’s.
Tim P.
Classificação do local: 4 West Deptford, NJ
This isn’t my usual home improvement store, although I have bought doors and other needed items from here. What made this weeks visit a great one is the fact that they have a tool and equipment rental department with everything needed to build, fix, and repair your home. On this visit to the store I needed a 75 ft drain cleaner to clear a clogged main drain. The men working in this department not only helped me put this heavy piece of equipment in my car, they told me how to use it and what to get to maintain the clear drains. Renting equipment here is a great way to reduce the cost associated with repairing your home and eliminating service calls and fees.
Diane L.
Classificação do local: 4 Magnolia, NJ
We rented a thatcher today. The price was fair and the employee was helpful. I just wish an employee was part of the package. The thatcher was easy to use but boy oh boy are we exhausted now.
David M.
Classificação do local: 4 Deptford, NJ
Funny how the sales people here get such a bad rap. I have dealt with my share of clueless customer service in many stores including home improvement, but my recent experience at the Deptford Home Depot was better than expected. Very helpful. I needed some wooden trim for around the inside of my front door. Lowe’s did not have it but Home Depot did, and for a better price. This location is a little out of my way(Lowe’s is closer) but I still like to come here.
Nando F.
Classificação do local: 4 Philadelphia, PA
4 stars for the toys(tools/equipment). Sales people are just annoying
Jessica M.
Classificação do local: 2 Cinnaminson, NJ
Ugh, I HATE home improvement stores in general. It could be the absence of All Things I Want To Buy, like shoes or purses or food. Maybe it’s the fact that it is full of All Things I Couldn’t Care Less About, like drills and wood and paint. At this particular location, it could be the constant BEEP! BEEP! BEEP! BEEP! sound of those lift machine thingies that echoes off the ceiling and haunts your ears no matter where you are in the store. Or maybe it’s that when you have a question, you find a) someone who doesn’t know the answer; b) someone who pretends to know the answer but is wrong; c) someone who talks to you like you’re an idiot because you don’t already know the answer; or d) no one at all. Or maybe ALL of these reasons are why I hate the Home Depot. I would give them one star, but I did just purchase supplies to remodel my entire bathroom for under $ 250. They earn the extra star for having what I need and being affordable.