Walmart Supercenter

I came here because I learned that had what I wanted from another Walmart. They called and confirmed for me. So I was here super early one morning (they are 24 hours) and was able, with kind assistance from an employee, to find what I wanted quickly. I also found a few other things, because the store was not busy so I was able to do a quick walkthrough easily.
They have the new credit card readers here, where they read the chip. Be aware of that, as not all the tellers are familiar with it.
Easy parking early in the day. Its open 24 hours.

It’s unfortunate that this Walmart sucks so bad. They are always out of stock of whatever it is I need. One day I went in for bananas and bell peppers. They had old bananas and one moldy bell pepper. Then I needed black ponytail holders. Completely out of stock of those as well. I havent seen cases of Aquafina water in stock for months! And don’t get me started about the cash register lines! I have never seen more than 3 registers open at one time. And it’s not uncommon for the line to be back up behind the jewelry department. I see why Wegmans has more customers even though everything’s overpriced there.

Walmart must have read all of the reviews with terrible ratings on Unilocal because my experience was really good here today.
And I MUST point out that the store had the heat at a good, warm temp unlike the Williamsville Walmart which has been FREEZING!!!
I had to go to East Aurora and stopped here on my way back to East Amherst. I like that this is a small store. I also like how the medicine and toiletries are next to the grocery section, unlike at the Transit Road, Williamsville Walmart where you have you walk a half mile from one end of the store to the other if you want both groceries and toiletries. The fact that they are next to each other in this store was so totally convenient for me! It might not seem like a huge deal, but when you have a stomach bug and don’t have to run from one end of the store to the other for both Pepto Bismol and Gatorade, it’s a life saver! Haha!
I noticed that they had a much better selection of bathing suits here than at the Williamsville Walmart, since I am looking for another one for an upcoming trip. Even the clothes are on the side where the groceries are. Yeah!
The grocery section here is compact and seemingly well stocked. There were employees everywhere so to those claiming there are no employees around, things have changed! Tons of registers open too. I didn’t have to wait in line at all. I like it!
The one issue I had here was some crazy bastard trying to pull out of a spot after I had already fully backed out and another car was trying to turn into my spot. The guy pulling out of his spot refused to pull back into his spot. When I backed up, he still wouldn’t move, which made for a 2-​minute stand off. Ughhhhh. So the parking lot is wacky. My sister was here yesterday and said she saw some guy wreck his car on a pedestrian crossing sign in this lot. When she went in, the Walmart employee said that was the 11^th car to hit that sign since winter started. WTF?! Maybe people get so excited to be here that they black out in the parking lot. Who knows…

I used to come here only for sweaters because I thought they were called Woolmart. Then I would come here to try and buy fresh water for impoverished third world villages (Wellmart), until I realized that this establishment is the polar opposite of that concept. And when we’re talking about winter in Buffalo, the emphasis is on the world POLAR.
This was one of the most disorganized and disappointing Walmarts. There were people stocking everywhere so it was hard to navigate. It had less stuff than the one in Clarence. And the young employees (5 of them) were standing in the door, arguing and smoking and giving me the evil eye as I walked out.
So basically a typical Walmart experience. I know it’s cheap but I’d rather shop anywhere on earth than here.

It’s Walmart. Compared to something like the Thruway Plaza one, it is better. Honestly though, every time I come here there is some craziness which makes me swear it off for another 6 months. There are a couple things I can only get here, or because minus Wegmans, it is only of the only places open 24/​7, it forces me here. I feel like I have crossed over into another dimension compared to Target and Wegmans that are just across the street.
Today, the guy in electronics looked at me like I couldn’t possibly know what I was talking about when I came in asking to get a ChromeCast (this is after I wandered looking for a display of them, which there were none). He went in the back to get it (he didn’t make it clear firstly that he had to go get it, so I stood there awkwardly) carrying his half opened energy drink and water bottle. Sorry to interrupt thirsty time, dude. The other cashier was much nicer and asked me if I needed something while I was waiting as he was finishing up taking good care of a disabled customer.
The most frustrating thing about this store is for being a «SuperCenter», the selection is abysmal. They carry most items, but maybe one or two brands or selections. My dad has mentioned something specific he got at his Walmart, but if I go to find it at mine, no such luck it seems.
Other poor spots:
–They do not have any hand-​baskets to use and only giant carts available. I usually find myself schlepping things in my arms because I only need a few items, which always ends up being more than I think.
–As others have mentioned, I have never seen more than about 4 aisles open. No self service stations, and most people disregard the express lane «max items». You are always stuck waiting way too long and cashiers need better customer service training.
–Produce is middle to poor quality. Stuff looks like it rolled around in the back of a truck from Mexico way too long.
–Be ready to be stuck behind, run into by, or have to hear the conversations of other interesting customers.
Most of the time, if I do need something specific, I order online and get the Site-​To-​Store or Same Day Pickup and just have to go to the pick-​up area next to customer service. Unfortunately, it is not always full staffed and you have to wait for someone to come over, but all the workers I have encountered there have been at least nice and helpful.

I very rarely give a business 1 star, but this was two separate instances where I had to wait in line for over 20minutes. The first instance was returning a car battery that I didn’t end up using because It was my alternator that gave out. So I lug the battery from the car to a cart and go into the store. The customer service counter had one person taking in returns and there was about three people in front of me. One trying to a western union payment, another trying to return a laptop that they clearly had buyer’s remorse for, (maybe she was short for rent that month)? There was one more person that wanted to see manager for something but then when they finally called the manager, they lady walked away. It was so weird. When It was finally my turn. it had been at least 20 minutes and the return at first, she was going to give me issues, but once she got the OK, from her manager that was next to her, they took the battery back with no problem.
The second time that I came in was to purchase sand paper to sand my muffler that i was painting. There had a few registers open and the lines were spilling into the isle. I then walk up and down to see if there is one that is moving faster than usual. I see there is a few people in the 20 or less items. I then stand in that line, But the cashier was so slow in ringing people up. When she was ringing the lady in front of me. She double charged her on her chicken even with a $ 1.00 off coupon. Again I waited in line for almost 20 minutes. I got sick and tired that I took my one item and walked to up and down the registers to find a open register that had no one or had one person that was being finish being rung up. The register I went to was very quick and I was out of there in less than 3 minutes.
Again, two different times, I had to wait in line for over 20minutes to check our or return something is totally unacceptable. This is why I am rating this Walmart 1 star.

Nice store with lots of variety including home items, health and beauty items, groceries and fresh fruits and vegetables. They also have a subway restaurant and an outdoor home section.

I’m giving Walmart three stars because I can’t honestly with good conscience give any Walmart more than that. This one is much like all the others I’ve been to, though perhaps a bit more disorganized. A lot of the shelves were empty and many items we wanted were out of stock. I’m also not honestly very impressed with their prices. There are things there that I could actually get cheaper at wegmans!
However, despite the negatives of Walmart, I have to point out the good from my last visit as well.
I stopped in today with my mom to return about 10 or more bags of bottles we had been putting off returning. The machines were half out of order when we started and after a few bags, we filled up two machines. I attempted to find someone to service the machines but after no luck, I went to the service desk to ask for someone to come take care of them. The girl actually told me to bring the cans to her and she counted them all up and processed our deposit slips there. Not a big thing to most people, but in my eyes it far exceeded the usual customer service (or lack thereof) you receive at Walmart. So definitely worth noting!

Understand that if you use the Tire and Lube here, you are making a 4 hour commitment — first come, first served, and it’s typically 2 – 3 hours before they even look at your car.
I went to get my snow tires put on, and when I got the car back the old tires were not in it. They said I should have specified that I didn’t want the old tires disposed of. Apparently in Walmart land, putting snow tires on means that you never plan to use all-​weather tires again. I made it clear that I did in fact want my old tires back, and they were able to give them back without any fuss.
So beware! Don’t let them try to dispose of your tires without saying anything to you.

OK, so a small disclaimer first. My review definitely reflects a full 1 star knock off because I’m so tired of going to this BRAND NEW 6 month old Walmart and seeing 30+ physical registers with literally only TWO (2) open. I was there yesterday at 3pm (a Tuesday) and this was exactly the case. 15+ people waiting to checkout in two lines and all pretty much echoing the same thing under their breath about why the heck do they have all these registers if they’re not going to use them?
Beyond the register/​checkout (lack of) process there is the general clueless staff. Even the guy dressed in a button down shirt who claimed to be the grocery manager (with really bad halitosis) is lacking even general knowledge of their product. I summoned his help (chased him down from 10 isles away because there was no on else in sight — again during the late afternoon) because a bag of Walmart brand «Great Value» mixed frozen fruit I had been buying for the past 4 months from this very Walmart was no longer in the freezer — not even a tag for it. He definitely wanted to brush me off with a simple «well then we must no longer carry it» and seemed quite bothered when I made it known that I expected him to help me search for it since I’d seen it moved to a different location before. Eventually he got more on board and caught up with me in line at the register to show me some printout and claimed the item I was looking for didn’t even have «mod?» number? I have no idea what that is, but it’s clear he was trying to tell me that they don’t carry it any longer — he said most likely due to some sort of production problem or lack of sales. I accepted that answer; then two weeks later on a return shopping trip I see it again in the freezer (4 bags of it) and still again, no actual official tag for it where it’s stocked in the freezer.
So the product that you no longer carry magically appears back on the shelf? This definitely made my experience feel as if they guy just didn’t want to do his job and/​or help a customer.
I will give them a positive thumb up for being organized for black Friday. i volunteered to be my sisters’ «wingman» for this crazy day (2010) since I like watching people get all crazy for crap they really don’t need. We went to Target first and it was awful — the checkout process was pretty much «stand in a very, very, very, very, very, very long line» — the line wrapped around the FULL interior perimeter of the store. Afterwards we went to the new Walmart where they had a pretty well organized separated checkout line process that grouped people based on what special sale item they were buying. Props for that.
The store is generally tidy, though I’m not sure that isn’t because it’s new AND a lot of people have been avoiding shopping here because it’s so dang difficult to checkout in a timely manner!