WASHBOX

I just wanted to let you know that I am highly impressed by your company. I thought it was super easy to use and interactive, the hand written note you left me on my first order was a really nice touch! Also, I think the feature where you can see an image of each article you dropped off is really cool and reassuring that you guys received the order right. All that being said, I think the pricing is fair and I couldn’t complain there. Just wanted to let you know that I think you guys do such a good job that I am referring you to anyone who asks. I have made a lot of friends in this building and I have already told them about the positive experience I’ve had with you guys so far, hopefully you get some
business from them too. 5 stars in my mind… keep up the good work!

When I have conversations with people, I always insist I live under a rock. I am usually oblivious to places/​things (perfect example– I just realized there is a liquor store 2 blocks from my house– and I am sure there more than one). Given this fact, I had not even used a dry cleaner (in Colorado) the past year. I knew of a few locations around the city, but they either seemed inconvenient (parking wise), or not open during my vampire hours.
It took me about a month to finally go exploring around my new apartment building. I knew how to get to my car, my apartment, and the mailbox. On that journey, I stumbled upon 4 black lockers. I thought they were just storage lockers at first for the construction workers, but then I realized that was not the case. When I realized it was a dropoff point for a ²⁴⁄₇ dry cleaner, I was pretty excited. I grabbed a brochure and went back up to the apartment.
After reading the brochure, I went to the website,
and I created an account immediately. I noticed they were not just limited to dry cleaning, but had had wash and fold as well. And on the website, they have your dry cleaning and wash preferences saved (ie: detergent, temps, dryer sheets, creases, starch usage, etc.). They also have a virtual closet which has pictures of the things you get dry cleaned.
The first thing I did was get was my suit dry cleaned (the last time I wore it when I flew out here for the first time for my interview!). The brochure included a discount, so I figured I would give it a try.
I put my suit in one of the lockers, locked it, and sent in the order (you can do so by website or by texting a number– that easy!). The pickup times are M-​F, but you can drop your stuff off in no time. I think this particular order I dropped off Saturday and got it back Tuesday (for quickest service, drop off Sun-​Thurs nights). I was in no rush to get it, but I was curious in the results!
When they get your order they send you confirmation they received, itemize what you have, and give you overall general information of your order. When the order is ready, they text you the order is ready with the locker number and access code. With my suit, I got a blue bag to use along with a personal welcome note.
I was quite impressed. In fact enough I knew I would be using them more. I started unpacking more stuff, and realized how many clothes I had that I haven’t worn in ages. I thought this would be a great time to sort out and give away what I truly don’t need anymore (let’s be honest, I usually only wear work clothes the majority of the time anyway) and give away. I filled up the bag with clothes, and sent em off. Then I did it again a few days later. Then I found some more clothes that should have gotten dry cleaning. So I got more stuff dry cleaned.
I think I have been blessed with this. It’s almost like magic. I put my stuff in a locker, wait, and then come back to the locker and my stuff got cleaned. The whole time I never talked to a single person. I do get emails from Jon Groves (I assume the founder) from time to time thanking me for business. I also received a note on Father’s Day as well (although I don’t think I am a father, but it was a kind gesture). So, even though I have never met anyone at the Washbox team, I know that people are hard at work behind the scenes making my clothes as clean as can be.
For someone like me who is always on the run and works non-​traditional hours, having this in my apartment complex is awesome. If you live in an apartment (or community) that is in Denver that does not have Washbox, I would recommend trying to get it!
I never thought it my entire life I would get this excited about dry cleaning…

They do quality work at fair prices while providing excellent and efficient customer service.

Absolutely love this service. Best customer service I have encountered in a long time. Attention to detail, easy, convenient and quick turn around. You’re lucky if you have this in your building.
I have used them for laundry, dry cleaning and repairs! Quality work all the way around. You can be extremely specific on how you wish your laundry handled. I personally like each article individually bagged and certain products used, they accommodate all. Jonathan, I would assume is the owner, personally communicates with you about your individual needs and is very accommodating. He is open to suggestions and wants to better the company and services provided. Not sure if this is a mom and pop establishment but it is poised for greatness!

After living in Denver for three years and not being able to find a good dry cleaner/​launderer near downtown (and I tried many), I finally figured it out! Washbox isn’t your typical dry cleaning service — it’s much more convenient than any similar service that I can think of, it’s very reasonable, and the quality is truly surprising. Washbox picks up your clothes from your apartment complex (if there are Washbox lockers installed) and drops them off two days later. After you put your clothes in a locker, you place the order on the phone app. SO EASY.
It was almost hard for me to believe that after all of this time, switching back and forth between dry cleaners that were mostly too expensive and whose quality was sub-​par, that there was this option — Washbox — that was not only one of the LEAST EXPENSIVE dry cleaners I have come across, but the quality was exceptional, and it’s so convenient. Thank you Washbox!

Great service. Personable people that get the job done in a quick, professional fashion. Would highly recommend it if they are available in your building.

Finally! I knew a friend that had this service in her condo and was jealous. Found a location by me in Denver and waaaaaay easier than my regular dry cleaner. The app is super easy and I don’t have to deal with anyone. :) I just get notifications on my phone. And cheaper! Love it.

I walked in here originally out of curiosity (why were these random lockers in a building) and thought the idea seemed interesting. Next time I had dry cleaning I gave it a shot and I was very satisfied with the result. Super convenient, very reasonably priced and most importantly, my clothes were clean. This will definitely be my dry cleaner of choice going forward.