Verve Denver

Lived here for ~18 months and its one of the best deals in Denver. Kimberly Pechar is the business manager and she is the best property manager I’ve ever had the pleasure of working with. She makes sure any problems you have are resolved very quickly. Highly recommend if you are a young professional in your late 20’s — early 30’s.

I’ve officially lived here at Verve for a month and still can’t say enough great things about it. I love the floor to ceiling Windows, amazing view and access to downtown and well just everywhere. Also the management that runs the place has been more than helpful with any questions, comments or concerns I have. I was extremely hesitant to move downtown but more hesitant of living in an apartment complex– but I did it anyway and am so glad I did. This is an amazing place to live and I haven’t met a person I didn’t like. Good people, good service, good location. Hooray 2016!

After a little more than a year of living at The Verve, I am proud to say that I am moving next week. It was the best that I could find at the time, but you can get much better elsewhere and save your money too. Car owners and dog lovers, you’ll probably like this place, although keep in mind that parking is an additional $ 125 or so. Yeah, the parking isn’t included in the rent, despite that they do indeed have a parking garage.
Here’s my complaints:
— Three months ago, I started frequently smelling cigarette smoke around my kitchen vent and porch. I believe the offender is on the seventh floor.
— Some of the residents are total stoners and have no respect for others whatsoever. I have seen residents outright smoking pot in front of the entrance. I don’t have a problem with pot in general (it was actually one of the reasons why I moved to Denver), but this is just unacceptable. After all, it’s against The Verve’s policy.
— FOB key frequently breaks. Try having this happen when you just walked home from Natural Grocers with ice cream and it takes twenty minutes for them to unlock all of the doors in the stairway. Don’t they realize that homeless people could sneak in when this happens?
— Once I saw a couple ladies walking around with some keys that the office girls gave them. I’ve been given these keys before when my washing machine was broken, and they were clearly marked as so. They were trying to open the young girls’ apartment (we’re talking grad student age) across from mine, and it wasn’t working. I asked them why were they trying to open her apartment. Were they looking for her? These ladies did not realize that a girl lived here, and explained to me that the office girls gave them the keys to told them to go to this girl’s apartment number and go look around at a vacant unit. Imagine if they actually gave them the keys to that girl’s apartment (instead of the wrong one) and she was sleeping or wearing a towel! That’s outright lazy on The Verve’s behalf. Besides, I went down to check my packages shortly after that, and the office girls were NOT busy. They could’ve walked those ladies around the vacant units themselves.
— Office people do not trust Instacart and pizza delivery guys and refuse to let them up the elevator. They are good people???
— Package room is frequently left open. I often receive packages with $ 200+ worth of items, and this worries me that someone could steal it. This has yet to happen, but they should keep this in mind. Also, UPS and FedEx usually do not leave a «We Missed You» note, so you kinda have to go check for packages by yourself once in awhile.
— Do you want some city fun? Constant excitement awaits ²⁴⁄₇ with SIRENS, SIRENS, and SIRENS! Oh, and if your bedroom is facing 15^th St., be prepared for twice the excitement! You’ll get the added fun of firetrucks at 4 A.M. and lights! (I think «Verve» is Italian for «sirens». Or perhaps «Lincoln Property Company» stands for it, because, y’know, everything is a conspiracy.)
— I’ve seen cops here and the office girls refused to tell me what happened. I’m sorry, but if there’s some crazy-​ass stuff going on without my knowledge, I feel like they are not respecting my desire for safety and misrepresenting how well they do it.
— Cheap appliances. Oven now takes 35 – 45 minutes to heat up to 450 degrees. In the past, it only took 20 minutes. Washer broke once. Washing machine broke once. Leak on a different floor once and a hole had to be drilled. (At least the maintenance guys are happy to help and do so quickly.) Sink disposal has a tendency to act up.
— Here’s a warning about one of the selling points that The Verve tries to use: The so-​called «museum» across the street sucks. Most of it is empty space and shirts taped onto plant hangers. This is referred to as «art». (I am not kidding. This is one of their exhibits right now.) If you’re a hipster, you can probably appreciate it. If you happen to live on the sixth floor or frequent the pool, the museum visitors up on their porch are, well… Make things not-​so-​private. If you’re like me and often find yourself butt-​naked running across the apartment for various items (such as toilet paper), this can cause for embarrassment.
— To further back up Robyn L.‘s warning about bikes being stolen, check out the Denver Crime Map:
Zoom in on The Verve, set a date range, and you’ll see how frequently this happens here. I keep my bike on my porch for this reason.
Oh, and this isn’t my first bad experience with Lincoln Property Company either.

After 7 months of living at Verve the communication has only gotten worse.
Garage cleaning fiasco
Management did not tell anyone about a garage cleaning until a couple of days prior and notified everyone that they would need to be out of the garage or towed at their expense. I, like many others who live at Verve, are frequent work travellers — I actually happened to be out of the country during the garage cleaning. When I contacted the office they told me that it wouldn’t be an issue — my car would just be moved to another space and I would not be charged. Then after landing in Toronto on the first day of cleaning, I received a message stating that my car was about to be towed at my expense. I called back and was informed that the people in the office just hadn’t heard about any existing arrangements but that it would likely be fine. Being told that it would «likely be fine» didn’t ameliorate my concern so I followed up with an email requesting that they let me know where my car would be located and confirm that I had not been charged. 4 days later — still no response. This morning (after landing around midnight last night) I go to my parking space and discover my vehicle is not there. I proceeded to wander the parking lot for 20 minutes to locate my car because no one emailed me to tell me where they had placed it. I also still don’t know whether they charged me for the tow — especially since they do not have itemized billing so you never really know what the amount being drafted from your account actually represents.
AC Issues
Recently residents received an email stating that if you set your thermostat below 70 degrees you will be fined for damages that apparently happen to the building and AC unit below that point. This is supposed to be a state of the art, brand new building — what kind of system or construction cannot handle a temperature below 70 degrees? The email was also caustic at best, did not explain what had happen, and furthermore the AC degree limitations were never communicated when moving in, in my lease, or really at any point before the email was sent.
Garage door shenanigans
My previous review stated it had been three weeks… guess how long it actually took to repair the garage door?!? 5 MONTHS. There was 1 email sent out a month after it was broken — letting us know it was broken… very helpful communication. 1 email sent out a couple of months later letting residents know it would be repaired after an additional 4 weeks — which actually turned into 8 weeks and then no email letting us know it was actually repaired. It has since been inoperable a few times since then.
Disappearing guest spots
Everyone was so excited when we got guest parking — finally, a major perk. Then the guest spots dwindled down to 3 because in the Verve way of nickel and diming — they have now decided to rent out the other spots, which also means our garage is now open to the public. Before — you could feel very safe about your vehicle, knowing who could come in/​out of the building — now we have no way of knowing. I have come home multiple nights to police cars in the garage since this change took place. I have no idea how much revenue they receive from the new parking scheme — but evidently it is enough to pay no heed to their main revenue source — residents.
Verve is supposed to be a luxury property, for which you will absolutely pay luxury prices, but it feels no need to offer professional service or communication — much less luxury. At this price point you can live almost anywhere in the city — I would advise you to find some place that treats its residents with courtesy, repairs things within a reasonable timeframe, and won’t move your car without at least telling you where they put it.

PROs:
— Great location
— Convenient parking
CONs:
— They do not fix anything promptly (e.g. one of the garage doors was out of service for over 3 months and is in need of constant repair)
— They have locked the trash chutes because they charge you $ 25.00 for a valet trash service whether you choose to use the service or not
— They will nickel and dime you for EVERYTHING. They didn’t finish the units before people started moving in so they didn’t install lights in the bedrooms, which now you will pay them $ 50.00 to install. The bathroom lighting is another issue. There is only one light over the vanity which puts out very little light. When questioned, management agreed that additional lighting needed to be installed near the shower in each bathroom but I had to pay $ 125.00 per light. Their explanation as to why there was only the vanity light was because the building is suppose to be a «green» building. Unfortunately, I didn’t even think to turn on the light in the bathroom prior to moving in. More than likely, it’s because no one showers or applies make up in the dark. They scheduled to have the parking deck cleaned and gave 2 weeks notice. I did what was asked and moved my car on the respective day. I moved to an adjacent parking deck and paid $ 25 for the day. That evening there was a note in the elevator stating that I need to move my car again next week because few people moved their car and they need to reschedule (so that’s another $ 25)
— The property management is not very responsive or communicative and is rude half of the time
— The elevators smell like dog pee due to the floors being carpet
— The pool area is gross and some residents allow their dog (s) in the pool and hot tub
— The lobby used to be inviting and welcoming — it now has too much furniture and looks overwhelming as there is furniture and nonsense everywhere. It went from simple to tacky overnight
Overall — the location is great but there are now numerous other options near. Definitely take the time to check out a few other buildings in the area as the Verve is not worth the cost.

We moved into the Verve last August and were excited to spend a year exploring downtown. The location of the Verve couldn’t be better but when we compare what we’re paying for what we’re getting — that’s where the 1 star rating comes in. For a newly built building, it’s amazing how many things have consistently not worked. One of the gates in the garage was broken for more than 3 months and again went out yesterday. The air conditioning stays on for about a minute and then cycles on and off constantly. You’ll set the thermostat at 72 and it will constantly read 75 and not come on. The hot water has gone out or run out twice in the last 48 hours. They installed a common area bike rack in the locked garage and Saturday I went to ride one of my bikes and the seat and seat post had been stolen. The amenities are OK but the pool is in the shade except for 2 hours a day and the self igniters on the gas grills are constantly broken. The landscaping at the pool is atrocious and it seems like the pool area is never clean. Sorry to harp on the bad but if you’re going to pay high rent make sure the building is going to make it worth you’re while.

Have lived here with my boyfriend for almost a year and have really enjoyed myself. The units are well-​built and equipped with top of the line appliances and granite counter tops. We also have beautiful floor-​to-​ceiling windows that are hard to come by in most one bedroom apartments. It’s hard to find bad things to say about Verve… the staff is super friendly, the tenant events are a blast, and the amenities are beautiful. My only complaints are the fact that the Wewatta-​side garage door is constantly breaking and the pool rarely gets sun… could definitely be worse! Verve is full of professionals both young and old (nice to avoid the frat parties that most apartments downtown boast!) If you enjoy luxury living in the heart of downtown, this place is for you!

great building, Id recommend asking for Clay. They have great specials and a lot of options/​floorplans!

Five stars is hard to come by these days when you think about customer service. However since moving into the Verve and even the day I first toured I have had nothing less than stellar service. The staff working in the office have all been very attentive and helpful.
Here is a break down of my thoughts in each attribute:
Building– Great efficiency for utilities! My electric bill hasn’t been more than $ 55 and I’ve been here for 11 months! (granted it is just me, and I don’t get cold easily) My apartment has an awesome view and I don’t hear my neighbors.
Maintenance– The guys (Tim & Ray) who run the requests around here are the best I’ve ever ran into. They have been super prompt and really cool.
Parking– I have an assigned spot that I pay for but the office offers guest parking passes so my girl can stay without the hassle of parking at a meter. That is a huge deal for me and I’m grateful the management started offering it.
Neighbors– Everyone one I’ve met here in the building have been pretty nice. I’ve gone to few of the resident functions that Verve offers just to meet some people. Work makes it tough to go all the time but it’s nice that some of the happy hours they have are in the building or near by.
Management — The office has been really easy to talk to and really seem to care about my requests. Huge perk is that the property is managed by Lincoln Property. That means a lot since my job has me traveling and could potentially relocate me.
Overall I really love this place. You have all the convenience of being downtown and accessibility to walk or bike places.

Just recently moved to the Verve and am very happy with my choice to date. Here are a few Pros and Cons for anyone else looking to move into the area:
Pros:
–Great location
–The view of the mountains from my apartment
–Tim and Ray (maintenance guys) are extremely helpful and friendly!
–Amenities are fantastic
-# and size of closets
Cons:
–trash pick up vs shoots
–lack of overhead lights in the apartments
–cabinets in kitchen and bathroom are pretty cheaply made
I am excited to attend their next tenant event. Looks like they have a lot of fun.

I have really enjoyed living here at Verve. The building is well built which really means it’s quiet! Location is superb. Just a block away from Union Station and many great restaurants yet not in the center of the hustle n bustle of city noise. I use the convenient access to Cherry Creek trails to ride to down to Cherry Creek Mall or to walk to REI. Denver is a fun city to explore and living at Verve makes it possible! Everything is walkable around here! And should I decide to use the light rail it’s just one block away! I highly recommend living here.