Tulper and Company

Just so people don’t make the same mistake I make… this store is no longer open.

In less than 10 minutes my watch had a new battery. They didn’t just hand the watch back to me — they set the time and the date and it looks like they polished it. It’s a very nice watch and I wouldn’t trust anyone else with it. Charge — $ 10.00, a deal.

I dropped by Tulper’s to get a new battery in an old swiss army watch that used to be my grandfather’s.
I was in and out pretty quick. Id say less than 10 minutes. The new battery was $ 10 so not too bad. Hopefully this one lasts longer than the last (purchased somewhere else).
I also was going to get another watch battery replaced but decided not to. they actually helped me save some money there… standard watch batteries arent much to get replaced. but this watch was a lithium battery. Those are like $ 30 or more. so I asked her if there was any way I could do this one myself since it just had basic screws on the back of the watch so I wouldnt need any fancy tools like for high end watches. They said yes just pull the battery out and order the same thing online and it should be fine. I was able to get a 4 pack online for $ 2.perfect since this was a free watch and not worth $ 30 for a new battery!

I’ve been here twice for watch repairs and battery replacements. Service has been polite and prompt. I also like that they’re a long-​standing family-​owned business. Don’t let the dated storefront façade fool you – they do a great job (and will sometimes do the service for free if it’s minor)!

My husband told me to go here for some watch repairs we had based on Unilocal reviews. And boy was everyone right! Tulper & Co is easy to find, very friendly, helpful and QUICK! My husband’s watch needed a battery, and I needed some links removed and my crystal face replaced. The battery was done in less than 10 minutes, and I walked out with the watch. I received a phone call regarding my watch within about 2 hours that the crystal could not be replaced, but asking if I still wanted to links removed, which I did. The very next morning, I received another phone call telling me my watch was ready and I could come pick it up. When I tried my watch on, they said to take it home, and if I needed any other adjustments, it would be free of charge! It was perfect and I didn’t need any further adjustments, but I will DEFINITELY return to Tulper & Co, and will HIGHLY recommend them to all my family, friends, and the Unilocal community. They are excellent! They aren’t shiny and new, and their store-​front isn’t glossy, but the customer service you will receive is of the utmost satisfaction. For any watch or jewelry needs, contact Tulper & Co!

My family and I have been going to Tulper’s for many, many years. The service has always been excellent and the prices very fair. They stand behind their work as well. You cant go wrong, and unfortunately, you cant find many businesses like this one any more.

Found them on Unilocal.Close by. Had a few watch batteries replaced while I waited. Nice price.
I have a seiko divers watch (bought 1996) I wear every day and beat the heck out of. Outer ring insert with numbers and hash marks on ratcheting bezel worn out banged up illegible. Been searching for a replacement for a few years. Asking at watch stores and looking online. Was in Tulpers 2 weeks ago for battery for other watch. Happened to ask about replacement outer ring/​bezel. Here I am 2 weeks later in the store as Dave installs it while I wait. Part cost $ 60 which I am delighted to pay. He was able to get ahold of this genuine Seiko part in less than 2 weeks. I am so pleased, just so impressed and grateful that he was willing to put the time into hunting down this part. He has found an unfindable part for a watch which has not been made for many years.
YAY TULPERS! YAY DAVE!
EDIT: The face of this watch was askew after the battery replacement. Brought it back and they opened it up and said the dial feet were broken. Maybe it is just normal wear and tear. I don’t know. They reoriented the face as best they could.
But now the day/​date ring doesn’t respond to my attempts to adjust it while it had before this most recent visit. Again, maybe coincidence and age.
Brought in my somewhat expensive Tag Heuer to have the mechanical movement reinstalled. All was well. Brought it in 3 weeks later for slight adjustment (mechanical movement running slow). Picked up a few days later and discovered the screw in crown no longer screwed down securely. It would kind of screw down but then pop open. Brought it back, explained, got a bit of pushback, I stood firm and made clear that it did not come in like that. New crown is on order.
I am really torn between assuming the Seiko’s broken dial feet and non working day/​date ring and the Tag crown’s stripped threads are somehow unconnected to their service but are instead coincidental vs. these being the result of rushed, roughly handled, or sloppily performed work.
I do not know what to think.
I am revising my rating from 5 to 3 stars for now.
UPDATE: BACK TO 5 STARS. Just picked up my Tag with the new screw down crown. Works great, as new, No charge. I think the threads had been mostly messed up long before I brought it to Tulpers, that in NO way did they damage or mishandle the watch. The crown threads screw in well and fully now. There is no way it was in proper working order when I gave it to them, so the fault is clearly mine, not theirs.
I am going there now to explain this so that I can pay them for the repair.

Tulper’s is an atavistic anachronism!!! I dare you to find another independent business which provides prompt and courteous service such as this institution. I used to have the battery replaced in my Rado wristwatch at Trice because it was so close to my house. I was always told Rado batteries were somewhat special so I swallowed the $ 35 price each time I had to have it replaced. Because of the exceptional service I had received on another watch at Tulper’s, I drove the extra distance and had them replace the Rado battery. I almost dropped the watch when he handed it back to me and told me it would be $ 9.75!!!
I will never go anywhere else.
LaC

Great spot — I was in and out of there. Had a watch battery replaced and a new strap put on. All at a fair price: $ 14.75.

Tried to change battery in my Seiko watch over a year ago and broke the knob off. This authorized Seiko watch service fixed it for a reasonable price. It was so nice to see it run again!

I have used Tulper a handful of times for different pieces of jewelry over the past few years. They don’t put their money or energy into fancy décor, so the shop is non-​descript. Rather, they put their energy into providing exceptional customer service. Each time I have taken an item in, they were pleasant, quick, did a great job, and the cost was affordable.
On one occasion, I had a ring that needed to have a prong fixed. I took it to Trice where it was purchased for a quote. After they kept the ring for two weeks, I was quoted $ 85. I then picked up the ring and took it to Tulper, and they had it fixed in two days for $ 30. Positive experiences like this have been repeated each time I have gone to Tulper. On other occasions, my family has used Tulper for rodium plating, ring resizing, and jewelry fixing. Each time, they have been affordable and friendly. I highly recommend them for any jewelry repair needs.

I gave this company a chance to mend their mistakes, but after continuously bad service, I feel like I had to say something. I brought my Armitron watch in from Salt Lake City, Utah, since it was the closest place available that could repair Armitron watches, and was treated like a burden the second I stepped into the door. The lady at the front desk was indifferent and even rude to my business, and after they finally tool a look at my watch, I had to pay for shipping back to Utah. The payment I didn’t mind so much, but the fact that it took almost two months to return was outrageous.
A couple of months down the road, I momentarily submerged my arm in water, and the watch flooded and broke. I know that the stem was in and was not open, so I believe the seal was improperly fixed during the repair. The watch did come back to life after a few more weeks, but then ceased working forever after that. I contacted the company and never heard back, not even an apology.
This company did nothing to make my experience anything less than inconvenient and on top of that, did a poor job of repairing my watch. I wouldn’t trust this company with anything, because it seems like they just don’t care.

I recently got engaged and my ring was a half size too big. My fiancé said we could send it back to where he got it for a free re-​sizing but that would take a week and I really wanted to talk to the jeweler and see really what size I needed.
I searched on Unilocal to find a place close by that I could trust with my newest most beloved piece of jewelry and I found Tulper.
The reviews made me take a look at this place further… the fact that this was a family owned company, operating in Denver for 70 years… that sealed the deal. I really love using local vendors.
We finally had a chance to go in today. We were in a rush and though the (very nice) lady was a touch slow, she measured the ring and my finger and we determined I am closer to a 5 and ¾ than a 5.5 or 6…
She was able to take it back to the jeweler and I got it back in 45 minutes! Plenty of time to get my fiancé a haircut and come back. It fits perfectly! And I know I can just go back anytime if I need more help.
Not only was I treated so well,
not only was the service fast,
not only was I supporting a local business…
But it only cost us $ 25 to get it resized! Great price, great people.
Thank you to the Tulper family for understanding that a girl can’t be parted from her new engagement ring for more than an hour. :)
Don’t be afraid of the façade. Walking in is like walking back into the 50’s or so. Their work is impeccable and affordable.
Support local business!

Friendly, fast, quality, knowledgeable, reasonbly priced, plenty of on-​street parking as well as parking in back. So glad I found this place. Love it!

While this place may look pretty shady from the outside (and inside for that matter) they did a great job replacing 3 watch batteries in about 10 minutes. What was really great is that they reset all 3 to the correct date and time. Nice touch, Mr. Tulper. Total cost for the trip, just under $ 30 or about $ 10 a battery.

Tulper’s and I have a lot of history, we go way back.
When I first moved to Denver, I worked at the JCPenney at Southglenn Mall, back when it was a mall and not an outdoor shopping center. Tulper’s had the jewelry repair contracts for all the department stores at the mall at that time (Joslin’s, JCPenney and Foley’s). Since we used Tulper’s for all of customer repair, when I jewelry items that needed repair, I also sent them there. Once, when I was engaged, I took my wedding ring there to be sized, as I didn’t want to wait to get the ring back at the store. I was able to get my ring sized within an hour or so, while waiting.
While it has been several years, I recently had a reason to have some jewelry repaired. I had a few jewelry items in need of repair, but there was no pressing urge to get it done until my bf accidentally stepped on a gold coin ring that my mother gave me as a teenager. The shank of the ring was twisted sideways and my heart was broken. I didn’t thik that it could be repaired and I didn’t do anything about it for over a year. Finally I decided that the worst they could say is that it couldn’t be fixed.
When I took in my jewelry, especially the ring, the owner came over to assist me and he looked at the ring and said that he wasn’t sure what they could do, but he’d send it to the back to see what they could do and they would let me know. I thought it might take a few weeks, but wihthin less than a week, I received a call that the repairs were all completed. Surprisingly, the repair was done very quickly and inexpensively. $ 40 for a cherished piece of jewelry that couldn’t easily be replaced seems paltry to me.
I was so happy when I took the ring out, that I started to tear up. Tulper’s has always provided me with great service, and done a great job at whatever jewelry repairs I’ve needed. I will continue to do business with them and suggest that you do so as well. You won’t be sorry.

I live 20 miles from downtown Denver, however, have had less than favorable experiences with jewelers/​watch repair businesses in the southwest Denver area. While downtown one morning, I stopped by Tulper’s. 5 minutes later, I had my new watch battery and was on my way. Impeccable service, rapid repair, and kind reception. They even set my watch to the current time before returning it to me. An enthusiastic 5 stars!!!

This review is strictly for their watch battery replacement service.
$ 9.75 to change a regular battery.
$ 15 to change a lithium battery.
Super quick. I waited 5 mins and got my watch back. During my wait, I noticed they sell watches and watch straps. The prices are all marked on the straps and no charge for changing the strap for you.
The shop is located on Colfax so you can park in the front and coin the meter or go to the back and there’s free parking.

Seeing a previous bad review on a watch repair shop reminded me of what a great place Tulper’s is. A friend of mine who worked in fine jewelry for 30 years sent me here the first time and I’ve been a regular customer for many, many years. The place is like a step back in time. The counter help actually hand writes your ticket — when was the last time you saw that? Very polite and helpful. They’ll give you an estimate so you can decide if the old ticker is worth repairing. Reasonable prices. Wide range of watch batteries. Highly recommended.

Went to get my watch battery fixed and they gave me what I wanted.
I find it difficult to find a quality watch repair service shop. Tulper and Company is my new shop. I’ve sent friends here and they have been also happy with their service.