Toyexus

The power windows in my old car weren’t working properly and after taking it to two different repair shops who actually made the problem worse instead of fixing it, a friend told me about Toyexus. These guys got it done, and without any hassling or nonsense about trying to sell me extra stuff that I didn’t need. Bonus points for it being super close to home and all the employees including the owner were super cool. I will be taking my car back there when it needs a new clutch.

I brought my 1997 4Runner into Toyexus because a vibration started to occur between 50−60mph. With 288K miles on the truck you can’t be too cautious. After 2 days and a couple hundred bucks they told it… it’s just my tires (tires only had 8K miles on them). I’m not the most car savvy person, but I knew that it had to be more than the tires because the vibration was much worse when I applied the gas. After having a second mechanic look at the problem he replaced my u-​joints and the problem nearly went away… but not quite. The vibration was still obvious between 50−65mph so I avoided the highways as much as possible until I could get a third opinion.
The third opinion was never necessary because last month while driving (luckily only 20mph)… my passenger side ball-​joint snapped and the wheel fell completely off (then the vehicle drove over the wheel). It was a pretty violent crash that totaled the vehicle. The tow truck driver said «I’ve been doing this for 20 years and have never seen anything like this».

These guys are the nicest. Paul took great care of my car, and stayed late twice to make sure it got the work it needed. There are cards all over the lobby from customers saying how sweet they are and I get why!

The quality, cost, and service at Toyexus can’t be beat. My Lexus IS250 needed some repairs and Paul gave me great guidance and his honest opinion on what repairs I should do immediately, which caused me to decline $ 500+ in services. I don’t know many service providers who would take a loss of a few hundred dollars just to be honest with their customer. I really appreciated his help and honesty, and am so relieved my car is running well again. Toyexus will always be my first call when it comes to my auto needs. Thanks guys!

I was extremely satisfied with the friendliness of the staff from the time I first called to schedule an appointment to have my car checked out (2008 Toyota RAV4), to when I dropped it off, to when I picked it up. The estimate was lower that two others I received, which seemed more fair based on my research. They also went ahead and did some other maintenance while they were in there and gave me a discount on that, so the total was only slightly above the quote. I really appreciated that they took the initiative to put some extra thought into their work and take preventive measures on fixing something else. I will definitely come here again for service!

Just had the best first impression with a auto repair business ever! Got a flat tire and went to change it only to find the lug nut key was missing. Luckily a friend drove by Toyexus and saw it was only a block from my house (what luck!) and recommended going to see if they could help since I have an older Lexus. I walked over and Paul was very considerate and said they could come take the lug nut off for me at no charge in just an hour. Luckily I found the key for the lug nut in the meantime but when I called to let him know they didn’t need to come take the lug nut off he said they would still come and change the tire for me! Within 30 minutes Paul and Jose showed up and quickly changed my flat. I cannot express how grateful and impressed I am with the quick and generous assistance they gave me. They have absolutely secured me as a new customer from now on. Thank you Paul and Jose, you guys really saved my day!

Typical shady service station. $ 550 for spark plugs. Initial quote $ 200. They Said it took 3 hours, but I live across the street and saw it took only 1 hour. No point in arguing with them, they have your car and you gotta pay. But, if I prevent even one person from going there, it was money well spent.
Imagine ripping off a customer that lives ACROSS the street! Don’t go there. Go anywhere BUT there.
Should have changed my plugs myself. For that, I am to blame. But I went to college so I could hire those that didn’t: mechanics at Toyexus

I felt comfortable with these guys after learning how bad I was ripped off by the dealer. They diagnosed the problem correctly and I was able to leave the lot with confidence in my car that I didn’t have leaving the dealer that misdiagnosed the issue initially. They were able to explain the problem, took pictures of the problem, and were patient with me as I was gaining an understanding of the issue. David is a classy, trustworthy, and patient representative of this establishment. I definitely recommend Toyexus to all Toyota/​Lexus owners

This is a solid place. I do miss there old front desk guy as he was meticulous and never missed a beat. Paul the owner is good and honest in every dealing I’ve had with him over the years. I’ve been going here for almost 5 years now with an older Toyota. Have had miscommunications with the team but never have I felt taken advantage of… rather the opposite. I’m a bit of a car girl to begin with so I have a little background but they walk me through any questions I have, etc.
For those women going in feeling like they are being taken advantage of interview repair shops first before you choose one. Whichever place makes you feel like you’re being treated like an equal or like you want to be… go there!
Also google stuff and find out more about your auto before you walk into a service agreement. It is not 100% the auto servicer who is required to educate the auto consumer on EVERYTHING; take some ownership especially in something that you use every day to get you safely from one place to another. I would recommend Toyexus to everybody and I do; they give me a free oil change when I refer someone.

I brought my 02 Tacoma here after it wouldn’t start from turning the key nor from getting a jump one morning before work.
I suspected this was a starter issue. Toyexus failed to diagnose the starter problem the first time, saying instead that all it needed was a new battery and cable termination.
Another shop successfully diagnosed and repaired the faulty starter solenoid, after I’d towed my truck to and from Toyexus and spent $ 200+ on a new battery and terminals and the majority of an evening installing it.
Then they told me that their diagnosis of my starter hadn’t included the solenoid bc for some reason that was out of the scope of work I’d requested when I asked them to CHECK THE STARTER.

Great place. Got me in quick. Did not upsell me. Great guys.
I tried talking them into something I may or may not need and they talked me out of it.

Excellent service and speedy work! Honest mechanics that don’t try to squeeze every dime out of you! I highly recommend this shop for any work! This is also where I plan on getting all my oil changes for now on! $ 17.99 for that service… Can’t beat that! Thank you toyexus!

I’ve been a Toyexus customer for 13 years and two cars. They’ve taken care of me, worked with me to prioritize when I’ve needed to spread out repairs and overall kept my cars running well. When my husband’s high-​mileage Subaru needed work, he priced several places and ended up coming here, too.
Recently I went to another shop because I needed new tires, and they discovered I needed some suspension work. When I got my car back, it was making a lot of noise — hadn’t been the case before. When I took my car back to the other shop, they told me I needed new struts. Took it «home» to Toyexus for a second opinion, and — surprise, surprise — there was an issue with the work the other shop had done. The whole experience reinforced how much I appreciate the great service I’ve gotten at Toyexus. I wish they were open Saturdays, but it’s worth scheduling around weekday hours for the peace of mind.

Astro has great customer service and is always fair. They saved me a ton of money because the Subaru dealership said I needed CV Boots and Astro took a look and said I didn’t need that repair. Plus, Astro explained to me why they wouldn’t JUST change the CV Boots but would replace the whole axle.
Love when you find an honest shop in the neighborhood.

Had a timing belt done on my Tundra 2 weeks ago. Price was right in line with other shops, but chose Toyexus because of high Unilocal rating. The timing belt was replaced along with a lot of other parts recommended by the service writer. I chose to have all these replaced, including a thermostat, because if anything goes wrong with any of these parts, the belt would have to be taken off again… negating any savings by not replacing the part, in the first place. I have done this job myself, on other cars, in the past and know the ins-​and-​outs. A Tundra (4.7L v8) is complicated, requires specialized tools, and deemed too tough for a do-​it-​yourselfer, IMHO. On this job they were perfect… the Tundra purrs like a kitten.
I only gave 4 stars because the service writer would not flush my auto. transmission… he would only drain and fill, which I could have done myself. I talked at length about this with him and he felt that at 95,000 miles, there was a possibility of something breaking loose with a flush, causing problems down the road. I changed the fluid myself at 55K, and have had no issues with the transmission. But the service writer refused to flush, but did drain and fill for under a $ 100…a good deal. A transmission guy, and Stevinson Toyota, recommend a flush at 100K. Toyexus seems way to conservative with their decision, which, to me, does not make a whole lot of sense… now I must drain and fill the trans., with no flush, for the life of the trans. now. I would recommend these guys otherwise.

Took my 4runner here since I was hearing some brake noise and this place has great reviews. I also knew new brakes meant new rotors since they were too thin to machine again. I expected it to be pricey but still a little shocked so I called another shop and they were pretty close. I ended up choosing a third place that had a brake special online.
The reason I’m leaving this place a 1 star review is because the shop I chose said «your front brakes are still around 70% so we are not going to touch them. I’m not going to charge you for something you don’t need». It really caught me off guard since that would have been a wasted $ 450+ had I gotten the work done here.
I quoted a few other services I need and the prices do seen reasonable, just be ready to pay to replace parts that are in perfect working condition.

These guys are all Legit. Great help and always provide great service. Most recently I replaced my alternator and couldn’t get my belt tight enough, so I had an awful squeal from the belt. Brought it in and they fixed it in a snap! No charge either, I just needed that extra Toyexus luv on my beloved truck.
Thanks guys as always.
[1995 Toyota 4runner 4WD 250K miles+]

I have had my last $ 200 cup of coffee. How’s that, you ask? Why the heck would anyone go to the Toyota dealer for service that is the exact same, by mechanics that have the same training (and probably less experience) if it is not for the coffee? The difference in price for the exact same service? $ 200. Yup, $ 200 for a cup of coffee. I was interested to learn that the auto manufacturers, by federal law nonetheless, are required to honor their new car warranties even when the maintenance work is performed by an independent shop, like Toyexus. My FJ has found a new home. Convenient scheduling, accurate estimate and a helpful staff, what more could you ask?

They are a solid mechanic and honest. They gave me a discount on a service that I needed because another mechanic did a horrible job. They are reasonably priced for the quality of parts they use (shhh don’t tell, but I’m kind of a car geek). They price match and give free oil changes for every referral you being them:) Ohhhh and they are actually worth referring.
Some of the other reviews talked about a laundry list but they always give you recommendations… Like the number of a body shop because the car is banged up from living in Capitol hill.
The access to the light rail and 0 bus line makes it super convenient to leave your car; although, it never takes very long.

Maybe the 4 star review is because they really saved my day. I got back from 5 months in Mexico on Saturday to discover that the battery in my Lexus had given up the ghost and I was stranded.
I’d been wanting to try these guys because they are close to my house and I’m tired of driving out to Lakewood to get taken advantage of (I was going to use another word) by Stevinson.
So, I called them first thing this a.m. — they were here in a reasonably short time, jumped me, we went to their shop on South Broadway and they replaced my battery, checked the alternator, yadda yadda and I was on my way in less than half an hour. This for about half what I’d paid to have the same service performed at the dealer.
They were friendly. The owner popped in a couple of new wiper blades which I seriously needed. All in all a great experience. They don’t work on every make though — mostly Japanese — Toyota & Lexus (hence the name) but some others as well, so you’ll need to call and check.
I hate dealing with car repair places in general and this one left me with a very nice taste in my mouth. I’ll be back for my regular service.