The Women’s Imaging Center

trying to make an appointment at this place is ridiculous!

My first appointment here was good. My doctor found a lump in my breast and wanted it imaged immediately. I called to schedule an appointment and they were hard to reach on the phone. Once I did get through to an operator, she wanted to schedule me for a month out. I had to argue the urgency of my condition and she got me in later that week. I don’t think someone with a cancer scare should be scheduled a week out. Today, I came back for my follow up and I waited over an hour for my appointment. I had the very first appointment of the morning because i have patients at my own practice to see. When I asked when I would actually be seen, I was rudely told they had no idea who I was or when my appointment was, so I would need to wait to be called. I will not be coming back and I will be letting my primary care know about the situation so they stop referring to this clinic.

For it not being the most pleasant of tasks Women’s Imaging Center really knows how to make you feel at ease and are very efficient and professional.

I think this imaging center is excellent! I have been coming here for about 10 years and really do trust my health to these fine folks.
This place is exceptional when you have a problem– you know, a bad mammogram when you have to get in and have further testing. That is where this place shines. I have had several weird (but thankfully benign) things pop up over the years requiring further tests: Ultrasounds, needle biopsies– and the staff is concerned and the Doctors are incredible getting you in super fast, being sensitive to your needs and comfort! 5 full stars for patient care!!!
Where there may be an issue is the routine Mammogram.
There are a few weirdos running the machines. Most are professional and very comfortable with what they do, manipulating the machine and you easily and comfortable. I have had about two folks, however, who were really uncomfortable and slightly passive aggressive, making comments they shouldn’t, being a little cold and mean with you while you stand there basically naked. That isn’t cool.

This office was Very rude. For such a delicate process, you’d think they’d be more in tune to the patients needs. Staff needs lesson in manners. I’d drive clear across the state to find ANYWHERE else to take my family.

Absolutely the best care and treatment from this institution. Have been a repeat patient ~ for at least 4 mammograms and one biopsy. Couldn’t have asked for anything better. Staff at check~in was incredible! Great attention to patient.

It took over two months to get my results to my doctor.
But even worse, when I asked if I could have my partner in the ultrasound room with me, they said no. And while the door was closed, I could hear them talking and saying very homophobic things.
I am extremely offended and very unhappy!

I’m kind of stunned by the poor reviews. Is this the same place? I’ve been getting exams for several years and have never had anything but GREAT experiences with TWIC. Renee is always there to greet me warmly at the front desk, explain everything I need for check in. The technologists are so friendly (ask for Diane, she’s the least painful of an unpleasant process!)
I just came back from a follow up biopsy today. Yes the dreaded «B» word. Dr. Parada and Valerie are AWESOME. They took all the anxiety out of the procedure and talked me thru the entire process — what I’m going to feel, what I’m going to hear, what is going to happen, everything. Dr. P is so kind and has a very calm but knowledgeable manner that is much appreciated.
I should get the results in 48 hours. I’m praying for the best and I am so grateful that TWIC is such a comforting place.

For being my first mammogram — this was an excellent experience.
I’m only posting on the appointment part, I’ll update if any billing or re-do’s happen.
I arrived on time, early even, but had a really hard time finding this place
Pro tip: It’s in the Ptarmigan building, east side, you can park by Dazbog and enter thru a door over there!
Most of the staff is super friendly, gentle, understanding! (Renee was amazingly sweet, and the technician was a doll!)
Bonus:
They have the robes in a warmer — so when you disrobe «top half only» you put on a warm albeit still a hospital gown thingy.
They are very quick, very little waiting around either in the first waiting room or in the second «robe» waiting area.
My technician was very sweet, kept me talking the whole time so i wouldn’t notice everything that was getting squished!
For those not in the know — they take 4 x-​rays — 2 straight on — boob on a platter type style, and 2 at an angle — kinda hard to get yourself in the right form to make it all happen!
And know, your goods will be manhandled. No way around it, someone needs to get them in the right place to get the xray done.
Cool:
You get to see your xrays nearly right away on the computer screen! I find that super cool and neat!
All in all the experience took me from 8:35am to 9:10 — so 20 minutes from entry to exit — hello — super great!
Again for me this was the best way to enter the world of annual or bi-​annual mammograms!

This place is convenient — that is where the pros begin and end.
I had a specific order from my doctor to have a mammogram. I have been a patient of the same doctor for 20+ years and it was first time about Women’s — they knew nothing about my background or healthcare history but proceeded to try and bully me into not having a mammogram at all (regardless of my doctor’s order). Women’s instead tried to get me to have a thermal image in lieu of the mammogram (coincidentally NOT covered by my insurance…). I remained firm and after several attempts at bullying me (by three different staff members).
I would not recommend this place for a first timer or for anyone. It is a shame they made an uncomfortable situation that much more uncomfortable.