The Green Shirt

Great place in the neighborhood for dry cleaning. Friendly and quick service and I appreciate all their efforts to stay environmentally friendly. I would definitely recommend.

Love that they do non-​toxic cleaning. I took a jacket that was a dirty olive green color and it came back a bright green color. Great email system to let you know when pick up is ready.

Would not recommend. Over priced and quality sub par. Location is the only thing going got them. Not all that impressed with their customer service either. I think Spring Cleaners on Lincoln is the place to go.

I brought a new $ 300 dry clean only blazer in that had been worn once and never washed. The result was pilling all over the blazer, and green shirt refuses to take responsibility. I had 2 additional silk-​like tops that now feel like a worn rug with pills all over them as well. Terrible dry cleaning job, and even worse accountability!

I love that they’ve provided an alternative to the traditional «plastic and toxic chemicals» dry cleaners.
The employees are super helpful and courteous, and I actually enjoy dropping my clothing off with them.
Great company and convenient hours.

I love the speed of The Green Shirt and they do a wonderful job of cleaning the clothing. The location is great because it is walking distance from my house, and prices are very reasonable.
Customer service is great, highly recommend them!

I am always worried to entrust my clothing with any cleaners, but I have been going to Green Shirt for about 6 years and have few issues. They area always open for comment on pressing my clothes and try very hard and will redo things if the pressing comes back wrong. Using all natural cleaners is also important as not only is it better for the environment, it is better for the person wearing the clothes and also for the life of your clothing. Again, finding a cleaner is hard and coming from San Francisco where there are tons of dry cleaners, it was hard to chose one, but I have stuck with Green Shirt and they make me happy.

This cleaner continues to be my favorite. Clothes come back clean and without the cleaner smell some places have. The environmental aspect of not plastic and reusable bags makes so much sense.
I only use Green Shirt!!!

***This review is on their customer service alone and not the dry cleaning services… I didn’t get that far.***
I needed to have three pieces dry cleaned. However, one is an alpaca and wool coat, one cannot be steamed, and one cannot be pressed. On Unilocal The Green Shirt has pretty good ratings, so I decided that I would give them a try. Since these pieces require a little extra attention I figured I would give them a call before I headed down. First it took them 2 min to answer the phone, no joke, 2 min. There was no voicemail or answering service and I was about to hang up when a woman picked up the phone and asked if she could put me on hold. I waited on hold for an additional 5 min and finally decided to hang up. Thinking that they were probably really busy I called other places to see if they could accommodate me and I ended up calling back 15 min later. Unfortunately, I got the same treatment. The phone rang for a little under 2 min. I was placed on hold and another 5 min went by without someone checking in or picking up the phone. I just watched the timer on my desk phone tick away. Once I hung up I read the reviews on Unilocal and decided that I won’t give them the opportunity to ruin or not clean my clothes, I’ll find somewhere else.

Customer service at this place is pretty good, the employees are nice, etc. However, the dry cleaning service itself is a joke.
I’ve lost a couple garments here, and didn’t check the bags for a while. I understand this is my bad as I should have been counting my orders against the receipt after paying.
Last time I went in I was given garments that weren’t mine and was asked to return to the store to bring them back.
«Did you take an extra shirt?» «No, did you give me an extra shirt?» «Yeah. And I’m going to need that back.»
OH SAY WORD? Word. Was a little miffed but didn’t want to say anything. Now I’m saying something because it’s like they didn’t even dry clean my shirts.
Seriously. Every button down in my order looks like I slept in it. just in the arms. of. every. shirt.
Here’s some sample shirt sleeve pictures:
I’m a lazy ass for not ironing all my own shirts, yes. That said, I feel justified being confused when I pay someone $ 68 to do so and they blow it. I will be returning my magnificent green bag ASAP.

My overall experience with this cleaners has been beyond frustrating. They deliver to my building and constantly made errors in returning my full order. More recently, they destroyed my G Star shirt which is a worn material to start; their suggesting that to send the shirt to a third party review board to determine the age of the shirt. It’s been almost three weeks with no resolution. Yesterday I noticed they billed my credit card $ 113.25, I called today and they informed they had a computer clince and over billed me for last months cleaning and would issue a credit for $ 73 dollars. If I hand’t fought the error, I would be out those funds. I’ll keep you posted on the long awaited determination on my shirt; which should be a reimbursement for the total cost $ 140 for the shirt original price. After all, I loved the shirt! But they ruined with their washing mating. Good luck if you use this vendor!

This is the SECOND time I’m reviewing The Green Shirt. My first negative review has disappeared somehow… somehow.
Here’s a short version of my original critique.
I brought in a suit that needed dry cleaning and a new crease on the pants. They needed a new crease because The Green Shirt ADDED a crease last time, parallel to the original one, resulting in TWO creases on each leg in the front of the pants. I mentioned this and also mentioned a stain on the front of the pants.
So, the clerk marks the stain on the pants with yellow tape and says to come back in a few days.
OK, right?
A few days pass and I pick up my suit for a out of town wedding the following day. Just to be safe, I check that the quoted work was completed.
Nope. Stain still there.
The clerk says, «We can send it back and have them re-​do it. It’s all good». I asked if there is an additional procedure to make sure this doesn’t happen a second time. Nope, just yellow tape again. What a joke. Just repeat and hope for a better outcome?
See, the root problem here is that The Green Shirt outsources all the laundry and when there is a problem they have no answers.
But they do have reusable bags for your newly cleaned, yet still dirty clothing.

I took 3 wool sweaters to The Green Shirt for the first time. Fantastic! Very nice people, quick turn around, decent pricing. Very well done. Couldn’t be happier!

The service was friendly, prices good and I’m totally on board with all the green practices. No bag = no problem. My problem is with the care or lack there of with my clothing.
I dropped off a dozen shirts to have cleaned and pressed. Four of the shirts are now missing their collar stays. Annoying. Where do I even find replacement collar stays? And two shirts are missing a button. I hate sowing.

Always greeted with my name and a smile, my clothes are come back great!

Awesome place! Earth friendly and the people are very attentive and welcoming! My favorite dry cleaner!

Always friendly staff, quick service and convenient location!

Always friendly and efficient service.

What other reviewers have pointed out as negative aspects of The Green Shirt, I think are wonderful. I’m happy they reuse hangers and don’t give you plastic waste each and every time.
They do offer reusable bags that customers can use for a deposit (I think?) or purchase (maybe?). I don’t know for sure because I never cared if my clothing was covered or not.
Always friendly, always prompt, and great quality work. Dog friendly, too!

So far so good! They easily removed a spot left by my former dry cleaner. Actually, I believe the other cleaner caused the spot, but that is neither here nor there.
I’ve never had an issue getting a parking space right out front and I LOVE that I have a reusable bag rather than countless plastic covers. And lets not forget about that whole green thing. As long as my man stays happy with his laundered shirts and dry-​cleaned pants you can consider me a regular.