Salon Utopia

Jim is absolutely amazing! I am so impressed with the value, the customer service, and the level of care the Jim places in his work. It can be so hard to find a hair stylist who offers great service, value, and pricing and I am so glad I finally found my guy!
He has an awesome witty sense of humor. He doesn’t try to alter what you ask for. His color quality is astounding. He is wonderfully honest about what a horrible job your last stylist did, and provides great solutions on how he is going to fix it.
I am loyal to Jim & Salon Utopia from now on! P. S. it is a place in Cherry Creek that ACTUALLY HAS PARKING.

I needed a cut and color the following day. They were able to fit me in, they honored my Unilocal coupon, my stylist, Jim, took his time and never made me feel as if he was rushed, and he did a very nice job and I had many compliments on my hair that evening. The salon feels friendly and comfortable and was easy to find. No problems parking even though it’s in Cherry Creek. Jim was very personable and easy to be with. I was told it’s the oldest salon in Cherry Creek North and many of the stylists have been there a long time, which I liked. Jim said he has worked there for 12 years, for instance. I would highly recommend Salon Utopia.

First time customer– salon cancels 30 minutes prior to apt– did not even receive an apology
Scheduled an appointment with Natalia for July 2 at 1 pm– prior to booking she explained their cancellation policy of 50% of the scheduled services and made sure I understood it.
I drove down to Salon Utopia for my scheduled appointment from Castle Rock and paid 80 dollars for a sitter for the afternoon for my baby.
While parking my car at 12:27 pm– thirty minutes prior to my apt, I received a message from the Salon (NO apology) advising me that «Natalia left at NOON on an emergency and had to cancel her afternoon apt. I could come back at 530 pm and have someone else do my hair in between cuts but I would have to wait an hour and a half or reschedule.» I called the salon back explaining I had paid for daycare and that it was 4^th of July weekend, I could not get care that late on a holiday so I could not do 530 pm or wait. I told the salon how I felt about last minute and requested Natalia call me. I totally understand emergencies but at such last minute the Salon should have offered to compensate me somewhat and offer me a discount on a reschedule with her. The salon personnel’s tone was rather short during the conversation. Personally, I would have been fine if the salon cancelled two hours prior to save me from daycare fees, but 30 minutes is rather late– most people are driving by then and yes some of us have small kids who need sitters when they have services done.
What is interesting is that I was told Natalia «left at noon» for an emergency, guess it was not that important since she posted publically to social media websites at 12:12…
Hair by Natalia — Balayage and Ombré Hair Color Expert
July 2 at 12:12pm ·
Color correction with Balayage. From outgrown highlights to seamless colormelt. Balayage in Denver. #Balayage #balayagehair #balayagemelt #balayagecolormelt #blonde #lorealprofessionnel #highlights #hairlove #hairbynatalia #denver #denverbalayage #denverbalayagespecialist
Hummm, guess she could have at least texted me at that time as well to apologize and cancel… I was out 80 bucks and did not even get so much as an apology from the Salon.

I got to spend a few hours talking to clients here about fitness and nutrition while they get their hair done. Not a single negative comment was made the stylets had clients showing up boasting 10 – 20 years coming back.
Thank you David for the opportunity! I look forward to doing it again.

James is fantastic! He did my hair for an event and my hair looked awesome. He was funny and incredibly talented. Loved, loved loved my experience at Salon Utopia.

Did not have a pleasant experience here. I called to schedule an ombré, but that was not communicated to my stylist, so there was not enough time to do an ombré. Instead I had to do a cut, which cost me a total of $ 40, and I left the salon with neither the color nor the cut I wanted. They offered to do it again at a later date, but of course I don’t have time in my work schedule to permit that (I got time off just to go in). Disappointed by that, and my stylist was not engaging or fun to talk with. Will not go back, unfortunately.

Everyone at Salon Utopia is great and you will immediately become part of this family. Love this place!!!

I am never disappointed when I go to salon utopia. The location and staff are great and david does the best cut and colors. Highly recommend!!!

Shannon is AMAZING. I absolutely love my hair for the first time in a long time. I am the kind of person that has cried after many haircuts, but not this time! I will definitely be returning and I’m so thankful to find someone I trust with my precious locks.

Maddie @ Salon Utopia is simply the best. I let her do her thing and always leave completely blown away at how great my hair looks.

Talk about false advertising! Salon Utopia’s web site says they offer «everything from haircuts, color, massage, manicures and skin treatments to complete spa and hair packages.» Well, surprise! When you try to redeem a Unilocal gift certificate, you find they ONLY offer hair services. And they WON’T redeem your gift certificate either, despite claiming to have a sister salon AT THE SAME ADDRESS that offers additional services such as those claimed. So, if you’re looking to surprise someone special with a day of head-​to-​toe pampering, which they claim they can do, look elsewhere.

Jim is a peach. He’s a sweet, funny, and very friendly guy who takes a lot of pride in his work. He gives a really good man’s haircut — and my hair is not easy.
He knows what’s in style right now, but he’s excellent at tempering that with what makes you feel comfortable and your needs. Great stylist!

Called this place at last minute to get a blow out b/​c I was in town from CA for work, the receptionist booked me within the hour with Maddy. Maddy did a great job, she was very nice, did a great job on my hair and gave me a glass of wine — awesome :) She also told to go to a great sushi place for dinner. I would recommend this salon — it was a nice experience.

James and Roaya were fantastic when they did the hair of all the women in my wedding party. They were an absolute pleasure to be with on our special day, and worked quickly and efficiently. Most importantly, though, they made everyone look glamorous for the entire ceremony and reception. Thank you, James and Roaya, we love you!

Jim is amazing! I have been going to Salon Utopia for years, and have never been unsatisfied. We would never go anywhere else. The service is unbelievable, and would never go any where else

Roaya is amazing! I walked in wanting something fun but subtle, and she fit me right in. She gave me copper and red peekaboo highlights that I just love! I will definitely go back for the touch-​up. And at $ 60, it was so affordable!

I absolutely love this Salon. I have been to many salons, and tried many people. I finally found someone who does a great job on my hair. I have thin hair and David made it look like I had twice as much hair. Great job on the cut and color. Highly recommend! Central location, parking is easy, and staff is very helpful and friendly.

I cannot rate the actual services of this salon, because I could not get past the abysmal customer service I received over the phone and in person to get to the point where I could schedule an appointment.
I called Salon Utopia to schedule a facial. I was told about a special they run on Thursdays — a basic facial for $ 45. The receptionist said this was a great deal because they usually cost $ 60. When I asked about using my promotional gift card and inquired about add ons to a facial, she stated that she needed to reference the menu for prices. She began the new conversation by stating that facials begin at $ 80 (not $ 60) and then listed off several add ons — it seemed strange that the base price increased once she knew a gift card was involved. When I asked what each add on entailed (time, details of service, and cost) she said she had no idea and asked if I would come in to pick up a menu of services so we could determine how much time to schedule.
I stopped in a few hours later and was told that I talked to a different receptionist and there is no menu of services for facials. This new receptionist also let me know that all promotional gift cards and certificates EXCLUDE FACIALS, even though my card made no reference to this (neither does this Unilocal offer, by the way). I was then told that they do not even honor the promotional card I have, which was purchased only 2 weeks ago. The receptionist kept finding ways of letting me know they do not want my business and do not want to honor their promotions. Once I finally told her I was done talking about it and was leaving, she responded with a very rude «whatever» accompanied by an eye roll. Between her surly attitude and her tacky appearance, I would have assumed I was in a low end part of town and not Cherry Creek. This salon needs to consider who they have greeting their potential customers.
I have since contacted the third part vendor who sold me the promotion. They were extremely professional and verified that they do have a promotional agreement with Salon Utopia, and they are happy to refund my money. That refund has already been processed. This was obviously not the fault of the third party promoter, but of Salon Utopia.
I would not recommend even attempting to use this salon unless you enjoy being treated poorly by a very poorly organized and poorly run salon!

I LOVE this salon! Maddy is amazing — best stylist I have ever had. I had just moved to Denver and was in desperate need of a new style and some serious color. I actually bought a Living Social or Groupon (can’t remember now) and called for an appointment. Maddy was available and they booked me with her — could not have worked out better! Not only do I not have to tell her how to cut my hair — she just knows and does it perfectly each time — but she is a master of color! I have yet to walk out of there anything but incredibly happy.
The salon is located in the heart of Cherry Creek — right around the corner from the Cricket — and has parking (a real rarity in Cherry Creek — hell, Denver in general). The staff there are always incredibly polite and helpful. Nothing but good things to say and highly recommend!

I myself am a local hairstylist here in Denver and have had the opportunity to experience services from many different estheticians.
I must tell you that Emily is the best I’ve ever had. I have been going to Emily for over two years. She always consults very thoroughly, and will always provide a custom facial that is best for you. Don’t waste any more time. Get booked and feel great!