Rosemont Ridge

I have been living here for 2 years and I put a request in yesterday about a leak under my kitchen sink. Came home today to a whole new garbage disposal! Curtis and Colin are awesome! So fast and clean! Thanks :)

Overall, we chose this place is because it’s really close to work. We are renting an older model one bedroom apartment.
1. The gym is really outdated and they will tell you that they are updating «soon» — hasn’t happened yet.
2. They charge $ 25/​month for valley trash, a lot of apartments do now. However, they charge another fee for dumpster.
3. If you have a car, it’s almost impossible to park after 6pm. It’s also a pain for friends and family to come visit. Because they WILL tow any car that doesn’t have a parking permit. I’ve seen the tow truck going around the day after thanksgiving! Great day to find out your car isn’t there.
4. If you are not familiar with the roads here, alameda and Havana are pretty busy streets throughout the day. It’s extremely inconvenient to get onto the traffic or trying to U-​turn onto a busy street to go home. They clearly didn’t think through when they started it.
5. I’d suggest to pay a bit more for renovated place with new appliances. We are now paying the price of being cheap on rent. Our dishwasher is at most a dish drying rack. I have to lint roll my clothes out of the dryer.
I mean, at least, your address will say you live in «Denver».

Per most new apartments in the Denver area, construction is poor… floors in my apartment are very uneven, and very creaky (and same with the upstairs apartment as I can hear their floors every time they walk across their living room). I can also hear a lot of what my neighbors are doing upstairs, though I will say I have lived in places where he noise was worse.
The apartment is gated, which seems appealing, except the gates are quite often broken, and sometimes just left open due to them not functioning properly. The walk-​in gates also don’t function well. First time I tried to use the back gate, it was totally broken and didn’t need a key card or anything, and the second time it was fixed, but wouldn’t open at all.
When having a package delivered, you have only 48 hours to pick it up! This is rather inconvenient if you work standard business hours, and their office is also open standard business hours.
They have a website where you can pay your rent, but the fees are way high, so you pretty much have to pay with check.

Screaming children, office does not respond to complaints about neighbors, packages have to be picked up within 48 hours but the office hours are during «normal» work hours, office does not contact you back, dog poop everywhere.
Plus side I like the openness of the main room and large tubs.

We have been here a month and so far it’s great! We love the upkeep, and even though the dog park needs work they are busy fixing it up now. It would be wonderful to have a printer in the business center, and the back security gate is never closed, I’d like that to change — but other then that I am enjoying the community — my neighbors are nice, the staff is very helpful, it’s very pet friendly and our apartment feels like home.

Outside of the increasing rent I have no complaints. I would stay here during my time in Denver if that factor were different. I love my space. Maintenance is timely and knowledgeable, parking could be better but I’ve never gone without a spot. Walk in closets are a great size for a couple as well as his and her sinks.

I was there for a year… and we were so happy to move out! Management is horrible and the only thing good the maintenence man! You hear everything in your surroundings.everything. The price is too high for little amenities. .I guarantee you once you move in you will, be counted ting the days. We have a 2 yr old and you have to go to the back of the apartments (which are sketchy) for a descent park. The dog run is not kept up for the price you pay. Parking is horible. and your guest have to park behind the apartments because the front has 10 spots! We moved to town homes for $ 400 cheaper a month and much happier with the noise. Loom somewhere else! There is cheaper and better places…

I have never even lived here but after just going through the application process with this place I absolutely would NEVER rent here. I put in an application and a deposit on a one bedroom apartment there and was approved. I decided on this place because I really liked the location of the complex and they apartments SEEMED nice from what I saw. However, after dealing with the office staff and management for a few weeks I immediately withdrew my application. They were very rude. They took several days to get back to me after I had called/​emailed with some questions and concerns. The girl that I dealt with, Ariana, was never helpful in answering my questions and always talked around my questions without getting to the actual point. They were very shady and unprofessional. I am extremely glad that I did not end up signing a lease here! Solely based on my experience in just the application process I would absolutely NEVER live here and I would hope no one I know would either! Horrible!

TL;DR: TAKE EVERYONE’S ADVICE. DO NOT LIVE AT THIS APPALLING COMPLEX.
I wanted to be the first to post a rave review about this place. I really, really did.
I have never lived in such a horribly managed complex before. They did a wonderful job of talking it up when we did our tour prior to moving in and were so charming that we applied for the apartment the day we toured it. The first few months went wonderfully… and then everything went wrong.
In September of 2013, the infamous 100-​Year Flood occurred. After that, going out onto our patio became a nightmare. There’s a little moat/​ditch that runs through the back of the property and it does not drain well, so the stagnant water made the smell unbearable. Management did nothing to resolve it. I literally could not open my windows or go out to the patio for nearly a month.
The walls are incredibly thin and you hear EVERYTHING. Our neighbors were constantly partying til the wee hours of the morning and it was only towards the end of the year that management started to crack down and evicted them. The bathroom vents whirred like a helicopter and you could hear them from any room in the apartment, and of course they’re linked to the lights so you have no choice but to turn them on and wake everyone and their mother.
Parking is horrendous. If you get home after even 7p, you’ll have to park at the opposite side of the complex, guaranteed. There’s a mandatory $ 25 charge each month for trash valet, even if you don’t want it. Okay, I guess I can’t complain about someone coming to the door to pick up my trash every day. Oh wait, until you have to walk past stinky garbage bags at each door to get to your apartment. I was told that the trash had to be in designated trashcans that are provided otherwise the service would be discontinued, yet almost every one of our neighbors would put the trashbag out on its own. There were stains in front of almost every door from leaky trashbags. Disgusting.
The last month and a half we were there, a flock of birds decided that they too would make Rosemont their home. Every single building had at least one (sometimes two) nests in every corner possible. Birds were constantly flying around the complex and I kid you not, there was not a single car in the complex (other than garaged cars) that did not have bird crap on every window. When brought up to management, their response was, «Those birds are endangered, so there’s nothing we can do about it.» Seriously? I’m not asking you to kill them off, just do something so that they go find some other place to live! I don’t want to live in fear of getting crapped on the head every time I walk out of my apartment!
We stuck it out for the length of our lease (1 year) and then asked for a couple more weeks while our new apartment was being moved out. They graciously obliged, then overcharged me SEVEN HUNDRED F*ING DOLLARS for rent. Not only was it supposed to be a prorated amount, but even if I had paid the full month-​to-​month rate, it wouldn’t have been nearly as much as they charged. To add insult to injury, they told me that the process to get the money refunded was painful and it would just be better to wait until I moved out and they did their final walk-​through to «determine the cost of the damage». Are you kidding me?! That’s what I paid the deposit at move-​in for! I honestly think they overcharged because I did their «SureDeposit», where you can pay a measly non-​refundable $ 87.50 deposit rather than putting down a month’s worth of rent if your credit is good. Is that your way of weasling money out of people, Rosemont? Not only that, but the poor receptionist (who is very nice, I have to admit) had to play monkey-​in-​the-​middle with me and her manager while I was trying to get this issue resolved. Her manager did not once come out to talk to me or apologize for overcharging. Um, I can see you through the window. Take some pride in your job and come talk to the customer face-​to-​face. After move-​out, I received the bill from their walk-​through — they’re only refunding me $ 200 of it, and charged me for ridiculous fees such as «Cleaning; stove, refrigerator, tubs, vent fans, etc.»… All of which I METICULOUSLY cleaned on move-​out day to avoid this very thing. I’m so disgusted with their customer service that I didn’t even bother arguing with them. I’d so much rather be completely rid of this lousy «exceptional apartment living».
Pros? The maintenance crew is wonderful. They respond so quickly to all requests. That’s about it.

I have lived here for almost 2 years now and I have pretty much loved it. The staff, although it has changed maybe 3 times, knows my kids and I, worked with me on an occasion when I paid the rent late, and even though I am now moving out because my family needs more space, the manager helped me along every step of the way. The maintenance guy is fantastic. He has fixed everything from the way my back door closes to my disposal, to my dryer to save energy. I’ve asked him for air filters a couple of times when I saw him in passing and he went and got one and came back immediately. He always keeps the pool clean and the chemicals on point. We have loved our pool experience. Neighbors are friendly and you can always stop in for a hot cocoa or cappuccino in the office. I dont have a dog, but there is a nice dog park and the dogs in our complex are friendly. Can’t help it if the owners sometimes forget to pick up after them! On the downside, my car was towed once and costed me $ 75 or so, but I guess it was my fault because my permit had fallen on the floor. Also the valet trash service that was started in 2013 is kind of a joke because it takes 2 seconds to walk your trash to the dumpster. It comes with fees attached to the water bill. My rent went up $ 50 if I renewed for one year, instead of the $ 150 it would have been if I only would have done a 6 month. Ground floor walk-​out apartments are the way to go if you can. If you get home before 6pm in the evening, you wont have a bad time finding parking. I used to park right in front of my back door every day! I would definitely come back to this complex if I ever live in apartments in the future. I recommend this place also based on price per square foot. You really get your money’s worth on the closets!!! My place was huge and homey.

The WORST and most MISLEADING place I have ever lived or even spoken with. Everything previous review is dead on. My car was towed within the first few days living here with out a second glance. So the horrible staff who can never solve a problem, keep a promise or even help with simple tasks gave me a discounted covered parking still $ 25 a month and right away someone kept parking in my assigned spot. I called rosemont about towing it and got the response «we don’t want I tow someone if we don’t have to» wtf they just towed me for no reason and I had to fight with this person over MY spot for at least a week before they towed it and still people park in my spot I pay for because there is NEVER parking.
Example #2 a poor dog has been barking for over a month left alone all day long locked in an apartment they know which one and I have called at least 25 times and got the same lie told to me «that they are taking care of it and will contact the residents» then as soon as 6 rolls around they go home and nothing ever happens day after day.
Also my mail always gets sent back or the lazy UPS people won’t even try to bring your packages to your door and then leave them in the club house for you to pick up they just take them all back to the post office. The clubhouse is a joke and the apartments such a waste of money for such crap that breaks all they time: the dishwasher, my back doors locks, my front doors locks and a cabinet twice. I haven’t even been here 7 months. Also 98% of the residents are the so rude, mean and drive so dangerously and like such idiots I am almost hit everyday. People race at the gates on the wrong side of the street to get out before you even if you are right there, scratch up your car with their doors and so on. Do your self a favor an don’t even waste your breath calling this pathetic excuse for «professionally managed apartments» a kid could do better.

THIS IS THE WORST place I’ve EVER LIVED!!! The reviews before mine are EXACT TRUTH & on point!!! DO NOT rent from this God awful place! CANNOT WAIT to MOVE away from this RATCHET PLACE! Lived here for two years TOO LONG! We have been OVER this place since our sixth month! … The ONLY positive I thing I have to say is that my apartment is in a good location TOP floor with mountain/​city views… THATS IT THOUGH! You have been WARNED! STEER SOOO CLEAR from this lame «community»! It’s a definite RENT AT YOUR OWN RISK kind of place!!! ugh!!!
Let me go ahead and ADD something! The staff here is CRAP! We’ve been having a noise issue with the neighbors below us… They are obnoxiously LOUD on a DAILY BASIS! We’ve been complaining since they moved in FOUR FRIGGIN MONTHS AGO! They’ve given us EVERY DAMN EXCUSE in the book as to why NOTHING is being done to these people! We are HIGHLY PISSED OFF! BEYOND IRRITATED! The «manager» (which btw is probably the FOURTH one since we moved here over TWO LONG YEARS AGO!!) is USELESS! She is ONLY here Mon-​Fri 9 – 5 won’t stay ANYTIME OVER 5pm BECAUSE she lives far and doesn’t want to «deal» with traffic?! Let me tell you what else she won’t DEAL with is our noise issue! They keep brushing us off! We’ve even gone as far as writing the «regional manager»! She herself has proven USELESS because, we HAVEN’T even got a response! It’s been WELL OVER THREE WEEKS since it was sent! This place is disgusting! It’s dirty! This valet trash service is a JOKE! Paying to see these LAZY, RUDE ASS people leave their TRASH outside their doors on a daily basis regardless of time! For the «valet service» JUST to pick it up and put it in a dumpster WHICH is over flowing every other day! It’s gross! Looks so ghetto! We REALLY CANNOT WAIT TO MOVE BACK DOWNTOWN to a NICE COMPLEX that is kept up! I use to live at SKYE2905 look it up! You will understand why we feel this place is nothing but GHETTO!
Oh and the «assistant manager» is a USELESS PRICK!
Unilocal needs to add a «thumbs down» button because, having to give this CRAPTASTIC DUMPSTER of a «complex» even just ONE STAR is FARRRRR TOO DAMN MANY!
Bought ready to get my attorney involved! It’s THAT SERIOUS! These next six months can’t pass quick enough for us!
THIS PLACE IS A DISASTER! You’re on your own when you move here!
We really appreciate how they’ve handled our situation! (Meant sarcastically of course!)
We will definitely be writing to whatever housing authority or bbb wherever whoever so that people KNOW this place ISN’T run RIGHT!
Oh and my neighbor next to me lets her damn dog piss on the stair case, in the hallway and at her door step! Are you KIDDING ME?! Not to mention she and others let their dogs CRAP everywhere and NEVER pick it up!
UPDATE: SO I guess my letter (or maybe they just got tired of HEARING our mouths) actually got us OUT of our lease FREE of charge! Lmao Although it took SIX MONTHS of COMPLAINING! Smh WHAT A JOKE this place is! GOOD BYE! GOOD LUCK to all those who live here! Btw we LOVE our new place downtown! Thanks for nothing, RoseTrashMount Ridge!

I’ve live here going on 3^rd year. Management changes for the worst every year. Very «money-​centric» management. My lease is coming due. My cost of living will go up $ 2000 per year if I stay. The rent went up $ 106 per month; the car port went from $ 25 to $ 50; ALL tenants are forced to pay a «trash pickup» fee of $ 35 per month; ALL tenants are forced to pay «common area» utilities which have taken my conservice water bill from $ 22 per month to $ 45 per month. The management company is all about nickel and dime-​ing the renewing tenant at the renew of lease. The front part of the grounds are kept nice but the back-​end of the property is ignored. There is dog crap everywhere even though the poop cans with bags are easily accessible throughout the property. Walls are thin and you can hear all of your neighbors footsteps and other activity throughout the night. Neighbors are «ghetto»…have witnessed 3 fights on the property and have called the police twice; one fight in the above apt, one right outside of my door at 9:30 p.m. and one outside the common pool area in the evening. I have too much going on in my life to move right now so I am forced to stay in this overpriced place another year. I could opt for the shorter term lease but my rent will be $ 400 more per month and if I don’t move at the end, the rent will skyrocket again. With my schedule, it is difficult at best to give a 2 month notice to move (which is bull-​crap and should be illegal to force someone into giving a 2 month notice to move and to force them into paying common area and trash pick up fees). The leasing agents, with all due respect are pleasant so this is not about shooting the messenger. This property is on the higher rent side and they do a nice presentation for the «looker.» However, for the price, there are WAY BETTER places out there. I wish that I were in a position to move but the timing is just not right.