Rocket Pack & Ship

I just have to take a moment to share the over the top service from Rocket pack and Ship just now.
I needed to send a fax ASAP and no longer have a workplace where i could just send faxes without paying. I went to Kinko’s and the cost was more than 1.50 per page. That is just fine, a business can charge what it pleases BUT i had to submit more than 30 pages of paper to a toll-​free number.
I called Jon and he said he could send the fax for a dollar per page. Well, when i got there and showed him my huge packet he did two things — he offered to scan and email it for me for much less and when I said unfortunately it had to be by fax he said he wouldn’t charge me a dollar per page! What a nice gesture!
I have shipped items from here with great success and i will be again based on the customer service of everyone in this shop.
Happy to support a Highland Business — I hope you will consider supporting them as well!

These guys are GREAT! Their pricing is competitive and their work is beautiful. I’ve had them print a ton of posters and flyers and each time I’ve found them to be helpful, professional, and efficient. Plus they will go above and beyond to ensure that your colors and design is absolutely perfect. Keep up the good work guys! :)

I needed some stuff printed because I’m throwing my friends baby shower. The employees here hooked it up and were fast and efficient!

I drove all the way to this store because it said they were open. I get there, and they were not. Very disappointed. Even the door said they SHOULD be open, but they weren’t.

Good service. Very creative. Much better than FedEx/​Kinkos.
They made a run of stickers and t shirts for me and they looked wonderful.

I had a great experience with these guys recently. They answered all my questions about shipping a complicated item, great price once we were done, and the best part was speedy service.

HOURS SAY: 8am — 6pm
Tried stopping at 815am on my way to work and the guy next door says «he’s not in yet bro». Agree with the previous poster on the unprofessionalism of not being open when you say you are. I live right up the street and will never be back, what a joke.

My parents would have never gotten their Christmas gifts if these guys weren’t so convenient. I had them in my car, ready to ship for months and finally pulled over right in front of their shop and took care of business. They were fast, affordable and it made me realize I should have done it months ago. They are great, I, however, am terrible with procrastination. It won’t happen again come this December!

Just got here at 3:15 and closed. The hours on the door and online say open til 4. I would understand if we were arriving 10 minutes until closing, but we’re 45 minutes before and they didn’t even leave a note…

Very helpful! Great prices and Speedy service. Love it!
If you ever had to deal with Kinkos or office depot then the service here will blow your mind!
Thanks Jon. You rock!

Jon answered my phone call at 9am and gave me an awesome quote over the phone. He told me to email him the image I needed printed up and the size. I told him that I needed them on Saturday to promote my music at the neighborhood Bluegrass festival. Within an hour, Jon emailed me back saying that the flyers were ready to picked up.
Not only did Rocket Pack & Ship, have the best price in town and online but they also had the quickest turn around time too. I have found my local printing spot. Support local business!

I needed a funeral program printed quickly, and I called Rocket because they had a great rating on Unilocal,and they were in a neighborhood I’m familiar with. I called them first to get a quote, and after getting a few more quotes that were much higher, I called Rocket back. Michaela was very helpful, and explained how I could transmit my document via email. Today I emailed the document, explaining what I needed, and how quickly I needed it. John worked with me to address all of my concerns, and even called me back after running some successful test copies. I was able to come in by the close of business and picked up the programs, and they exceeded my expectations! Job well done! I will definitely be using Rocket for any future printing needs.

This place is a little quirky but I’ve grown to appreciate the place more and more, staff is friendly an my helpful. The business is in my hood and I like that it’s not a corporate feel, they have their own style.

Just spoke with someone over the phone regarding my lost packages. Not helpful by any means. Basically told me it was my fault that my packages went to an unknown address and says in 3 years the wrong unit number has never been put on a label. Well buddy, the day I came in was the day that happened. Speak to your clerk (woman) and ask her what really happened. Tell her to be more attentive while creating shipping labels and be more apologetic to people looking to support your local business. Won’t be returning, there’s a post office across the street and UPS at Trader Post. You don’t need someone to package items or send them for you and that’s all they are doing here besides being completely useless when your packages get lost.

I LOVE EFFICIENCY!
You know that awesome feeling you get when something is as logical, streamlined, organized, and user-​friendly as you think it should be? That’s how I felt about renting a mailbox from Rocket Pack & Ship. I did it over the phone and it took 10 minutes, tops.
Such a refreshing change from dealing with the USPS.

Fantastic business! Jon helped us with two decent size jobs this week both for printing and shipping. They were high quality and very affordable. Best part-​you are supporting a local business. I would highly recommend these guys.

John at Rocket Pack & Ship is seriously the nicest guy! Firstly, I think that going to Kinko’s is one of the world’s most unpleasant experiences. Rocket Pack and Ship makes it all better. John is such an easy-​going guy and makes time to help with odd and unusual printing projects, faxing documents, and shipping needs.
Go and use their services! And bring the folks working there a coffee from DJ’s across the street while you’re at it!

Great service and great prices. Highly recommend these guys! I shipped five items to five different places, they were very patient!!!

Really reasonable shipping AND packaging costs… and the nice guy made me a makeshift poster tube ;)

I shipped out a package today.
Fast, reliable, convenient.
There are really two different businesses here.
1. Pack & Ship.
2. Graphics. Design, printing, etc. Aka, The Graphics Department.