Restaurant Depot

Good customer service. The checkout line can get a little hectic although they do move fast. Good place to buy in bulk or for any restaurant needs.

I usually go to the one located on Clinton St., but both are exactly the same.
Always out of an item, rude cashiers who hate their lives, managers who don’t have answers to anything, and overall horrible service. They need to change how they run their stores.

The worst run business. Ever. In all of man kind. I give you no stars.
There’s a ⁵⁰⁄₅₀ chance that you pick something up that has already gone bad, expired over two months ago, or my personal favorite half the box is bad (only on the bottom) and there’s a good chance that the other half will be bad in less then 24 hours.
The lines are laughably long, so long it’s sad. And shockingly there are more employees then shoppers. People at costco usually have more items in their cart and check you out three times faster.
There’s three people who can actually check people out. The ones who can’t are screaming out for codes or manger approval on cheese or … Oil?
If you have a large enough order call Sysco.

WTF is with this place? It’s supposed to be where restaurants shop, but their prices are out of control and fluctuate wildly, they’re often out of many things you need, their staff just do. Not. Care. And honestly, with the way it’s run, I wouldn’t care if I worked there either. The whole process is so archaic and miserable. Miserable from start to finish. Scan your membership card as you enter… if the scanner is working. If it’s not, stand in line to write your number on a piece of paper. It’s a guarantee that three people in front of you will not know what their number is, even though it’s the only number on their RD card. Next, try to find what you need. Good luck. If it’s not out of stock, it’ll be the last damaged package. I promise.
The worst part is the check out. No doubt. The wait always takes forever. Only one person in front of you? 100% certain something will go wrong with their transaction. There’s very little cell service that reaches the depths of this hell hole, so forget trying to kill time on your phone. They have to call a manager over to double check your items and count them before you pay. Your cashier will forget to count one item, their counts will differ, and they’ll both have to recount your cart. If you make it past this step, you get to pay. Then you can finally leave.
There are other restaurant supply stores in town. Go there. And then go to Costco for your food stuffs. This place needs to crumble to the ground. It wouldn’t be missed.

Would recommend this place. Staff isn’t helpful and don’t have too much restaurant stuff. Just walked out. The place is a joke.

They never have nothing in stock!!!
No manager to explain nothing, just rude people with bad attitude and no teeth are the face of this brand.
We came here from far away once a week and every time we get here there are several things out of stock!
I wish they can put things together or that someday another brand open the same concept of business with people standing by their products. Rest depot would go out of business right away!

Just passed 25 minutes in line and still here. Their processes are terrible at moving customers. Unloading every cart, scanning and then reloading? Waiting on one manager for numbers to be yelled out? Needing a manager to finalize each check out? Complete disregard for speed or efficiency!

Your in the business to help other business. RD really sucks at it. Unreliable stock. Always out of products, long lines and a new rule about have ID to match credit cards. Now I can’t have my employees go there with my card. They are also very rude and talk down to you when you request something. I used to spend $ 1000’s a month there. Not anymore. I’m done.

This place maybe ouer whelming for non– industry people but is everything you need to open & operate most restaurants. The staff know where everything is (like cheesecloth!) and personally walked me in the freeze to find lump crab. It’s so much easier to shop and see products than look at catalogues.

This place is a joke. Don’t expect service. Or for them to know where anything is the only reason I shop here is because I work I’m food service.

This place gets NO stars in my book! Our company requires us to shop here because the executives aren’t aware of how ridiculous this place is. POOR customer service, even worse prices, and the inventory well lets just hope they have what you need NEXT month. Oh and absolutely do not call over there expecting any answers THIS PLACE SHOULD BE SHUT DOWN!!! Its dirty, unkept, the food seems old (we never buy food from here), the workers try to move so fast they always make mistakes on your order and try to charge you a fortune and get away with it. The workers never stay and no wonder theres always yelling and the cart drivers go 100 miles and hour down the small aisle YOU COULD GET KILLED!!! If this is who is stocking our restaurants no wonder its so hard to find good places to eat in DENVER!!! Can you tell they pissed me off this is the 5^th time I’ve had major issues with them. SAMS CLUB please start accepting credit cards again we miss you! THIS IS NOT OVER RESTAURANT DEPOT, I AM ABOUT TO BECOME YOUR COMPETITION AND PUT YOU OUT OF BUSINESS… SHAM…SHAM…SHAM…SMH! Ok I’m done haha… for now ;P

Terrible customer service impossible to get anyone to help you and they are so incredibly rude when you do ask for help.

This place is the KING of not having anything in stock, and the slowest cashiers I have ever seen. If i showed twice the customer service that these people have at MY job, I would be fired for being an a**hole.

I buy popcorn.
A LOT OF POPCORN. 100 to 150 pounds a week. I asked why they didn’t carry popcorn AND OIL and clown bags like they do at CASH AND CARRY and SMART AND FINAL in other markets.
I was given to a manager who proceeded to speak to me as if I was a third grader. He lectured me on how long he had worked for the company and how it made no sense to them to carry both popcorn and the oil, that was a concession item like candy not a restaurant item.
Do I think its smart business practice to turn away my order? No. But that’s fine, that’s their decision and they know the wholesale business better than I. What I find intolerable is the smarmy, dictatorial snottiness of this employee who spoke to me as if I had no human dignity. IT was unrelenting, imperial and he barely pasued as he looked at me with that air of superior digust. WHY? Wow was it bad. Like damn it I wish I YouTube’ed this prick, bad.

Great for bulk buying. The meats (chicken, beef and ground beef) are reasonably priced. Wide selection of foods. The staff is always so nice and helpful.
My only complaint is the produce section needs a ton of work. It seems like every time we go they never seem to have any stocked (especially shredded carrots and cabbage).

If I could give it ½ a star, that would be too generous! The cashiers that work there are beyond rude and unprofessional, nobody can help w anything, every week they have a handful of new employees (hope they aren’t being trained by the nasty cashiers) OH and OMG… you will never guess what their satellite radio was playing when we were in the other day… Lil Wayne!!! And trust me, It was NOT the censored version-​it was very clear you could hear the words, «all she eats is d**k, she’s on a strict diet» are you friggin kidding me!!! So glad my kids weren’t with me on this trip!

Went here with my brother and, for me, this is a fun place to go; inexpensive bulk products and fun restaurant supplies. But from what I understand you have to have a business license to shop here (which my brother has)

I like this RD sooooo much more than the one on 13^th. This one is brighter, cleaner, better lay out. Idk, its worth the drive.

My friend offered me to go to this store, which IS NOT OPEN TO THE PUBLIC unless you run your own business of some sort what so ever. Man, this place is HUGE. But somehow, I feel its all COLD… I mean they have all those things you need if you are running a restaurant, deli what nots but… what I meant COLD is the PRICES. Slightly above average prices to my personal opinion. Perhaps it might be ideal if someone runs a restaurant business since you can purchase ITEMS in BIG BULK aka Quantities. I guess, this is where most of the Restaurant Owners go to get what they need to run their daily business.
@40/2012

Great prices on the stuff I need for my restaurant. The staff could use some work though. I swear no one knows where anything is.