Quality Paws

The selection of food and toys is fantastic but employees need to learn better customer service. While checking out their attitudes seem like I am constantly inconveniencing them and that’s no way to run a business. Greet your customers with a smile and at least pretend like you like your job.

We went into Quality Paws desperate because our cat had ingested sprayed poison.
Lainie (spelling?) put us in the right direction with top quality organic food, probiotics, and canned pumpkin and chicken. She was concerned and attentive. Subsequently, Oliver has slowly turned the corner and is showing signs of improvement in all areas… digestion, emotional and physical.
We are so grateful and impressed we will only go to QP for his food and care needs from now on!
Thank you!

This place is alright. Used to be one of my favorite pet stores, but recently the staff has been pretty rude when I’ve been in. They still have a pretty good selection of food and dog toys, so I’ll probably stop by when I’m in the area.

Unfortunately, my kitty passed, but I went to Quality Paws for all of his food and toys.
The staff are super friendly and helpful, and helped me figure out some solutions for my finicky cat. Also, I finally found a natural wet food he would eat again (he began snubbing all wet food except Fancy Feast, so I gave him that crap because I wanted him to get more moisture in his diet.)
Anyway, I found a wet food at Whole Foods that he would eat. The owner of QP was receptive to carrying the food for me if she could get distribution for it. I think there were some distribution barriers for smaller stores, but at least she was open to looking into it.
Not only is this shop a great place for natural, non-«big corporation» junk posing as natural pet food (I am under the impression the owner DOES pay attention to smaller producers who then sell out to «BigCO” – and then discontinuing sales of such items), there is a real sense of a neighborhood shop here.
The employees remember you when you become a regular for your pet needs.
Don’t have a single complaint!
Plus, if you want to try your pet on something new, they are usually very nice about giving you some samples of things to try.
AND! They do the community a favor by fostering cats – and used to have little baby kitties in the store sometimes. Squeeee! Kitten fix! :-)

If this store was a person it would be Phoebe Buffay. It’s quirky, cute has a bit of a hippy vibe and friendly.
Minus one star because they don’t sell rawhide– which I totally get. Phoebe wouldn’t feed her dog rawhide so it makes sense. But they didn’t have a substitute or anything even resembling the stuff.
They also didn’t have a bag for me. Again, peace and recycling– got it. But don’t sell me pig ears, cow tendon, sheep eyeballs (okay maybe not that) my point is, don’t sell me animal parts then make me walk of of the store holding them looking like a character from «The Jungle»
Overall, staff was adorable– the poor girl had a cast on her leg and was hobbling around helping people. So maybe not adorable, but sweet. «A» for effort.
Their selection is o-​natural and can seem a little barbaric to your average Hippy South Broadwayan. Sorry no vegan cow hoof. But it’s cool to see different stuff than PetCo.
I will be going back for my fur-​baby, she loved her treats. Which made it worth looking like a psycho walking down the street with ears, bones and hooves.

Love this shop! They ladies working here and so friendly and helpful! They greeted me and my pooch with open arms when we walked in looking for some treats and toys. I love their selection of treats, as well as the entire back room of dog food. The folks here REMEMBER you — how crazy is that?! Not to mention they are located in the heart of South Broadway… how fun is that?!

I love this pet store. Love that the girl behind the counter remembers my name and my dogs… I love the location as it is close to my house and I love to support local business. Frank (my Dorgi) loves going in as there is a lot to smell and they always have the fresh water bowl in the front for him.
Excellent service. Excellent Products. :)

Squeal! This makes me beam in delight. I have a crazy (somewhat scary) obsession with dogs. And of course — an obsession with my own dogs: a boxer named Bacio and a mini schnauzer named Pepper.
So, imagine my excitement when I meander into this local business on a lovely Sunday afternoon whilst walking my pups. This local business features all sorts of high quality goodies you would only find in small business shops. Adorable collars, leashes, fancy water bowls, hand-​knitted sweaters, and of course incredibly nice and helpful employees. They even sell the portable water bowls and weighted jackets for those high energy dogs that need a little more than just a leisurely walk to wear them down.
I did see a sign advertising free training for your pup, however I didn’t think to ask as I was distracted by all the fun. I’d like to return to inquire about that one. Regardless the higher prices, this place sports things you’d never think of to improve your cat or dog’s life. And it doesn’t hurt to spoil them a bit!

Though the quality cat food here is a bit more expensive than at another boutique store I frequent, it is also much more conveniently located for me. They also have more supply and stock, which I appreciate.
Today, I picked up some cat litter and toys for the furry monsters. It’s nice that they have the small parking lot in the back for you to park and pick up heavy items (alley between Broadway and Lincoln, accessible via 1^st or Ellsworth).
I love that they have cats roaming around the shop, all of whom are available for adoption.
tip: 5% discount, mix-​and-​match on cases of canned food for dogs and cats.

Paws is a great place, and my dog is so used to going here he starts heading there on his own when we walk down Broadway. Their food selection is the best in the area, and if they don’t have it they will order it. Their toy selection is limited, but they do have good choices like Kong and Busy Buddy. They have food and toys for cats also. I’ve never investigated these, but I imagine they’re similar to the dog options. There is no junk food here, such as Purina brands. If you have a new puppy, training classes are advertised.
Importantly, they do not sell animals here, nor should they. Never, ever buy an animal from a pet store; they are puppy mill dogs which come from a hideous environment and usually have health problems. Paws advocates for rescue adoptions and sometimes have food drives for animals in shelters.
I’m underwhelmed by their accessories selection. Most of it is foufy — I couldn’t find a basic leather leash there, something without rhinestones and such, and none of the leashes were under $ 25. Collar selection is poor as well, at least for something basic. I found their treats more expensive than other places I’ve been, particularly Pet Outfitters, but the selection is very good.
There is a supplements section for a variety of issues, but the choices within the section is limited. For example, they have products for joint issues, but only a couple of options to choose from.
They have gone bagless, so don’t forget to bring your own.
If you live in the area, this place is definitely worth a visit, particularly for the food choices. If you like foufy accessories, you will find them here, but I’m less than impressed by the accessories and supplement options. If you’re willing to make the drive or are ever in DTC, check out Pet Outfitters instead.

I love shopping Quality Paws. The shop has a large selection of quality dog foods (including Wellness, Evo, and Taste of the Wild), delicious treats for your pup (antlers, Blue Buffalo brand, Zuke’s, and bulk section of chew treats), and a plethora of toys for large and small breeds alike. In addition, there are beds, dishes, collars, leashes, and pretty much everything you might need for your dog. There are free samples all around the store. Dogs are welcome inside the store, and its staff are friendly and helpful. Also, there is a large chunk of the store devoted to cats and their needs. Best of all, its prices are the same and sometimes better than those at Pet Smart.

I love a pet place to pamper my pooch.
My pup recently decapitated her rubber chicken squeaky toy so since I retired the rubber chicken I had been thinking about some replacement toys. If you haven’t looked at my profile pictures, I will tell you my pup is a solid 85 pounds and has a knack for de-​stuffing toys and removing squeakers in a quick fashion. She’s my genius!
Enter Quality Paws! Nestled among a lot of fun shops on South Broadway, I entered here and was immediately greeted by 2 lovely ladies. I was immediately drawn to the collars, lots of fun designs. Not that I’m necessarily in the market for one, but these ones are very cute and make me want one just for fun. The reason I entered were for the unique toys and quality toys that you often can’t find at the local Petsmart. I found two, one is a red hard rubber ball that squeaks that doesn’t really have a squeaker per-​say and bounce with irregularity. The pup loves this one, it’s a game of which way the ball will bounce. Hours of endless for fun for her. Her favorite of the two for right now is a sturdy rope with a tennis ball on one end. She loves a good two hours of tug of war. Makes me want to get a second dog to play with her that way my hands wouldn’t have rope burn, but for now the one dog will do.
I also look at the dog bones in every store and inevitably find a new adventure for my baby. I found a bison marrow dog bone, very big for a big girl. I was very happy when the lady asked if my pup had a sensitive stomach because she does and she recommended only a little bit at a time since the bone is rich. Thanks for the recommendation, keeps both me and my pup happy.
I will definitely be back for my furry baby.

I’ve only been in once, but it won’t be long before I’m back.
I walked over to Quality Paws last week to get my cats some actual CAT food — they were about done with their last bag of kitten food, and that’s a good thing since they’re nearly 15 months old!
Anyway, I was very impressed upon walking into QP. I was greeted by two different employees, both of whom offered their assistance. I meandered over to the food section, and learned quite a bit about the different foods they offered. The employee who helped me over there didn’t just jump to recommend the most expensive thing on the shelf, as you might get at some places… rather, she listened to my concerns and recommended accordingly. The cats were wary of their new food the first couple days, but are now happily chomping away.
Oh, also — my sister is a DVM, and highly approved of the choice of food I purchased. So, kudos to QP for carrying quality products! I’ll see you soon!

LOVE this Place! I would give it a perfect rating if they had my dogs two favorite bones (Lamb ears and pizzles) and his dog food.
The staff was SUPER sweet and they have everything for your furry pet. I feel it is not outrageously priced as some pet boutiques can be. They have a great selection of natural foods. I have been searching for biodegradable doggie bags and they have them there! Now I don’t have todrive across town.
I love that there is a store cat and they actually have a lot of stuff for cats!
It is locally owned which everyone always appreciates, this is a great little gem on SoBo.

We love love love Quality Paws.
This is a great, locally owned pet store with a super friendly knowledgeable staff that is always incredibly helpful. We feel welcomed everytime we come in, whether we’re just looking, grabbing something small, or buying up a few months worth of cat food.
They introduced us to Rescue Remedy to calm our cats during road trips, and we love the Greenies kitty treats they have (and so do our fur kids). They sell both Tiki Cat and Wellness (the two types of wet food our allergy filled cats are allowed to nosh on) as well as both feline flavors of Taste of the Wild.
Yes, their prices are worth a little bit more than some of the big box stores, but it is worth it to be remembered (they have all three of our cats in their system) and to support a local business that actually cares about the quality of what they provide for your pets. We love us some Quality Paws!

Paws has a pretty good selection of dog food and treats.
The only reason why this establishment received a 3 star versus 4 star is the employees seem disinterested in customer needs. Two people were in the store with me and we both left without receiving any help from the staff.
All in all, this place is okay if you know exactly what you need to buy.

I don’t buy my dog food here, but it’s a good stop for post-​brunch Broadway shopping when I decide to spend less money on me and more money on my favorite four-​legged friend.
They have kittens for adoption here which I like to oogle (but not take home, since I’m not a cat person). They also had a solid collection of toys, collars/​leashes, bones and bully sticks. I also buy doggie poo bags here. They’re fully stocked with «Bags on Board» which are biodegradable (no sense in encompassing a biodegradable substance in something that’s going to stay in the environment for thousands of years) and come in lots of fun colors… including bags with a SKULL PRINT. A totally unimportant, but badass detail.
A heads up: they don’t give out bags. If you’re going to go to Sweet Action next door, best to go to Quality Paws after so you’re not wielding a disembodied sow ear around while you sample honey almond ice cream.

Warning: If you like kittens, you may leave the store with one or two.
I walked in there today, looking for some dry, low-​carb food for my slightly overweight kitty. (He won’t eat wet food. Period.) Instead, I was immediately drawn to the cute, cute, CUTE kittens available for adoption. So precious! The assistant trusted me to open the cages and hold them. My husband and I will be making a return trip Saturday to see if any are to be new familiy members.
ANYWAY: Yes, it’s a great store. Everyone is very helpful, and the prices are reasonable. The bags of the grain-​free cat food are cheaper than the apparently crappy Science Diet Light I’ve been feeding my furbaby. I left with several samples. Yay samples!

First and foremost I would like to say our thanks to Tara B for introducing Quality Paws.
On Friday evening of February 6^th 2009, I thought I would just ask Hubs to go to Quality Paws to check the stuffs they have in their store. At the beginning, Hubs was apprehensive to enter the store coz to him it seems just to be a «boutique» store for animal foods, toys and such.
When we enter the store, we were greeted by one of the Assistant in Quality Paws. Hmm, we did not see any cats let alone any puppies etc etc. but after taking the time to talk to one of the staff, she led us to one of the corner of the store where the kittens were kept in a cage. I think at that time, the kittens were asleep or resting.
The store is well kept and is very clean with lots of products for cats and dogs. Quality Paws works along side with Rocky Mountain Alley Cat Alliance.
At first we saw only 2 kittens. Its a semi long hair breed. It was a female and a male kitten I think. Then we were greeted by the owner of the store named Danielle Jarock.
Danielle is indeed friendly and very informative. She told us, both the kittens were adopted and she has like only 1 cat available for adoption. Its a 1 year old «mummy» ~ cat, the mummy of those 2 kittens. At first sight, I kept quiet. But it was Hubs who falls in love with the «mummy cat» that they named it Chloe.
So, after much playing with Chloe, Hubs decide to sign the paperwork needed to adopt Chloe. We arranged Chloe to be pick up by Sunday February 08^th 2009 the latest, but Hubs changed his mind. We purchased several cans of food, a huge bag of dried food and the cat litter for Chloe from Quality Paws.
The adoption cost was $ 75 which will be later be transfered to Rocky Mountain Alley Cat Alliance. We paid in cash since that was the Adoption Agreement made.
Instead, on Saturday February 07^th 2009, the very next day, we came to Quality Paws again, to make sure all things were prepared to bring Chloe home. Unfortunately, there were a slightly incident, coz Chloe went into hiding. From what we know from Danielle, there were alot of customers with kids at the store earlier and some dogs too.
I guess with this «chaos», Chloe was overwhelmed by the noise, smell what not… so she hide herself some place where we the humans cant get hold of her (Chloe).
I could recall that was about 4pm on Saturday Feb 7^th. We decide to return home without Chloe, but Danielle ensured us as soon as Chloe is out from her hiding, Danielle will call us. So once we reached home and about 5.45pm that faithful Saturday, Danielle called us.
Hubs pick Chloe up from Quality Paws and eversince then though she still meows for her little kittens, we believe she is happier to run around the entire house all to herself. We hope Chloe will be with us as long as we live since this is our very first cat as a married couple.
We will definitely support Quality Paws since Hubs’ workplace is around the corner and the friendly, knowledgeable staffs was indeed an added bonus for the quality they bring to their store. They also support «greener» products for the cats and dogs well-​being.

The best spot to buy hard to find or specific needs pet food. Of course, the free range kitties that are available for adoption don’t hurt either! Working with the Rocky Mountain Alley Cat Alliance, they socialize and take care of these stray and abandoned kitties until they can find a home. They even offer pictures with Santa for your dog or kitty around the Holidays!
The staff is super friendly and keeps track of all my UPC codes for a discount behind the desk. Now that’s service!