Quality Inn and Suites

The rooms could use an update. It felt dirty. I think there was actual dirt in between the light switches, and it smelled musty. I wasn’t a fan, and was happy that we only stayed there one night. The upside was that breakfast exceeded my expectations — eggs, bacon, sausage, belgian waffles. Staff was also very pleasant.

Surprised by the reviews outside of Unilocal.I was very satisfied with the room and the price. Breakfast runs long and is pleasantly surprising. Had a nice stay!

Should be 2.5 stars… but I can’t give it 3
it’s an older place, a bit weathered, not a lot of amenities but it’s ok. Room was big, a few stains on the carpet and sofa but overall clean. it’s 20 minutes away from anything you may want to do, big shopping center 1 mile away with lots of restaurants and shops.
Right by the freeway and a big truck stop… so there’s a little noise, but it’s bearable.
Price is pretty good though… you get what you pay for
Terrible free breakfast. don’t waste your time with anything but coffee

I would give this hotel 5 stars if it weren’t for the HORRIBLE check in experience outlined below.
First of all, apparently the phones had been «down» for the last 24 hours, so I could not reach the hotel by phone as we traveled to Denver. This was extremely disconcerning. I actually called the Quality Inn in Downtown Denver, to see if they had the same problem and they did. The only way I was able to contact the hotel was by sending an email to them on my phone asking them to call, which they did. This is when I learned of the phones being down. I don’t think that phones should ever be down for that long.
Then we were informed that the shuttle from the airport to the hotel runs every 20 minutes. We arrived at the pickup area at 4:25pm and the shuttle did not arrive until 5:10 — that’s a 45 minute wait! Quite frankly, we foudn this to be absurd, given all the other hotel shuttles that came through multiple times. I actually had to call the hotel again and complain (the only way i got through was b/​c I realized they had changed their fax to a phone line since the phones were down) — which they said at 4:50 the shuttle would be there in 10 minutes, which obviously it was not. Once we did board the shuttle, the driver ended up swerving all over the road — I was extremlely uncomfortable. Not to mention the fact that the shuttle literally looked like a piece of crap.
I was somewhat disappointed that the person checking us in didn’t offer to do something for us. It really was a nightmare getting to the hotel. Finally, when I went to call the front desk for a wake up call, there was no dial tone — maybe a function of the phones being down? At any rate that is unacceptable. I checked to make sure all phone lines were plugged in and they were. At this point I just gave up.
It was helpful to have a shuttle to the airport, and the room was nice. No complaints other than those above.

I have stayed at this hotel twice. I come to Aurora for work monthly. In January I stayed at a different Quality Inn that was a bit closer to work but the service and hotel was sub-​standard. This place is great! I had a longer stay last week of 5 days and had a very nice room with sofa, king bed, desk, etc. This was great for working in the evenings. This past Sunday with just a 1 night stay, I had a smaller room that was also very nice. The beds and linens are wonderful and the breakfast is great. Parking in the lot can get a bit tight in the later evenings but there is ample unrestricted street parking along the hotel. There are a couple of restaurants within walking distance too. I had to receive a package while there and the staff was great with that. In fact, all of the staff was terrific during both stays. This is going to be my ‘home away from home’ for my upcoming work trips!

I stayed here for an early flight out of the Denver airport with some of my siblings.
It was a great stay overall, besides the fact that we received the wrong room that we paid for without a really good explanation of why at checkin. A call to David at the hotel help set things in motion for getting our situation corrected, and we ended up receiving a full refund for our stay.
The room itself was very comfortable with what I thought were great beds. The (free) shuttle service worked well in the morning and we were able to make our flight back to Austin. Will stay here again if I need to fly out early from DIA.

Super comfortable, plush rooms, really nice extensive breakfast. I was amazed by the staff — I asked if they could provide champagne in the room because it was our wedding night, and they ran across to the liquor store and also got two glasses at the dollar store. Not what I expect from an airport hotel! Thanks for sending us off right to our honeymoon!

I found the hotel to be very clean and well maintained. The staff was very helpful and very accommodating.
Breakfast was a very nice buffet complete with make-​your-​own waffles, cereal, boiled eggs, sausage, bacon, biscuits, eggs, danish, and a few other choices.
I could never get the temperature in the room the way i wanted but that doesn’t take away from it.
My biggest complaint was the bathroom. I had the Standard King room so i’m not sure of the other sizes but someone said it best where you pretty much have to step in the toilet to get out. The door is bigger than the bathroom!
There was also no microwave in the room which was kind of annoying. BUT they do have one for you to use downstairs.
There was also no mini fridge.
Internet was mediocre at best. It is wired but that certainly doesn’t make it better.
I read on the site that they just added flat screen tvs a few months ago so that gave it a few points.
Didn’t use the indoor pool or hot tub but feel that’s worth mentioning.
It was also VERY quiet in the hotel. You rarely heard neighbors or talking or anything.
I would definitely go again.