NYS Collection

I purchased 2 pairs of sunglass readers and at the time they seemed okay. I tried them out when driving because I have to use them to see close up to see the radio dials and gauges. and use them for regular sunglasses. I could not see anything with the reader part at the bottom of the lens so I took them on a fishing trip to try them out to know if it was me or the glasses.
While fishing i could see, they were still distorted, so I knew they weren’t going to work so I took them back. I was told that I could not get my money back and that there was sign is on the side of the register showing that. Funny thing, I check out on the opposite side if the register where I i stood when buying them and there was no sign, nor did the cashier tell me about it. I explained there were no readers that were my strength so what was i going to do with them, The sales guy wasn’t sure what to do, and called someone, not sure who he called but was told to get my phone number and they would call me back. My best friend was with me and couldn’t believe how this was being handled.
Well, i never got a call back but he did give me the phone number of the managers, Angela and Shay. When i didn’t hear from them after a week i tried to call, and the number was always busy and that went on for a few weeks. I am now stuck with 2 pairs of glasses worth $ 32.32 and cant use them., Terrible customer service… and management, what a joke!!!