Monaco Row Apartments

I moved in very skeptical of any apartment community, as I had been ripped off and treated poorly by most in the past. Monaco Row is the first apartment community that I have really loved living in. The amenities here are so nice and most of the tenants here are working professionals so you don’t get much of the porch dwellers that can be common in lower end apartment communities. The staff is also very friendly and really try their best to make things nice. Whitney is one of my favorites up in the office and Josiah is great with maintenance. I forget his name, but the man that maintains and cleans the premises is also very nice and hard working. Everything is usually really clean and well lit, and even though pets are allowed, it is rare to see anything left behind in the grass. I just re-​signed my lease for another year and I must say it will be hard to move away from my awesome view of the mountains that I get here. Five stars to a community that sets the standard for other apartment communities.

While I’ve read horror stories from other apartments in the area, I only have experience with Monaco Row, Cierra Crest, and Presidio. Of those, I’d rank Monaco Row @ #3 on that list, but I’m sure it’s better than others in the area.
I’ll start with the good stuff:
— Cleanliness/​Beauty
— Mountain View
— Pool/​Clubhouse Area
— Friendly residents (everyone has a cute dog)
Overall issues with the property:
— Absolutely NO Cell Phone Reception: If we are on the phone driving down S. Monaco, our calls are immediately dropped the moment we turn in to Monaco Row. This makes for an especially inconvenient situation when visitors try to call from the parking lot to find your apartment! Monaco Row’s suggestion was to buy a costly cell booster, no thanks.
— Patio Rules: Very strict about what you can have on your patio! I cannot keep my bike on there, OK FINE, my bike is in my bedroom (so sexy!). But I also can’t have white string lights on my patio outside of the holiday season. Really?
— Snow Plowing: In the winter, they pile the snow behind your car so high that my poor car has been stuck there for a couple days until the snow melted :(We’ve also had to help several other people push their cars out. This was tolerable the first time it happened, but after we told management, the issue was still not resolved all winter.
— Parking: If you come home past 10PM on Friday/​Saturday night you will not be parking anywhere near your apartment.
— Electrical Panels: The unfortunate placement of the electrical panels … they are smack dab on the wall as you enter your bedroom. Unfortunately due to an office mixup I was not able to see my apartment before I moved in, I had originally picked a different floor plan without this issue.
Experiences I have had:
— While my first 6 – 8 months were spent begging to get a serious electrical issue resolved, I have noticed improvements since they restructured their personnel, (**hint: if the office doesnt listen to you call the Director of Shea Apartments)
— When i accidentaly dropped some plastic in the garbage disposal (which is totally terrible of me, I know!) I received a crappy note from the service man not to throw my trash in there. Ok dude, it was an accident! He left the mangled plastic bits on top of the note which was just gross.
— Recently, when my sliding glass door was repaired, there was no note left on my door that anyone had entered (I knew they would go that day, but I prefer a sign on the door/​counter like they used to do, just my preference).
— Yesterday, there was a ladder used to access the roof left overnight in front of my door which was bizzare and inconvenient when carrying up groceries! Maybe the service guy slept on the roof… you never know.
— Additionally, I have tried to attend 2 of their «community events» which each ended in hysterical laughter. Their «luau» was a couple dollar store items hung up in the lounge area and the apartment staff running the event were about ½ an hour late. The «community brunch» was a ½ eaten box of king soopers pastries in the fridge. We thought we had gotten the dates wrong, but 2 other groups of residents showed up at the same time to the same situation. It was hilarious!!!
All in all, this place is not terrible, but there is definitely room for improvement! I send all of my friends to Cierra Crest across the street (my old home).

The office & maintenance staff at Monaco Row are wonderful! I have been here for almost a year and anytime I’ve had an issue (whether it was I ended up locked out or realized i left my garage open after leaving for a trip) they have promptly responded. The pool is great and has an amazing view of the Rockies! Also, the lightrail is only a short ten minute walk away. Would definitely recommend to anyone who works in the DTC.

I took a bet from one of my friends that if I liked this place and signed a lease, I would take him out to sushi. That was almost 18 months ago. If it weren’t for competitive interest rates for new home buyers, we would’ve stayed. You will pay for the convenience of being close to everything but also get sweet mountain views and meet some awesome neighbors. For the out of town friends and family coming to visit you, they can stay super close to you from all the hotels nearby. They have a very nice workout room, clubhouse and pool!
Keep in mind this is apartment living. You’ll hear your neighbors open and close their doors. If you’re not on the 3^rd floor, you’ll hear them walking around upstairs, taking a shower and other activities. You get the picture. haha. Each building is secured with a keypad to gain entry. The pool is also wonderful in the summer time especially with the view of the mountains in the background.
We had such a great experience with all the get togethers they plan from time to time as well as raffles/​giveaways! So thankful for Whitney and Chelsea at the office. They added that touch of home for us. Definitely check out this complex before looking at any others on Monaco Street. I’d be more than happy to answer any questions but Whitney and Chelsea are your rockstars. :) You will meet some good people here!