Micro Center

Salesperson had no idea what he was talking about. I went in to purchase a monitor to use with my laptop. I purchased the one I did based on the salesperson’s statement that it had both VGA and HDMI. Since I have an older laptop I needed VGA but knowing I was updating soon I wanted HDMI capability. He told me it came with a VGA cable. It came with NO cables. It did; however, come with a remote. It is a tv first and foremost so now I have to make a separate trip to get a VGA adapter and an HDMI cable when I could have made the purchase at the same time when I was there and I cannot use it as soon as I needed to.
To top things off I asked the salesperson about available laptops with Windows 7. He lied to me and told me they were the only ones who had it. I had a feeling this was a false statement so I chose to wait until I could check and sure enough — several places have it.
Don’t rely on their staff to have any clue what you want. Do your own research first so you know what you need when you go in.

Fantastic selection of electronics. Way way way more knowledgeable than Best Buy or Apple store. Thank god!
Last summer, I picked up a 250GB solid state hard drive with a great sale price after talking to one of the employees about pros and cons of various hard drives for a long while. It was clear that he was passionate about hardware, and I really value knowledgeable tech advice!
Definitely come here if you want great prices, amazing selection, and in-​depth information about your options. There is no equivalent in the area!

Prices are great and you could also price check some items. But the only problem would be the service, the service is really bad and slow. The tech support guy took his time helping each customer and there was only one guy. Also there’s a lot of workers on the floor but then most of them do not know their own product and tells you they will get someone else but then it usually takes up to 30 minutes to get someone. The guy at the service center even took off for 5 mins to go get himself a energy drink while 6 other customers were waiting. That’s just rude and bad service.

Micro Center is not an Apple store but it seems some of the reviewer’s here thinks it should be. What it is it is great at and the people who work there are great and really know their stuff. I just worked with Nick who helped me buy the parts to build a screamer of a PC and it went together flawlessly and cost half of a similar spec’d system off the shelf or 4 times one with an Apple label on it. When I got home I compared the price of all items to Amazon and it was a wash but I had the parts in hand as opposed to waiting for the mailman! this place!!!

Nerd paradise. If you build your own computers or other technology, you might enjoy this spot.
If you’re like me and tech isn’t your first hobby, you may be a little lost. Compared to Best Buy and Fry’s, it’s not nearly as consumer friendly.
After multiple visits, my go-​to singular item would be their bulk memory cards and flash drives– all found in bins by the cash register. Can’t beat those prices.
Décor, lighting, and store way find could use serious improvement. Feels like I’m the 1980s in Office Space.

This place can be a little bit crazy at times because there is just SO much stuff. The prices are always great, although the service is hit or miss. You really can find some unique stuff!

How can you offer a variance in prices based on colors? I think going «back» to Bose is the best thing. Sorry but it only makes logical sense.

Micro Center appears the be the Mecca of all the nerds, geeks and otherwise socially inept individuals of Denver. They come in outstanding numbers, slowly walk the aisles while muttering to themselves before leaving. As near as I can tell their main purposes there is to clog the parking lot, block the walkways, and always be exactly in front of what you’re trying to buy. Beware of random D&D games breaking out right in front of that USB cord you’re going to need. Micro Center assists these basement dwellers by not only stacking things in the walkways, but also hiding items throughout the store. The sales people in the store, equally frustrated by the mindless wandering of those who don’t know about deodorant, often come across as rude and unwilling to help. The thing about Micro Center is that if you really need something for your computer, odds are they have it and it will be a reasonable price. You just must be willing to pass the three trials; The Crowd, The Clutter, and The Sales Team. However; there is a secret I shall teach you, young padawan. Online you can buy your item and pick it up in the store. Typically they need less than 20 minutes to have your items ready for you. Shopping Micro Center this way saves you a lot of time and hassle while limiting your exposure to the nose pickers. Where do they wipe their fingers when they’re done?

Micro Center is like a computer nerds wet dream. Aisles on aisles of all sorts of cheap computer goodies to browse and sort through. Places like these make me wish my pockets were infinitely deep!
I came in here and basically built my own computer. They make it super easy to order online, pick it up in the store, and then you’re off to the races to build.
The workers here were definitely friendly and they helped me out a bunch when I was looking at add-​ons to my computer build. I actually got one of the laptops that they showed me, which rarely happens to me because I try not to get upsold on stuff. But hey they knew what they were talking about and even had a working model right there for me to try out.
Sure, the store itself looks like it’s trapped in the 90’s. That’s all part of the charm in my opinion though. Definitely gonna have this place in mind if I ever need more computer equipment.

Being perhaps the only serious computer store in town, I frequent Micro Center every now and then. The selection of stuff is always great, and you can easily check the stocks online before arriving to the store. The prices are really fair, even comparing to online retailers.
The service is horrible. They are always understaffed and at some occasions I had to wait for over 10 minutes for a rep that wasn’t really helpful. So you better know what you’re looking for beforehand.

Microcenter is like Best Buy with more of the Whiz feel. It’s a little dated as far as tech shops go in décor, but the money they save there they definitely put into their employees. I work in IT and the guys in the self-​build department were talking circles around me. I definitely could learn a thing or two!
I’ve been to another Microcenter in Boston, and everyone there was expert-​level in their knowledge. You can’t get an experience like this in a Best Buy, and often Microcenter beats the price as well. ¹⁰⁄₁₀ every time.

Been shopping here really since they opened … a tech head paradise of inexpensive gadgets, add-​ons, and last minute requirements. Sort of like a Harbor Freight only for tech tools etc .
Many times you get what you pay for, but if you are a techie then you knew that when you bought it. They also have name brand items that are every bit good.
It is the best kept secret for budget friendly tech gear in Denver!

This the geeks dream. It is like Best Buy meets Radio Shack. They have every little electrical part most folks could think of every cable, every switch, etc… They also have full in electronic for home office and A/​V.

Called them up on the phone because I’m shopping for a computer monitor.
Girl answering the phone was unhelpful, had attitude, and didn’t answer my questions. I was excited when I found a place that looks like they have a big selection, but I’m not going to drive to the other side of town if they are rude on the phone and won’t help me with what kind of monitors they have in stock. Will try shopping on Amazon today instead.

Get it while the getting is good!!! I have ran into some great electronic prices at this store and they are gone just as fast as they come. I recently had a laptop decide it was time to leave me. I had originally bought it here in 2009, (Yes, it’s the only one in Colorado and still in business) so it was the first place I looked a year ago when things began to go wrong and my immediate go to once things finally did for good.
They have a great selection of generally everything. They had only one left of what I was looking at online so I had to make a quick decision to get in the car and go get it before it was gone. They do have an order online and pick up option, but since I had to register and things were just not going my way for the day I just got in the car.
When I got to the store I decided on something I hadn’t noticed online for about 60.00 more. Knowing myself and how I am with things, I spent the 59.99 and bought the drop protection. Don’t judge! things happen:) So for 400.00 I was out the door with my new 17 Dell Laptop and on my way home to get that baby going.
Silly me forgot to get a case for it. I returned 2 days later and grabbed a sleeve for 12.99! I went back to just do a hold up to compare for fit and all of the one I got were gone, even the floor model. It is back to school time but I was still taken back that they sold 20+ of them in 2 days.
Check them out for sure. I am always taken back when I mention the name and people look at my like deer in headlights because they had no idea the place even existed.

This is the reply I received from Aaron Nolte the store manager. Doesn’t seem like he cares much about any resolution. I guess the associate was correct when she stated «We don’t need customers like you».
Mr. Bauer,
Thank you for your response.
I do want you to know that the second we were made aware of your review, I reviewed video tape of the incident. I then collected statements from the associate involved and the CSR that tendered your sale that night. And I do want you to know the we have coached the employee involved with an emphasis on how that situation could have been handled differently.
We have an outstanding team of people in our home office whose sole responsibility is to work with our customers in many different types of situations that require additional focus.
James, the gentleman that spoke with Mr. Peck, is one of those individuals. He and I spoke days after receiving the review. In fact, I gave him the numbers we have on file for you and Mr. Peck. It is possible that we have the wrong phone numbers on file, but his attempts were met with no response. He and I were in constant communication at that time and that is our process when situations escalate our of our store. Many people I have encountered can feel overwhelmed if they are being contacted by the store and home office at the same time, and since no initial point of contact could be made with you, I was not going to press the matter further.
I do not need any further info. My attempt at reaching you after the point of contact with home office is to simply communicate with you how I handled the situation after it was brought to my attention. It is very clear the situation escalated rapidly and could have been avoided. I do care a great deal about my customers and my staff. I take pride in the great things that happen in these 4 wall every day. I also accept responsibility for the times we fall short. Please accept my apology for the event that night in my store. I do wish you both the best. Should you return, I do hope we can meet in person.
Regards
Aaron Nolte
This is the reply from James Anderson at the home office:
After you and I spoke on the phone about what had happened, I was of the understanding that you and I both agreed that the best way to resolve the issue was for you to meet with Aaron to rebuild the relationship. After today’s emails, it sounds like you have decided that you do not want to do that.
Can you help me understand what you are looking for at this point?
Thanks,
James
Customer Relations
Micro Center

Horrible customer service! I was in around Christmas to purchase a laptop for my wife and could not get anyone to help me so I ended up leaving and purchasing one at Best Buy.
Tonight we went in with my wife and son because we wanted to purchase a laptop for my son and a wireless printer.
We waited around about 30 min. for someone to help us, it never happened. However we watched the manager walk up to the father and daughter next to us and thank them for their purchase and walk right past us, it would of been nice to be acknowledged.
We were planning on purchasing a new Imac and I pad in the near future also but we wont be back.

They have everything in here you could possibly want or need. I placed an online order and thought it would be easy as walking in and walking out.
Well that wasnt the case.
Sure my item was ready.
BUT I had to wait for some inexperienced cashiers who didnt know how to total out customers who were tax exempt. It took almost an hour of just waiting.
They definitely need to work on that.

I have been going to Microcenter in Colorado for about 13 years and maybe more in which they were my number one choice for Apple Product purchasing. However, that department has weaken over the years and I don’t go there much anymore. Also, I have bought a lot of printers there, but you can beat their prices online quite a bit these days. There lines are horrible in which they have tried to fix the problem in several ways and things are better than years before, but still a pain.
The bright spots are the staff is pretty helpful and not to aggressive about selling you something that you don’t need.
Finally, it does seem to be a good place for people that build their own PCs, so it is a good spot for that and they have a pretty good digital camera selection along with a good TV selection. Their monitors are also pretty decently priced and they have some neat accessories for all kinds of electronics. Therefore, I would recommend stopping by to have a look, but remember you can beat their prices online from time to time.

Great computer repair desk. Quick turn around and affordable. Love that the IT guys here know what’s up. Oh and you can find anything you need in the computer/​electronic/​accessories galore. Mucho better than Best Buy.