Metro Frame Works

Been taking artwork here for many years and never been disappointed. Melanie and team are great to work with. Emily is the best! If you have something important to you that needs a first class frame, this is your place.

The people that work here are so helpful and fun to work with, I had to keep digging up new things that needed framing so I could keep visiting them.

Great local business. Have taken 2 really special pieces of artwork in to get framed. Emily helped me both times and her service was exceptional! Their turn around time was super fast as well. Very happy with the framing /​matting and will continue to bring my business here.

I bought a nice water color of orchids, which was quite pretty, swayed by the deepest indigo I’ve ever seen. The artist, Dennis Pendleton, exuded pride explaining how he achieved the coloring. I took it to Metro and discussed with Melanie, the owner, how I loved the effect but was not caught up in the painting. She started pulling out frames and hit a combination I instantly liked. Basically double framing with a floating mount; I had never heard of this, and it was of course expensive. She showed me examples they had done, and I said to do it.
When I picked it up I was stunned by the beauty. A painting I liked had been transformed into a remarkable piece. I brought Dennis over to see it in our house, then we went over to Metro. He told them it might be the best framing of his work ever done – he’s made his living as an artist for 45 years, so that’s significant.
This was October 2013; I’ve been back regularly, and have bought a couple prints (etchings) from their gallery. They have state of the art equipment, Melanie has decades in the business, Emily is the one who’s opinion I most value. They can frame anything, with great imagination.

If I could rate this shop as a negative, I would certainly do so. If you recently bought a home in the neighborhood, do not come in here. According to Metro Frame’s shop owner, «you are ruining this neighborhood». Stay away!

Went in to get something small done for a family member the other day. I was impressed enough to return the same day with several pieces. One prized print of mine is very large and made of very thick paper and I was walked through what was needed to work with that kind of thing. Everything came out beautifully.
I approach the framing pro’s the same way as when I get a haircut or a tattoo. «Make it look good» I tell them. No need to worry at Metro. Open and honest about pricing and had options laid out and picked in just a few minutes. Good listeners but also knew when to tell me what would work and what wouldn’t. I like that kind of confidence when I’m about to spend a good chunk of change. They even said they don’t bother with less than archival glass. Why would you?
The pain of paying for a top notch frame job is only temporary. I have been to a bad frame store and they have butchered things for me.
The Hobby Lobby /​Michael’s comparison seen in previous reviews is absurd. Why even ask? You want a pro taking care of something you’re willing to have framed or someone who was hired last week on their summer vacation? The implied snobbery of the store is on the reviewer I would say. Supporting local business is really the only option for quality you have with this kind of thing. It’s an art and a craft.
If you are concerned with their abilities, stop by and I am sure they would be willing to walk you through the process and show you some of their excellent work.

I had a 49″ x 49″ picture that needed to be re-​framed. My dilemma: I couldn’t fit it in my car to bring it to a frame shop. Then I found Metro Frame Works — they picked up the piece from my house, and Melanie and Emily expertly (and patiently) helped me to choose the best matting and frame for the picture. They delivered it to my house this morning, and I absolutely love it! Their guidance was essential in bringing out the beauty of the artwork, and I will definitely go back to them when I need more framing done.

The following was a response to my question of affordability, asking for a comparison to Michael’s or Hobby Lobby. I understand supporting local business, and perhaps not being able to know what the larger chains price point is, but did you have to be so snide? Now I’ll never bother because of your response.
«It is an odd question, and as we do not shop at either one of those places ourselves it’s a bit hard to say whether we are affordable or not. Do you drive a BMW or a 1980’s era Mazda? I choose to shop in my neighborhood and spend my money with local businesses. That’s something you will have to decide for yourself.»

I love this place. I have all of my buisness pictures framed here. They do cost a little more than I would like to spend but the end result is more than worth it and that is why I go back time and time again.
They go over every detail and make sure that is exactly what you want and even show me different things every time to make it better than I could have imagined. They messed up one of my pictures and called me right away to tell me, then reprinted it and had it done within the week. They NEVER disappoint on the customer service.

Just stopped in for the first time and had a great experience. Friendly and helpful service, the price was competitive, and my mat was cut while I waited.

Good service, really helpful and knowledgable. Bought some plain Jane frames for my own artwork and got a good deal, but they have a lot of nice mouldings and can get really creative. And they have greyhounds.

Very friendly and professional with a great eye for aesthetics. I was very happy with the framing service here. I’ll be back!

5 stars for you. Outstanding service. Super friendly, high quality framing shop, and gallery. The one and only and I are getting some framing done by them that is going to be so awesome. Thanks for all your help!