Meineke Car Care Center

I’ve taken my vehicles to Meineke several times since moving nearby last year. Like all repair shops, the more repairs and replacements they can make the safer your car and the greater their profit. So expect to be informed when they find things that can be upgraded or repaired. That said, Meineke does fair work at a fair price, and has more than once inspected my vehicles for no charge.

Great service! Really happy with Sheldon and Josh, they went beyond. Will come back again when needed..

The worst!!! I made an appointment for an oil change first thing in the morning and when I arrived I was told it would be a while since the service tech had not arrived yet. The guy at the front desk seemed high and could not figure anything out. I will certainly not be coming back!

Took my truck in this morning to have the wheels aligned. I dropped it off and biked to work. An hour later I received a phone call telling me that I had numerous problems and needed $ 430 worth of work on my truck before the alignment could be started. I was surprised that one of the problems was my wheel bearings. They have less than 10k miles on them. Suspicious I declined their service and picked up my truck. I pulled my truck over a block away, lifted each tire and checked. There was nothing wrong with the bearings. No sound, no wobble, just a Meineke employee trying to rip me off. I took my truck to a different location and had the alignment done with zero hassle.

Great service overall! I called early in the morning for an oil change appnt and they were ready for my car right when I arrived. Chris, the man who worked at the front was very helpful and efficient Will definitely return for other car needs in the future.

Sat in lobby for 20 minutes without even being acknowledged by employee who saw me walk in. Went two miles down the road to a competitor and had my oil changed in less than 20 minutes. Judging by their stellar 2.5 and 2.3 ratings on here and google reviews, I’m guessing my «service» was par for the course. Never coming back.

Four wheel alignment on the Subaru is a little bit of a tricky process, and more of an art. I had this done here, as I had replaced and inner Tie rod. These folks had me out at the time they said they would, but best of all when I came back a few days later cause it was still pulling a little to the right they readjusted it told me that they had to be adjusted we did some stuff with the tires and they took care of everything immediately fast courteously and it’s great. Thanks Jeff, and thanks for the offer the donuts, but I’m on a diet! The most important thing about all repair like this is that when you bring your car back should there be an issue or problem, they handle it with courtesy and respect and dignity as opposed to giving you any kind of grief. These guys achieved that.

I have never found a mechanic that I trust until this place. I usually only come here for oil changes, and occasionally when I need something else done, these guys are honest and upfront. And they email out some fantastic coupons! Highly recommended.

I have only ever come here for oil changes but the level of professionalism here makes their other stores look silly I will always bring my car here no matter what I need thank you Scott

What a great place! Customer service is excellent there manager Scott is polite and friendly and there lead mechanic Jeff is a funny guy I have 2 of my vehicles serviced there and would not go anywhere else! Prices are a bit high but there work is excellent and backed by 100% guarantee. They are honest and tell you what you need done and when it should be done and don’t pressure you in to fixing your car. I would recommend this place to anyone. Great work Great customer service!

I took my car here in April and had a worn out catalytic converter replaced. Now it is December and my check engine light is on. I took the car to the Honda dealership to find out that the catalytic converter was replaced with aftermarket parts that trigger the check engine light in cold weather. An advisory was put out 3 years ago against using these parts. My car will not pass an e-​check with this aftermarket part. I was not told any of this by Meineke when they made the repair.
So, I now need to have this repaired correctly. I stopped in Meineke to get my money back and was told «sorry» from the store manager, Scott. He said they would do the repair and charge me the difference but that is all they could do. I told him this wasn’t acceptable because I no longer trust them to make these repairs and that I need my money back so I can go pay to have this done correctly. To this he told me «sorry, have a nice day».
I am appalled at the dishonesty here and the failure to make the situation right. I have put in a call to Meineke Corporate to take the issue up with them.
Buyer beware at this Meineke location.

These people didn’t put my car back together properly and a plastic shield which they did not screw in with all the screws. It rattled loose on the highway IN THE EISENHOWER TUNNEL outside of Denver, causing our accelerator pedal to break suddenly (it broke some belt or something that connects the gas pedal to the engine) and the car was going at full force, we couldn’t stop our car. My husband tried to slow down the car by putting both feet on the brake pedal, practically standing on it, and it sort of slowed it down enough that we made it through the tunnel without hitting anyone else and were able to pull over and put it in neutral.
For a simple oil change, I think these people are fine. But for anything else, stay away! We almost died because of these peoples carelessness!

Meineke is good at what they do. Before going in here, however, you should understand what it is they do: They offer very inexpensive basic service to lure in customers, and then they try to find additional things to fix at an upcharge.
For basic services, like oil and brakes, this place is hard to beat. I can’t even change my own oil for less than what they charge here, but I expect that I’m buying better oil than they are.
They generally have good, quick service. The manager is very friendly and on one visit, he was very helpful in selecting brake pads. They’re also very helpful in setting up many oil changes for my and my girlfriend’s cars, sometimes even on short notice on busy days.
My only complaint is that they nitpick through your car for things to replace, and their prices for those things are high. They always tell me I need to buy an air filter, which I can usually find on amazon for about half the price. They also almost got me to pay for a $ 1,000 brake job that I didn’t yet need — they told me the pads and rotors had zero life left, and more honest repair shop told me that I should wait another 2k miles and then replace the pads and rotors.
If you take their repair suggestions with a grain of salt, this place is great.

Zach and his team are awesome! I came in for an oil change and maintenance check, and Zach was extremely thorough and patient explaining things. He actually gave me a few recommendations that ended up saving me money. They operate with a high level of integrity and I will definitely be back!

I had a coupon for an alignment, they said because I told them I had replaced the struts myself (2 years ago) it would be an additional $ 20 so I went to another shop. I have never heard of a surcharge because you have worked on your own car in the past.

For the short story I would say absolutely do not go to this Meineke because you will get ripped off. You will also experience the most disrespectful and degrading service possible.
For the long story, I will relate my entire experience. My car had begun to smell like exhaust and I took it in and was told I had a bad flex pipe. I did not replace it that day and eventually decided that it had gotten bad enough that I took it to a Meineke in Boulder and told them to replace the flex pipe. About an hour after leaving Boulder I noticed that the exhaust smell had returned (this is following the $ 200 repair that I just got from Meineke). I took it back to this Meineke, the one on Broadway since I live in Denver and only work in Boulder, and asked them to do whatever it took to absolutely fix this leak. They called me up and told me that I needed a new exhaust manifold gasket and I told them to go ahead with the repair, after stressing that they should only do it if they knew for sure that this was the only remaining problem and that it would fix the entire exhaust leak.
After about an hour I was called back and told that additionally I would need an entire new exhaust manifold that they would kindly do for $ 700. At this point I told them to not do the gasket because I would have to think about investing that kind of money into the car and since the gasket was not the main issue I did not want to pay $ 250 for it. At this point I was told that they had already done the gasket. I explained to them that in order to tell that the exhaust manifold gasket was bad they would have spent extensive time looking at the exhaust manifold. Yet I was only told about the exhaust manifold only after I had given the go ahead for the gasket. This was a purposefully deceitful and dishonest.
Outraged that the manager seemed to care less that I had just lost $ 250, since he was the one that I had been calling me about here issues, when there was a much more costly repair that I was purposefully not told about. I picked my car up and paid for the repair since I was obligated to do so or not be able to take the car.
Enraged that I had been so wrongfully ripped off, I called Meineke corporate. Not only were they not willing to give any sort of refund or admit any wrong doing, despite admitting that there had been a communication error between the manager and tech (which I doubt — it really did seem that this had to have been purposefully dishonest), but when I said that unless we came to an agreement I would involve the BBB at which point I was met with laughter and told «to go ahead and write your little letter; we aren’t a BBB accredited business anyway».
In the end I have paid almost $ 500 and have walked away with a car that had an exhaust leak that is just as bad as when they started working on the car. I am down enough money now that I can’t afford to get the leak fixed by a decent mechanic and in turn can’t even use my heater because the smell and fumes are so noxious at lower speeds and at stop lights.
Do not go to this Meineke. I wish that I had had a review telling me that before I made this awful, incredibly costly mistake.

Do not go here, not honest. Tried to pull a bunch of sleezy sales tricks on me to get me to «fix» things that did not need to be done. Luckily, I have an out of town friend who is a mechanic and when I described what they said to me he said «Never go back there.» Try somewhere else in town, unless you want to be swindled into paying for repairs that don’t need to be done at prices higher than anywhere else.

Is it just me or does it seem like every time you go to a car repair shop you get more than you bargained for? And it’s definitely never a bargain. I went to this Meineke because my check engine light had been on for a while and I finally decided to see what the problem was.
In a very degrading and pompous way, the manager «read» me the potential problems it could be from his database and rattled off a couple of vague solutions. He suggested it was «most likely» a coolant gauge malfunction and that I should order this part. Feeling cornered and clueless, I said I’d order the part and left for them to take a deeper look at my car. The manager then called me and said the part could not be delivered until the following week, I obliged and said I’d come in the next week.
This was a particularly expensive week for me so I eventually decided this mystery part was not a priority for me. I called them back and said I no longer could afford having it put in. I needed to get my oil changed so I did it there because I felt bad about costing them business.
Upon returning to get my oil changed, I received a full-​fledged guilt trip about the part that was ordered and a lecture on its function and so on. This time, I held my ground and insisted on JUST the oil change.
I’m no business expert, but I’m pretty sure bullying and berating a customer is not the way to go. I know the company paid for the part and there was no guarantee that would have fixed my problem so I really didn’t understand nor deserved the third degree.
When I told my boyfriend of the situation he said he had experienced decent customer service from them and had spent almost $ 400 fixing all the things they suggested. Not sure if this is just how this place treats women or what…
If you value your money I’d say pick a different spot.

These guys will rip you off any way they know how. Don’t risk it unless you’re a car expert.

Manager was a good guy, but that means nothing when you BREAK things on my car and hope that I wont notice the grinding and clunking when I drive off. Had to take my car back to them 3 times for simple work. I would not recommend this place to ANYONE.