Lowry Printing & Shipping

I shipped a few packages via USPS here. My experience was so poor that I don’t foresee returning there for future shipping needs. (I hate leaving negative reviews, but I prioritize honesty, especially if it can help future customers!)
POOR SERVICE:
Right when I walked in, one of the employees approached me brusquely and asked what I wanted. Definitely one of those first impressions where you’re thinking — Whoah. That person’s in a bad mood.
I said that I wanted to put my package together before sending it (it was still in multiple pieces). As I was taping the box shut, she literally grabbed the tape dispenser out of my hand so that she could do it. As she was taping it, she grunted (I wish I were exaggerating) and muttered under her breath about the way I packed it. I found her to be rude, harsh, and uncomfortable to be around.
Then, she printed out the address label for my package and typed it up incorrectly. When I pointed out the error, she said, «okay, I’ll fix it», but she never did so in front of me. Instead, she rang up the total, swiped my card, and wished me a good day. I’m actually nervous that my package won’t get to the recipient, so I’ve been checking the tracking number daily. I was bummed because I had walked into the store in good spirits but left feeling uneasy, solely because of this experience.
COST:
If you’re going to ship via USPS, go to the post office. They’ll actually tell you all the options for shipping at different rates and shipping speeds. When I asked her about the total, she never gave me other options, and the total cost was undoubtedly more than I would’ve paid at the post office.

I had such a wonderful experience with this business and the woman who I believe is the owner, that I feel compelled to write something! It’s really hard to find people that really care about what they are doing and also want the customer to be completely satisfied! I had a rather difficult project that involved taking poorly copied and poorly numbered music (a full length musical score) and turning it into something usable. The owner thought about the problem for a minute and then agreed to scan every page, turn the music into a pdf and work with the font so that it would be readable. This was clever and involved lots of work on her part. The finished product was amazing when you consider what she was working with. The price was very reasonable. I recommend this print shop to anyone who wants great service with the feel of a neighborhood store.