Lee Myles Transmission & AutoCare

They convinced me to swap a broken engine out of a car I wanted to sell. Their logic made sense: if I leave the broken engine in, I can only sell to mechanics and tinkerers. If we put a working junkyard engine in before I sell, my market will be bigger. They found an engine with similar mileage to the broken engine and I agreed to the swap at a cost of $ 3000.
It took weeks, much longer than their initial estimate. When I got the car back, I drove it for a day and it lost power. I took it back and they attached some hoses they forgot the first time. I drove it for another day and it happened again; they attached/​rearranged hoses. I drove it for another day and it completely died. I towed it to the shop and asked them to find a better engine.
They put another junkyard engine in and then told me that it came from a car with a broken odometer, so we couldn’t know the mileage. But I was about to sell this car: a junkyard engine with unknown mileage was hardly any better than a broken engine for my prospective buyers! I would’ve been better off selling the car with a broken engine. At least then I wouldn’t have spent $ 3000 on an almost-​useless engine swap. I explained this to them but they would not refund any of my money.
Sure enough, I had a lot of trouble selling the car with unknown mileage, eventually settling for about half the KBB value, despite the car being in otherwise great shape.
I’m giving them 2 stars instead of 1 because up until the engine swap debacle they had always been good to me.

I highly recommend this auto service shop. From start, with making the appointment, to finish, picking up my repaired jeep, it was a good experience. Their prices are reasonable and their service is excellent. Now that I have found them I will take the family vehicles no where else.

Overpriced, poor customer communication, but thorough work. First the good: they did a great job with the initial check up, finding all the problems I knew of and some of which I was previously unaware. As far as I can tell, they fixed everything properly. Now for the bad: when it came time to fix the problems, they quoted me one price over the phone, but charged me $ 200 more when I picked up my car. They assured me it was a misunderstanding, which shouldn’t be happening when you’re talking about dropping $ 1000. No effort was made to apologize for or rectify this misunderstanding. Additionally, I got a quote for this exact same job at Coloradoland on Colfax for $ 200 less than what Lee Myles charged me. Next time I’ll be taking my car somewhere with fair prices and better customer communication.
Edit: I went back to warranty the outer tyrod that they replaced during this visit. They were very helpful with the warranty process and fully reimbursed the work. In addition, they remembered me from before and had taken steps to address the communication issue. I feel much better about bringing my car back now.

Took my car in for a broken timing belt. The sales associate was very nice. First mistake… They lost my key. They came to my work to grab my original key and then made another copy. They called me in acouple days later and told me my car was fixed. Since I was working my afternoon shift I paid them during my break and told them I would pick it up later that night. Picked it up started my car. It sounded horrible. Shaking no power… Just not in good running condition. I did get it to my house. I opened the hood and they had forgotten to put on my engine cover. I drove my car to auto zone so I could get my check engine light checked out. 7 wrong codes. 3 out of my 6 cylinders were misfiring. Took it back they said they’d take a look. Issue was more than they thought. I paid about 1000 initially they refunded 500. When I later researched the issue on my car I realized I shouldn’t have even bothered to go and get it fixed. My engine was toast. I wish they would have told me that.
Sales man was nice, but I won’t be back…

Love these guys… very nice people

I took my car here for a few repairs the other day. I would not go here for more then an oil change. There nice and all that but that does not mean anything if your a rip off. Problem is my car would not go into park when it started and I told them it is most likely the brake shift switch. Any decent mechanic probably has come upon this problem so easy fix right. So I get the bill and for them to fix this switch they charge me an hour of diagnostic time 107 and then 50 dollars more ontop of that to install it. So with the part plus the hour and a half time it supposed takes to replace a switch it was around 200 dollars to install a 15 dollar switch. Bunch of crooks take your business else where.

These people are amazing! Not only did they take in my car last minute, they called me with diagnostics an hour into their workday with costs, and then called me when it was finished. So easy, and I completely trust them. Will definitely be coming back for future repairs and maintenance.

I have known Jan, the franchise owner, for literally years and years. Jan is the most honest and trustworthy automobile professional I know. He’s always been fair to me and my family in our repairs. I have referred many people to his Lee Myles who have been very happy as well. I HIGHLY recommend Jan and his Lee Myles autocare

When it comes to getting their car worked on, probably the single most important thing to someone is to not feel like they’re getting ripped off. Many places know they have you right where they want you, and they take advantage of the situation. After all, are you really going to do tow your car to another place at that point? The people at Lee Myles go out of their way to make sure you understand what is needed to get the car back on the road, and they don’t push for unnecessary repairs. They also stand behind their work and will fix something for free if there’s any issues with repairs they’ve performed.
Their location on Green Mtn isn’t the most convenient now that I’m not working in that area, but it’s worth the effort to get my car in to Lee Myles when it needs some attention. It’s so refreshing to find a business that doesn’t just see dollar signs when you walk in the door!

Heaps of honesty and generosity and knowledge… everything one wants from a car repair shop. These guys have my business for ever!

The owner at lee myles was very professional and friendly. The team gave great service, chaning my oil and rotating my tires in about 30 minutes.