Jiffy Lube

$ 81 for an oil change on a Subaru Impreza? I should have taken my finances car ANYWHERE but Jiffy Lube. We had a coupon which brought it down $ 10, but seriously?
Not to mention, I came here a month ago to get this same oils change. After waiting an hour, the manager came in and told us that the only employee in the shop who actually knew how to finish my oil change actually quit in the middle of their shift and they had no one the rest of the day (this was at noon) who would be qualified. So they closed the store for the remainder of the day…
They were at least friendly both times that I came.

Great service and it’s nice to see an all female staff working on the cars. They are friendly, I will definitely be back. The manager Larcy is awesome…

Very impressed with this jiffy lube. I have been going to jiffy lube for years but have not found one I fully trusted, until now!
I have an old truck and have a few problems. One being the electrical. In the past when I go to jiffy lube they tell me all my lights are working well with the truck, which means they really didn’t check the lights because if you really checked you would notice right away something is wrong. This jiffy lube picked up the problem right away! +1
I also have a damage skid plate on the bottom of my truck. Every time I get my oil changed no one puts the the skid plate on well and it is left hanging underneath my truck so I always have to tell them to put as many bolts as they can. This jiffy lube made my skid plate secure without me asking! +2
Lastly, when it comes to filling up my tires no other previous jiffy lube puts the correct amount and again I have to end up telling them. But… this jiffy lube did it correctly without me having to say anything.
I know these are small things but they make me trust them and I have been back twice since because I got such a great first impression! Very knowledgeable staff. The four stars is because the service is not fast.

Quick and easy. I have a fleet car so they took it in and got it done.
Thanks

I seldom post reviews on Unilocal,but after looking up this shop, I had to laugh at a few of these reviews. I think these people may have mixed up this Iliff location with the one in Aurora. With that said, I had to write my own review… an honest and legit one.
I have been going to this Jiffy Lube for over a year, and have not always had the best of experiences, however, now that they have a mostly new staff, and new General Manager, I couldn’t be more pleased.
I was due for an oil change so I went in a couple of weeks ago. The first thing I noticed was that the crew was very attentive and friendly. I spoke with the General Manager Dave, personally, and he made sure that I knew exactly what they were doing, what my vehicle recommendations were, and even told me what I could hold off on. He actually told me I didn’t NEED to have my air filter changed yet, and showed me why. I was stunned. His honesty blew me away. That was the first time someone hadn’t tried to sell me something just because. He didn’t seem to just be after my money, but after my repeat business… and I’ll tell you what, HE GOT IT.
My car was done in a timely manner and I was happy to have the crew show me under my hood everything they had done. I will most definitely be returning and recommend this location to anyone and everyone.
Thanks guys. You all ROCK!

Jiffy Lube on Iliff in Denver — have had my oil changed there so many times and was very comfortable going there on a 3K-​5K schedule. Last September I had them clean my permanent air filter. On the next change in 3K I asked them at the Illiff location not to bother with my air filter as it’s a 36K permanent and didn’t need to be checked. They took the power drill and completely stripped the entire set of screws screwingt them down holding my air filter top to the box thereby making it impossible to gain access to check the air filter to this day. I saw them do it!!! and they just stared back smirking at me while they knew I was watching!!! NEVER GO THERE AND NEITHER WILL I EVER AGAIN. I even went to another Jiffy Lube at 38^th & Wadsworth who confirmed this was damaged in this way but they did nothing — even though the service was in their computer as them being the last to touch the air filter lid… Deliberate and malicious to the inth degree… DO NOT GO THERE.

This is the second time I have been to this Jiffy Lube. The first time I had a Groupon and this second time I had a coupon from online. While they are good about getting you in and out in a relatively decent amount of time, I question their practices of upselling.
The first time I was here, I fell prey to the upselling as they shared all these terrible things that would happen if I didn’t go with the more high end service. My husband explained to me later how why their explanation was all air and no substance. Today when I came in, it was fairly packed and the attendant attempted to upsell everyone in the store. He managed to get two of the folks and when he got to me, I was firm about only wanting the services I came in for (Signature CONVENTIONAL oil change and tire rotation) despite him again listing off all the terrible things that would happen if I didn’t get the high mileage oil change (the vehicle barely has 85k miles).
The bottom line is you need to be crystal clear about what you want prior to coming in and stick to that. Other than their irritating upselling, they provide decent service.

I bought a groupon for a $ 21.99 oil change. I read the fine print and knew that I may have to pay a little extra when I got there for having a 7 quart tank vs the 5 that the groupon covered. When I got there, they told me my options. Synthetic oil was $ 70! GET OUTTA HERE! And they didn’t tell me I would be paying more for the extra quarts until ringing me up. They are total shmoozers! I will be reporting the misleading nature to groupon. I also called Midas were I usually go but didn’t because I thought I was getting a better deal and I’m broke. They were not at all surprised to hear how much I overpaid. It ended up being a $ 60 oil change with the groupon. Luckily Midas on Colorado is the bomb and they will be giving me a free oil change as a symbol of appreciation for my business and to remind me not to stray again when I think I see a good deal! Buyers beware — I will never go back to this place.

I was very pleased with my experience at this Jiffy Lube. The oil change was completed quickly as there were three guys working on the car. Everyone was very nice and courteous. I expect a certain amount of «corporate speak» and upsells which they presented, but they didn’t hassle me about anything. We will go back there for the next service.

Efficient, pleasant, extremely courteous service; they offered to answer questions and perform additional work to achieve my satisfaction, and they did not try to sell me anything I didn’t need. Only complaint is that prices are steeper than I’ve paid at other chains, but the convenience factor and high level of service makes up for it. I’ll definitely be back regularly.

Changed my oil twice here. First time was fine, although they put on the corporate-​speaks sales tactics with the high mileage oil, the full service package, etc. Fine, I know that that’s the mandate from corporate. Whatev.
It was the second time that gets them a 1 star review. My wife took the car in for the last oil change at 100 000. At our 96 000 mile change, the car started making a different sound; very subtle, like the new air filter wasn’t fit quite right; like a sucking gurgling sound. But it didn’t affect the performance, or the car. Just a little noise that seemed normal for a 10 year old car.
My wife takes the car in. Guy says to her; ‘oh, your car has a noise. I won’t work on it till you get it checked. Here’s the number of a guy that can do it for you. It’ll only cost $ 50. ‘. I took the car somewhere else. I’ve talked to three mechanics since then. They all said ‘That guy was trying to scam you.’ Don’t go here.

I had a great first experience at this Jiffy Lube location, so I was excited to see there was a Groupon for the signature oil change. I arrived about an hour before closing time with just a couple of people ahead of me, so I wasn’t worried that I was «that» guy who shows up right before closing time. Apparently I was wrong, because I was very much treated like that guy. Or maybe I was treated the same way that most quick oil change places like this seem to treat their customers, which is why I was so pleasantly surprised with the service I received on my last visit.
Anyway, I was taken to the waiting room, where I sat for 45 minutes before being acknowledged. There were two ladies at the computer, one in a black shirt and one in a red shirt, who I’m assuming was a manager. They were wondering who drove the red car that had been sitting out there. Being that I was one of two people in the waiting room, they asked me if it was my car, I said yes, and they asked what I needed. I said that I needed an oil change, expecting to go through the standard series of questions in front of the computer. Instead, one of them said OK and they disappeared off into the garage. I thought it was interesting that they didn’t try to upsell me like they normally do, but whatever.
The lady in the black shirt returned shortly after, and made a comment about how people just had to wait until the last minute to come in. Being that my car was the last to be worked on, I can only assume she was talking about me. When my car was done, she came back and said «Ok time to get you out of here so I can get out of here». The lady in the red shirt came in shortly after, and saw that I was holding a Groupon. She said to the other lady «Uh oh, you’ve got a problem. You only entered him in as an oil change but he has a Groupon». Being that it was closing time at this point, instead of offering to finish the rest of the service by topping off my fluids and whatever else the signature deal includes, they entered a discount so that it cost the same price as the Groupon. They then told me that I could contact Groupon to get a refund.
The lady in the black shirt ran off at this point to go smoke, so the lady in red finished ringing me up. After everything was entered and I had paid, she reluctantly offered to finish the job, «but only if you waaaaaant». At this point I could see all the workers running for the hills. I declined, but only because I was worried they would do a half azz-​ed job and do more harm than good. I’m still rockin the old sticker on the windshield telling me I’m past due for a change.
I was really excited that I had found a quick and easy place to take my car to, but unfortunately I’m back on the hunt.

Super polite, friendly, and helpful. Did the usual upsell thing but there was no pressure. Will definitely make this my standard place for oil changes, etc.

Everyone here was super nice. I went in on Veteran’s day for a free oil change and I didn’t have to wait very long at all! The guy who was taking care of customers on 11/​11/​2014 was really great with customer service. I’m bad with names, but it was Elton or Alton, something like that. Thanks guys!

I’m a regular Jiffy Lube customer, and I’ve been all over to the different Denver locations. But! These guys (And gals) had me laughing and smiling from the moment I pulled up! Phil (my new Afro friend!) is HILARIOUS! And the lady who ran up the paper work and cracked the whip was just as fun and kind. I was actually sad when they said, «Ok, your car is ready!» I can’t wait to go back for my next oil change! Lol

Unorganized, couldn’t get it together. They said 30 minutes, and then it took 45 minutes longer. They did not know if they should put 3000 miles or 5000 miles on the sticker for next change. They didn’t know what the Groupon was good for, so they kept asking. Not sure what everyone else experienced, but I would never go back there.

The customer service is great! The people here are fast and make you feel welcome, prices are great. I paid $ 64 dollars for high mileage oil and a tire rotation!

This was my first time going to a jiffy lube and it did not disappoint.
I came in actually looking for the Firestone that’s advertised out front mainly because I have a credit account with them but only needed a tire pressure check so I stayed. My car light came on signifying a tire is low on pressure. I’ve been unable to check for nails because of the snow and ice so I asked the mechanics to rotate my tires and check for nails. The two gentlemen working did what I requested and were just about as nice as you can be to a customer. They were quick on the job even though it wasn’t much to do.
These guys know customer service.

I found myself on the other side of town when I decided to get my oil changed. I pulled up my trusty Unilocal app and found this Jiffy Lube was about a half mile away, so I headed on over.
I can’t agree with the other reviews more. I was in and out in less than 20 minutes, for a very reasonable price. There were three guys working on my car — working as a team. Everyone was professional and polite — I will definitely be making the drive across town to visit this location every time I need my oil changed. Thanks, guys!

This is why I’m a Jiffy Lube customer — exceptional service excellence.
*My tip to all you Jiffy Lube customers is to go on the Jiffy Lube website, choose your location and print off the $ 15 off coupon for your oil change.
I arrived in the middle of the afternoon during the work week and I may do this again — in and out in 20 minutes, beautiful!
This particular Jiffy is under new management. Now I didn’t know the old management but the new seems just great. The woman helping me was very informative and even gave me a print out of what I need done. I’ve hit that golden mileage where I need transmission fluid replaced and coolant stuff of some kind. She was even so kind to hand write a 10% off discount on my print out for the next time I stop in and get one of the services.
Happy with my oil change and the service received, I’m a loyal customer through and through.