Instabooth

I used their photo booth service for my wedding. The staff member they sent was very professional and on time. He made a friendly service call to me and we had no problems with the booth. He even stayed a bit longer because people were loving it so much. The only reason I give 4 not 5 because the pictures were all very dark. They should switch to grey instead of black backdrop. Also, the props had allot of masks so they covered faces too much. Maybe more things to hold like wands and silly things. But overall a good experience. Thanks!

I recently used Instabooth for my wedding photo booth in June. Unfortunately it wasn’t the best experience. I used a groupon to purchase the booth. I was never contacted prior to our event as their confirmation stated they would. Both my husband and I had to call and email multiple times to ever get a hold of someone. The attendant at our wedding, Bryant, was not actually at the booth very much. Many of our guests said they saw him sitting at the bar and drinking, which if that is true, is not ok since we had a hosted bar and paid for every single drink served. The owner contacted me after the event to see how things went. I told him about the attendant, which he said wasn’t good and that he would address the issue. He also said that he usually contacts the clients and offers them a USB of all of the photos in exchange for a 5 star review — but that he didn’t feel comfortable asking me to do that after my experience and would just send me the USB drive anyway. The owner was very nice when I spoke to him (is the only reason I am giving two stars instead of one) and we did enjoy the USB drive with all the photos from the night. Unfortunately though after our experience, I just wouldn’t recommend this photo booth company.

The set up crew was 45 minutes late to our black tie event. They were supposed to collect donations for the photos ($ 1 per strip) but did not. They were supposed to give one strip to the guests (and keep one for us for a photo wall at our studio after they event) but did not. Then, they stole all of the props we had provided and did not respond to emails or phone calls asking for the props back. Then, 3 months later I got a call asking to rate them on Unilocal.So, here it is.