Galleria Lighting and Design

We visited Galleria Lighting and Design’s showroom last Saturday and had the pleasure of working with Don Peterson. He was one of the most knowledgeable and helpful salespeople we have ever encountered. We had many questions and he explained everything clearly at a level we could understand. He spent considerable time with us and really made an effort to understand exactly what we were looking for and then help us find that — products I had been unable to find even with extensive online searching. He offered to work with our electrician if he had any questions or concerns regarding LED under cabinet lighting as Galleria has some unique products — all much better than we had been able to find elsewhere. Oh, and did I mention their prices are very reasonable? This was one of our most positive experiences during our entire kitchen remodel. I can’t imagine wasting time going anywhere else for any lighting product!

I am in the process of finishing my buildout for my art gallery which requires exceptional lighting. Upon visiting Galleria Lighting & Design, their showroom is clean and fresh and the staff are very friendly. I actually had 3 different employees work with me on 3 different occasions and all three took time to help me. In fact, I chose some new lighting for our tracks and had some issues with my electricians in getting the proper dimmer built in. Although my electricians seemed clueless regarding LEDs, the staff at the Galleria were incredibly knowledgeable and helpful. Today, I met with Keith who is the manager and he spent about 30 minutes testing my track head (which I did not purchased from them by the way) and making sure it would work correctly with the system I have. These guys are great and I’ll be referring all my customers to them.

My wife and I want to express our appreciation to Galleria Lighting and Design and particularly to Keith Brown for his assistance in helping us with the purchase of a beautiful Hubbardton Forge light fixture. His commitment to customer service was definitely equivalent to the quality of products, especially Hubbardton Forge, that Galleria carries and provides for discriminating clients. We strongly recommend anyone looking to buy or replace existing lights to visit their showroom.

Poor customer service. Disorganized operation. Called me to tell me that my order was in but couldn’t find order when I showed up for pick up. When I finally did get my lights & got home, I found they had ordered two sets of brackets for the same lights. Called my rep to inform him & get refund, but he didn’t return my phone call. Went back in person & was told they would have to call manufacturer & then call me back. Six days later with no phone call, I called again & left message. Of course, 24 hours later I have no return call again. Looks like I need to go back in person yet again. Don’t make my same mistake going to Galleria.

I have some expensive low voltage track lighting and the transformer blew. I checked with several sources to replace the transformer and housing. An electrician quoted me a price of over $ 1000 to totally changer my whole lighting system.
Galleria helped me find a better transformer and housing. The total cost? $ 252.00!

I had a much different experience than the last reviewer. I went in to get lights and worked with a specialist that helped me pick out lighting that matched my homes style. By far this store has the most unique lighting I have found and think it was well worth it to go here for lights. Highly recommend!

The energy in this place was, well, off.
It seemed like these people were strangers in their own land. «Where’s this book?», «Where are the samples?», «When do we order???» I ended up leaving with more questions than answers, but if they were selling FRUSTRATION, then I more than got my money’s worth.
For being a bunch of coky sales guys, I’m amazed they had their act together enough to even get dressed and find their way to work each day.