Forever 21

I was visiting Denver and making my way back to my hotel from the 16^th St Mall before heading to an evening conference session. I had some more time to kill, so I decided to stop in. Even though I am well past age 21, I like the store as it offers up cheap clothing and accessories and I am a budget shopper. I bought a pair of blue sandals, some jewelry, and a couple of hair items. I wish they told you that jewelry items were final sale BEFORE you purchased. Yes, it says so on the receipt. But, of course, you don’t get the receipt until AFTER you have purchased. I wanted to return and that is when I unfortunately found out I could not. :-(

I needed to write this review to let all the fellas out there know, unlike popular belief, Forever 21 has a small (especially in comparison to the female selections) but very quality selection of male clothing. On top of that, it is one of the most affordable places for clothes with so much style!
I have heard the material isn’t as great but I have been wearing their clothes for months now and they are perfect!
I really recommend you check it out and if it’s your style, your not going to be disappointed! Only wish they had a wider selection!

I don’t usually review stores but have to commend a staff here.
The store itself is nicely situated, it looks like other forever21 stores I’ve been but a bit larger with the 2^nd floor. The 2^nd floor and the clearance section really should be more organized and cleaned… The racks and how the clothes hanged look like people just throw clothes and forget about it.
I just needed to purchase 1 item and it was the july 4^th weekend. At noon, the store was already packed but I did not see a single sales associate on the floor. Not that I needed help, but as I’ve mentioned there were a lot of people… It was busy.
The cashier (ryan was the name on my receipt) was the sole employee I could see and none on the 2^nd floor. It was 12:30 so maybe they were at lunch or behind a rack that I just didn’t noticed. Ryan was a trooper, he moves fast and still chats with customer asking how their weekend was and if they saw fireworks… And chatting didn’t delay his transactions one bit!!! Though there are like 10 – 12 people in line at one time, he didn’t get a single help in the 15min I was standing in line. Even the lady behind commented as well when someone complained about the long line that the guy working the cashier was doing a good job. Kudos to the one man team!

This is probably the most well-​organized store in the city. I like that each forever 21 collection is separated into their own designated corner and there is a HUGE selection of clothes. Obviously the clothes are very cheaply made and ultra «trendy», but I do like coming in here for cheap party dresses. The sales items are a complete mess, but they have a huge stock so I would image it’s difficult to organize sales items.
I came here yesterday around 6:45 p.m. and according to their website the store closes at 9. I opened the door and a very rude sales woman ran over towards me and said «WE’RE CLOSED, DUDE». Firstly, the door was open, there wasn’t a sign, the sun was still shining and it wasn’t a holiday. Secondly I’m a paying customer and I don’t appreciate being called «Dude». I didn’t say too much and just left, but it left me feeling a little annoyed.
I obviously don’t expect stellar customer service from a place like forever 21, but I do expect a tiny bit of respect.

I am usually a very easy going individual, but a recent quick visit to the Denver Pavilions Forever 21 was a little upsetting.
The store is a mess and the sales staff offer little to no customer service.
The main floor of the store is dirty and disorganized. Considering that this is a large, busy, downtown location, I can be a little more understanding regarding the physical condition of the store.
It was the seemingly uncaring demeanor of the staff that really bothered me. While waiting in line to make a purchase, you may notice the young ladies and gentlemen behind the counter paying no attention to customers and talking amongst themselves about personal matters. Talking with each other in this situation is of course acceptable for brief moments when necessary and regarding appropriate matters, but should not overshadow greeting and assisting guests. Are they being paid to socialize?

This was the best Forever 21 I’ve been to! The staff is amazing!!! They treat you like your at a high end boutique. Helping you find anything including the last pair of size 10 shoes. I spent quite a bit of money but I got so much stuff!!! Cute jewelry, shirts, hair items and shoes, nice little cheap additions to my closet. I highly recommend this 2 level Forever 21.

Love the clothes, prices, music… the service was horrible! I walked up with no one else in line, five cashiers huddled together behind the counter chatting and laughing, and had to stand there for a few minutes before anyone noticed to come help. As the girl rang me up she was talking and yelling at her coworkers, threw my money up on the counter, tossed my purchase on the counter and walked away. As an afterthought she quickly glanced back and said «thank you». I mean, there’s more stuff I want from there so I’ll be back, but come on, practice a little common curtesy/​do your job.

I’ve been in here a few times to find cheap clothes for work. My last two visits,
I’ve left a little pissed in terms of the customer service I received.
The dressing room attendants are great (or should I say, when these girls are assigned that position?). The cashiers stand at the counter. That’s true enough. But sometimes I am waiting a minute or two, the only one in line, while they chat to each other or on the phone with someone who clearly is a friend. I have not been the first priority for cashier Maria the last two times she’s «helped» me.
First time, I had a return. She kept being interrupted by a co-​worker and chatting with her and barely managed to put the return on my card. Then she acted like I was too gross to hand the card to and put it on the counter. Didn’t even bother pushing it towards me, she made me reach across the counter. I work for an accounting firm so there was no reason for her to act that way.
The second experience I had with her during a purchase, she did the same thing. Barely said a word to me and didn’t hand my debit card back. Just slapped it down right in front of her and proceeded to talk to her co worker. No thank you have a great day or anything.
More like Forever 2 since that’s the scope of her customer service. Don’t think I’ll go back to that location again.
I’ve worked in two jewelry stores, an accounting firm, and now for the city. I was upheld to certain standards of service that are EASY to follow. I know these girls are probably in their teens or early twenties, but so am I. It’s not that hard to make someone feel like a decent human being instead of cattle being herded through. I help pay your damn salary so get over yourself.

The downtown location of this forever 21 is my favorite. I see a little bit of every age group shopping here as there is so much selection and so many different styles to fit from. The prices are amazing. I can spend 100 here and have a ridiculous amount of clothes compared to other places where $ 100 will buy you one shirt haha.
Definitely one of my favorite stores!

Had a bad experience here recently.
I was looking in the men’s dept. downstairs on a slow, snowy night and no one helped me… Of course once I started looking thru the basic t-​shirts to find an appropriate size (because stores have variations on what is considered a Medium) a sales associate came out of nowhere. Of course at first I was delighted to have assistance but come to find out she came over because I was sifting thru the tee to find a size to try out. She muffed when I *gasp* had to look thru the various stacks and thereby messing up the perfectly arranged tees. Not only was the sales associate unprofessional but she literally threw herself in front of me and grabbed stacks of t-​shirts I was browsing.
Therefore I asked what was wrong and informed her that I’m trying to look for a size that might fit because stores vary in what is considered a medium. Then she continued to pull tees that I was looking at and started re-​folding them right in front of me in an angry manner.
By now of course, I was sort of pissed off so I told her why she acted so unprofessionally. She muffed and said she’s «in charge of this entire side of the store». Therefore I responded «Isn’t this your job? To fold clothes, and politely help customers like me?» Then she threw the stack of re-​folded tees back on the shelf and I told her thanks for helping me and she bolted off really mad. Keep in mind this was a snowy evening and the store was basically dead…
I’m still confused on whether I should head back or not… I’m not 21 per se but I do like cheap tees that I can wear around the house and on weekends and such.

The girls that work here are sassy and stupid. I like the clothes, but it needs new employees

This is my favorite Forever 21 quite possibly ever. Its enormous and because I live nearby I can come here at some odd hours when there are very few people and it feels like the store is just open for me. This flagship store is well organized in comparison to the standard mall Forever 21’s.
You come to Forever 21 for low-​cost, low-​quality, and trendy clothes. You don’t come for high quality clothes and classics that will last you 20 years or more. For some trendy pieces to add to your closet for a few seasons, this is the place for you.
In terms of the sheer amount of product and selection, there is simply no need to get overwhelmed. If you accept the fact that you won’t see every single option available, then you will be able to enjoy your shopping experience.
Much of Forever 21’s success lies in its ability to move product and the rate at which new products come into the store. Rather than being anxious about this, embrace it and have fun with a few friends!

Hmm. While I will be the first to admit that I do not appear to be under 21, logic would direct one to think that if someone slightly over this age that typically has very little expendable income wanders into a retail store, you might want to see what they are looking for. Not quite the case with this establishment.
I wandered from the bottom to the top, and back to the bottom, trying to locate an outfit I saw on a mannequin. In my wanderings I slowly started accumulating products, and yet no one on staff bothered to ask me anything about anything. Interesting.
I finally did locate the outfit, one whole floor away from the mannequin it was placed on?!?
While I understand this is not the highest quality materials, you might entice someone to spend more if their experience was of higher quality.

Dear Forever 21,
Please start IDing your customers as they come in the door. If you’re past the age 21, you aren’t allowed in. This will keep me from spending my beloved beer money on cheaply made, fall-​apart-​in-​your-​hands clothes, and it will save the clothes for underage kids, who can’t buy booze. Plus, I think it fits well with your branding.
Thanks for the dance,
Shewolf
P. S. I love my new shoes.

I love this store.
The two levels give you plenty of clothing options to choose from. They have a men’s section which I have not noticed at many other F21 stores. The staff is available and friendly. Plenty of space in the dressing room (i find this one better than the Cherry Creek dressing room). Probably a good idea not to be in a hurry because there are so many options to choose from.
I live my life in their 10 $ jeans, waa hoo! :)
In the Denver metro area, this is the F21 to visit!

Thumbs up for the renovated store! Reminscent of F21’s I’ve visited in San Fran and Houston (of all places), it can be pretty overwhelming to navigate if you don’t have a strategy. They’ve sectioned off the main parts of the store by theme, although if you tried to beat it out of me I couldn’t tell you what they are — other than the area behind the registers on the ground floor is froo-​froo and feminine and the area behind the shoes and jewelry seems to be sequins, faux leather, and 80’s themed going-​out wear. Hello, when did shoulder pads come back and where was I?
Note: Don’t pass up the handbags here. I have, what some might call, a handbag addiction and it’s usually with great restraint that I don’t buy one each time I visit. They actually hold up fairly well over time and the most expensive I’ve splurged on here was $ 35. Sometimes it’s the little things, right?
Note 2: Do your best to avoid the underground parking garage. The only reason the Cherry Creek F21 appeals to me is that I don’t have to pay $ 4/​hour to park. Yuck! Hopefully you’ll get lucky with metered parking.

This new location is outstanding. Two stories, bright, clean, not crowded, lots of sizes, great selection, a men’s department, and friendly staffers. All topped off by earrings for $ 4. What’s not to love?

I’m not going to lie, half of my wardrobe is probs F21. Awesome for basics like leggings and tanks and super trendy pieces that you know you aren’t going to wear a lot. I have a weakness for super cute and cheap costume jewelry, and this is where I get my fix.
I thought the renovation of this F21 into a flagship store would be the absolute best thing ever, but honestly? I think I like the old store better. Besides the sheer overwhelming size of the new store, they rearrange their clothing every freaking night. Which wouldn’t be a big deal, except the employees are essentially useless when you ask for help finding something specific.
If you see something you like, buy it. Don’t come back tomorrow, because NO ONE will be able to find what you’re looking for, or have any clue what you’re talking about, or even have a vague idea of where it may be.

I have a slight obession with Forever 21.
okay, maybe it’s not so slight.
I find myself coming to this store multiple times a month and spending wayyyyy more than intended!
Why you ask?
–Cheap clothes. two small words. one HUGE meaning!
i’m a sucker for trendy, cute and CHEAP clothes.
–jewelry galore.
despite the mounds of jewelry I have at home, I can’t stop in without getting a cocktail ring, earrings, or necklace of some sort.
–best sunglasses ever.
everything is under $ 7, and styles range from Ray Ban look-​a-​likes to Jackie O types.
on the other hand…
–be prepared to dig.
the best clothes are hidden between the millions of things they attempt to hang, or stack.
–quality.
not always the best.
but you get what you pay for.
overall, I LOVE this store and will be spending hundreds more soon.
:)

This Forever 21 has a mix of clientele. First, there’s the high school students who are either ditchng school to come shop or are looking for something cute and cheap to spend their allowance on. There’s the college students from the Auraria campus who are looking for something to wear to the club. There’s the professional women in their suits and blouses, looking for a way to stretch their meager salaries. There’s the «older crowd» who is trying to shop for their daughters or grand daughters, and probably feel a bit out of place. Lastly, there’s the boyfriends of the shoppers who are dragged around while their girlfriends spend hours looking at every single thing in the store, and they slouch around, acting as if they are too goo to be in a women’s store.
Usually, all of the shoppers fit into one of those catagories, and since it’s a downtown store, I think it’s the most eclectic Forever 21 crowd I’ve seen in awhile.
This store has a good selection of clothing, and is more organized than say, the Cherry Creek Forever 21.
The employees are nice, but not overly nice. Peraps their heads are pounding from that annoying techno beat pulsating around the store ²⁴⁄₇.
My advice is to only go here for cheap basic items like tshirts and camisoles. They easily complete an outfit and are the only things worth the price ($ 4.80 tshirts and $ 2.80-$ 3.80 tank tops. Oh yeah!).
At times, I am embarrassed walking into this store, but I get over it. I’m glad downtown Denver has a Forever 21 for my cheap tastes.