Fish Window Cleaning

On my first scheduled window cleaning date, the guys didn’t show up. I gave them another chance, though I had to wait a month for another opening. When the team arrived, they were nice, but in a rush — and it showed. They missed 4 windows out of 15 on the outside, and spots and streaks remained on the ones they did clean. When I called to request that they come back to finish the job, I waited for 10 days for a return call (after leaving repeated messages), and then was told that according to the team’s notes, every piece of glass had been touched. End of story. This is not acceptable, and I will not be using Fish again.

The estimate was very high for cleaning the gutters. They two men who came were nice but not thorough. I was told the men would be working for two hours. They were done in just over 35 minutes. They did not put back the furniture and left a lot of debris on the ground. They were to flush the gutters and did not even have a hose. I feel fleeced. I will never use them again.

Very expensive for the quality of service. Initially the company was very easy to deal with and easy to schedule my appointment. The tech showed up on time and was cognizant of taking off their shoes so as not to track dirt into the house. The end product was marginal. There were still dirty spots on the windows and streaks. Given the price (over $ 250 + Groupon) I expected the windows to be free of spots and streaks. If the price was cheaper I probably could have let it go but I expected better service at that price. I pointed the issues out to the tech who ignored it and took off. I then informed management of the issue who completely blew me off. I’ll be trying a different company going forward.

I also found these guys from their Groupon. The team came by today to clean all the windows, and wow does it make a difference. Very professional cleaning crew (two guys working 3 hours to do all the windows inside and out!), and they did a great job. I’m very happy with the service we got. Thumbs up.

Nice people to detail with but not impressed with service. The person estimating the job was difficult to communicate with. The work order was confusing and had to be redown. The window cleaner cleaned the windows well but did not re-​assemble the windows correctly. In the time it took to get an estimate and re-​re-​assemble our windows, we could have done the job ourselves. Not a time-​saver. Nice people though.

Bought a groupon ticket for Gutter cleaning. Everything was professional throughout the experience and they even cleaned my garage gutters which wasn’t part of the quote. A perfect experience.