First Class Financial Services

There is no way I can fully express my appreciation for everything Mike Delzer did for me during the home buying process.
He is extremely thorough and explains things so fully and so clearly and then he asks for questions because he cares that you understand. I never felt like he was fed up with explaining things or talking to me on the weekends or holidays. Mike does not work the standard M-​F, 9 – 5; he is available when you need him. He is super fast at getting back to emails or calls.
I absolutely felt that Mike wanted what was best for me; I never felt that he saw dollar signs when he was dealing with me; I felt he sincerely cared. It took me about ten months to find a place and have my offer accepted and for everything to work out. Mike was there for me through the whole thing; he helped me keep perspective and a positive attitude. He very clearly knows what he’s doing and tries to use his knowledge and expertise to make his customers’ experience as easy and pleasant as possible.
I could go on and on and on and tell you about the banker I met with before Mike, who withheld very important information, information that Mike was very upfront about. I could tell you that our first conversation was on a Friday after 6 p.m. Or that even after he’s already made whatever money off me he’s going to, he is still looking out for me.
The bottom line is I will never use another mortgage broker and I will recommend Michael to everyone I meet, whether or not they’re in the market! Mike Delzer is so amazing that I wish there was a Mike Delzer in every field!

My husband and I were searching for mortgage brokers for our first time home buying experience, and were debating between Mike and another broker we found on Unilocal.When I called the other broker, he barely gave us any insight about the process, and offered to give me an «estimate» having barely collected any details about us… This may seem convenient to some people, but to us it was a red flag he didn’t want to meet us first and receive details… When I called Mike, he indulged us as random callers that found him in the internet, listened to our scenario, and told us up front he was going to be asking for lots of items and details in the beginning to make the whole process smooth if we decided to go his way. Bingo, I was looking for a detailed oriented, knowledgeable, demanding, OCD and responsive broker I could trust, not a «buddy.» Mike was just that, though friendly, he got down to business, communicated all the time, expressed urgency in documents we needed to provide and was always on top of it. He paid so much attention to us, we wondered how he was dealing with all of his other clients. Our realtor who has been in the business for 17 years, also said he was one of the best she had ever worked with.

Mike Delzer is the best lender I have ever worked with since 1996. He does an outstanding job of putting the clients needs first and foremost and always delivers above and beyond what is expected. Deadlines are no problem for Mr. Delzer. He meets the deadlines with time to spare. I highly recommend Mike Delzer for all of your mortgage needs.

Mike and his team were fantastic! Buying a home can be a seriously stressful experience, but they made it really easy. Would highly recommend their services.

I have had the privilege and pleasure of working with Chris Starks and Michael Delzer at First Class Financial Services for the past several years. They are extremely knowledgeable, responsive, and provide unparalleled customer service. Their entire team is top-​notch! When I recommend First Class Financial to my clients, I trust that they’ll provide a consistently positive experience and that they’ll be there for my clients every step of the way. I would highly recommend First Class Financial for anyone looking to purchase real estate or refinance their home. They are THE BEST!!!

Mike and Chris are great communicators and provide a level of personal service and guidance that you don’t normally see in the mortgage business. I worked with Chris on mortages for multiple primary residences as well as for investment properties and felt that I had a partner in the process as opposed to a broker. I can’t say enough for how much education and empowerment I received as part of working with them. One downside, you won’t want to work with anyone else afterwards. My wife and I have since moved to Austin, TX and aren’t able to work with FCFS anymore — and no one else measures up! :):):)

This is the second experience I have had with Michael at FCFS — 4 years ago I used them to get my mortgage set up and it was a simple (as much as is possible) pain-​free process. Today I closed on my refinancing that Michael helped me with… and it could not have been easier. Start to finish has taken just over a month, which is great especially considering this all took place over Thanksgiving and closed a week before Christmas. I live in Colorado Springs, and Michael was able to conduct the entire process over email. I didn’t even have to drive to Denver for the closing! Add in the fact that he really has that personal touch, communicated everything clearly, and answers every question in a timely manner.
If you are interested in buying a house, or want to look into refinancing, you need to contact Michael — he has saved me so much time and money and all right around the holidays when I need it the most!

Mike and the team at First Class Financial Services take the fear and confusion out of the home buying process. We were first time home buyers and had many questions and were a little worried about qualifying for our home loan. Mike answered all of our questions and if we needed a very thorough answer, we got it.
He helped us understand our payments and decide on a good price point for shopping.
He was available at all kinds of odd hours to answer questions and get us things we needed for the numerous offers we wrote. (Buying a house is tough!) Our paperwork was finished right on time for our contract to close. They communicate with you very well and treat you well no matter your price point.
We now have a wonderful house to call our own.
Mike and the team at First Class Financial Services are the people you want on your team! Follow their instructions and they will get you into a new home!

How often do people tell you they loved working with their mortgage broker? When we asked around, almost everybody we know either actively disliked who they worked with or were completely meh about them. Not Michael. He’s amazing – totally detailed, held our hands throughout the process, highly communicative about everything, kept us up-​to-​date and completely prepared for the next step and explained everything thoroughly. Plus, he’s just a super nice guy to work with. So yes, we loved our mortgage broker and would recommend him to everyone.

Michael from First Class Financial refinanced our home this past year. His customer service is beyond amazing. I would trust him with my life and not think twice about it.

Chris and Michael are GREAT! Their communication is detailed and they assist you in fully understanding the mortgage process. They are experts in all aspects of the mortgage industry and helped me understand the process MUCH better than I ever had. I went into my closing very confident and sure of my buying decision. Their customer service before, during, and after was amazing! I even got a turkey for Thanksgiving!