First Class Carpet & Upholstery Cleaning

Great service, Casey got right back to me, prompt, reasonable price, and furniture looks soooo much better.
Very happy.

I talked to Casey on the phone after some piano movers got grease on my new carpet. His schedule was booked for a few days, but he suggested some things that I could try to get it out, which worked. Will definitely try them in the future! Thanks, Casey!!!

Chills ran down my spine when I noticed a stain on my and my fiancés brand new rug!!! She was on her way back from South America and my one job while she was away consisted of protecting our newest big purchase together (rug). I called these guys up and they came over the very next day. Steve was a great guy and very helpful and his friendly banter put my nerves at ease. The stain was gone within 10 minuets and our little home was at peace once again. Thanks Steve:)

I called Casey at First Class Carpet & Upholstery Cleaning to get my enormous sectional couch cleaned after it had been stored for quite some time. I booked for the next week and the day of the cleaning he actually called to say he would be coming earlier than our scheduled time if possible. I had no problem with that since all it would mean is that I could move on with my day. Casey also mentioned that he was going to charge me slightly less than the original quote. Bonus!
Casey did a fantastic job cleaning my couch. He was quick, efficient, friendly, very professional and he cleaned ever single fiber on that thing! My couch looks and feels much better! I will certainly call again for any upholstery or carpet needs. Highly recommended, and worth the wait.

Casey did a fabulous job, 30% below Coit, dried quickly, he moved all furniture, punctual, friendly and kind, most professional. Have tried all the big names, he blew them all away. Can’t recommend him highly enough.

We had a sick cat that had an accident on my new carpet. Freaking out about chance of cat urine smell in my house I wanted to find the BEST I could get. Didn’t care what the cost!
Called a few places and just didn’t seem confident enough in their expertise. I’ve heard that some of the larger companies, you know the ones with the fancy jingles on tv, hire anybody off the streets and gives them a truck with mass-​produced «cheap» equipment and calling them a pro.
Not taking the risk with that one, especially at those rates!
I finally called the people that I trust most «Carpet Exchange» to give me their recommendation. The district manager couldn’t say enough about these guys.
They’re the ONLY cleaners they’ll use. Since Carpet Exchange holds our warranty, where if any stain, etc. can’t be removed they replace it for free, I figured they’ll make sure I get the best to avoid a replacement.
When talking to the owner Casey, I had immediate confidence in their services. He was extremely friendly and helpful, even giving me tips on how to help my cats avoid any more accidents in the same spot. They’re obviously pretty busy as he couldn’t come out for a few days. That right there tells me that they’re in demand, unlike the other companies I called who said they could be out in 2 hrs.
The day of cleaning… VERY punctual! Even showed up 10 mins early!
Walked the with me to discuss problem areas and or concerns, measured the house and gave me a BETTER price then originally quoted from Casey, which he did mention they would rather quote on the higher side then to shock me later, another flaw that the «Big Boys» tend to do.
Granted they are not the cheapest, but I’m s strong believer in You Get What You Pay For!
We figured while they’re here, why not get our basement and stairs cleaned as well. And I’m happy we did! My house is so clean and fresh smelling. The carpets look fabulous and stains that I didn’t think could come out in the basement are gone!
They also guarantee their work so if you noticed something returns or are unhappy with it, they will make it right.
Another thing I LOVED about them… NO PRESSURE SALES! Not one! There is nothing worse then hiring a company for a one thing and being pressured into another. I won’t use companies that do this no matter how great a job they did.
We no longer need to search for a cleaner again! We will use them every year for our annual «warranty» cleaning and will pass the name on to all family and friends.
GREAT JOB FIRST CLASS!!!