Exteriors Elite Inc

Please be warned of this «business» before you get sucked in! I had the wool pulled over my eyes by the president, James Causey, who promised me our roof had enough hail damage for our insurance to pay for a new roof! He also said he would do all the leg work w/​our insurance too! After much time spent by me w/​our insurance & their estimator, it came to be that we hardly got any money due to a crappy insurance coverage & a high deductible. Once James found out that we only got $ 500 from our insurance, he said he’d still replace our roof if we paid an extra $ 500 b/​c they only work w/​deductibles up to $ 1,000 and ours was $ 2,000. I could tell at this point, James had become hesitant to do anything since he realized he wouldn’t be making a cent from our roof. We paid James the $ 1,000 on ⁹⁄₁₀ and haven’t seen him since except for one phone call full of excuses.
Needless to say, do not do any work with James Causey or his partner Mario Albert Vasquez. We aren’t getting a roof but I’ll be damned if they think I’m not going to come after them to get my money back for the zero work they did. If you google Mario’s name, several news articles come up from this summer warning of their roofing scam. If only I had done my homework. If’s funny b/​c it came to the point where whenever I tried to contact James, he could never be reached; yet he would just randomly appear at our door with no warning. Very unprofessional on his part. If you try calling their office number, it goes directly to a message system at any time during the day & you can’t even leave a message! Also he is full of excuses. Yes, his fiancée did just have a baby but that was her not him. I can understand a day or two taken off but he used that baby excuse for about three weeks. If you can’t handle running a business b/​c of your fiancée having a baby, then you shouldn’t be running a business. I should also mention we were first approached by James and Mario back in the middle of July and it’s now October. Nothing should take this long.
Let’s just say James is a talker. He will say everything you want to hear regardless if it is true or not. I can’t count the times he told us that we’d get a roof w/​o having to pay a cent, trust him. The old saying is true, if it sounds too good to be true, it usually is. Please take my warning as advice and do not get sucked in. Who knows how long I will have to fight before I get my money back but one thing is for sure, I will get my money back.
Also I’m not sure if this Colfax address is still their existing office address or the address on Hampden which is the one on James’ card. Either way, still stear clear of this place!
Another tidbit — because this process has taken so long b/​c of James, we are now being dropped by our homeowners insurance company. They wanted evidence of work done by Sept. 20 which James knew but still nothing. Thanks for making us deal w/​that too. Man, if only I could turn back time & never given James the time of day.