Diane Sorensen

We were supposed to work with a realtor we’d met at an open house, but she was pessimistic about our search criteria and flaky, so we dumped her and started digging through Unilocal.I contacted about 5 realtors through their websites and within an hour Diane called me, and she took us out looking at houses the next afternoon. Our entire experience with Diane was like that: amazingly fast, knowledgable, personalized service that really made us feel like we were her only clients.
Our search ended up taking a little over four months; we were worried that we were being too picky, or dragging it out, but Diane was always right there with us, pointing out flaws she saw in houses or telling us this was too big a decision to take lightly, really making it clear that she was on our side through the whole process.
We did try to buy I think four houses before we finally got The One – and each time we offered and negotiated on a place, Diane was always totally on the ball businesswise as well as, again, really making it clear that she was on our side, trying to get us into the best home for our family.
I know we weren’t Diane’s only clients – we went looking with her realtor husband Rick a few times when she couldn’t make it – but the service and attention and care she gave us really made it feel like we were. Her experience and expertise in the Denver area are invaluable as well; for every situation we ran into where we’d need something with a house looked into, repaired, or inspected, Diane knew someone reliable and trustworthy. This whole process could have been a nightmare with someone less dedicated or knowledgable but Diane was so responsive, helpful, open to our suggestions, and reassuring that despite the stress of our deadlines – the end of a lease and a baby on the way – we managed to navigate an increasingly hot market and ended up with exactly the house situation we wanted.
I have tried many times to express to Diane our deep deep gratitude and appreciation for her work process and help and guidance, but every time she just says, «Oh, it’s always fun to look at houses,» and I think that really is the key here: Diane enjoys her job, which is what makes her so very very good at it.

Around the end of August Sir Nicholas and I found out that our family would be getting an addition to it and so, we soon realized that while we love our Cap Hill condo it really isn’t spacious enough for a small person to join us in living there. Thus began the hunt for a house to call our own.
Truthfully I found Diane Sorenson by sheer luck — she just happened to be representing a company (Kentwood) that was representing a house that I sent in an electronic inquiry for. After I sent in the inquiry she called us within an hour and had arranged not only to show us the house in question, but also about half a dozen other homes I had found that we liked. And that was how our relationship with Diane began and I have to say I feel very lucky that we simply stumbled upon her for numerous reasons.
First of all Diane is amazingly professional. I’m sure that Nick and I were by no means the only people she was working with, but she definitely made us feel that way. Every time we reached out to her or she promised us something she got back to us within 24 hours, usually much faster than that. We could send her a list of 10 houses to look at on a Wednesday afternoon and she’d have us out looking at them all on Thursday afternoon, or Friday if Thursday didn’t work with our schedules. She would show us homes any day of the week even if we had to go on the weekends or in the evenings. Her schedule was supremely flexible and that was fantastic.
She arrived to every single showing fully prepared with fact sheets on each home, complete with important-​to-​us sections highlighted, a map with all the homes pinpointed on it, clipboards, pens, flashlights, anything that you could think you might need to see a home and remember your thoughts on it.
Once we started finding homes we were seriously considering she would pull comps on homes that were similar and had sold in the past 6 months so we could get an idea of if the house was over, under or fairly priced. If we asked she’d offer her advice on best offer, potential comps, and many more things. And she’d get us all this information within 24 hours of us asking for it.
Once we found a home we liked she had an incredible network of contacts — everyone from home inspectors to a man who ended up replacing the furnace in the home we actually purchased. And they have all been just as professional and helpful as Diane.
That’s really just the surface of the great points of having Diane as our realtor. She also had a ton of small qualities that made us love her — everything from waiving the seller contract fee that the state of Colorado includes (which is about $ 200 I believe) to rejecting a selling agent bonus and preferring to have that money go towards our closing costs or offering to send houses to our friends who were having bad luck with finding a place they liked and weren’t able to use her as a realtor for various reasons. She also literally showed us dozens and dozens of homes and was just as excited and prepared as the first time out, never making us feel rushed or that she was tired of looking at spots, and making us feel as though she truly wanted us to find a house that wasn’t just a dwelling, but was in fact a home. There aren’t enough good things I can say about Diane, but if you are in the market to buy or sell your home I would highly recommend giving Diane a call and seeing if she can help you out.

Diane is hands down the best realtor I’ve ever worked with! Ladyhawk and I just closed on a new house and this experience was like night and day from when I bought my condo. When I bought my condo I used a realtor that was also a co-​worker at my job at the time. He was slow, green, and frankly completely unhelpful and I now know what I missed out on. Diane is the opposite of all those things.
We happened to work with Diane by chance as she responded to an online query we made about a home. She showed us the place as well as a few others we selected and right out of the gate I loved the way she worked. She does a ton of research for you prior to viewing a home and provides it all at each location so you can take notes, schedules showings very promptly and works with the sellers to get you in to see a place when you want. She always answers emails right away so things can keep moving.
Not only did she provide a fantastic experience when looking at homes, but she wasn’t at all pushy! She let us know we could sign a contract with her, but never once pressured us into anything. Her patience with us and the amount of homes we looked at was awesome. She worked with us through a few offer/​negotiation rounds that fell through and never showed any frustration that we’d end up back near square one. In fact, she was an advocate of holding out for just the perfect place, which we eventually found. Once we went under contract, she was beyond helpful working with the seller, title and lender. She played point while we were on vacation and things landed right on time even though we were out of town and there were paperwork hiccups.
She also has a great referral network of home repair, construction, and inspection folks that were very professional and easy to work with! If we ever move again (hopefully not for a long time) I’ll go directly back to her again without hesitation.
Diane rules.