City Kitty Sitter

My husband and I used City Kitty Sitter’s services over the holidays in December 2015. I was really reluctant and sad to leave our cat at home, but Stephanie put me at ease from the moment I met her! She was great with the promised updates and even sent us an extra picture on Christmas day.
We are already signed up for another set of visits. Thank you to Ruth, Stephanie and the rest of the team for making the experience so easy and stress-​free!

Favio did a wonderful job cat-​sitting while I visited home for the holidays. He always responded to me quickly and kept me updated. It was great to have my pet in good hands while I was away. When I returned, my cat was happy, healthy, and well-​cared for and my place looked just as I left it! Thanks, Favio!

Ruth was great! Came for a consult & met my kids. Felt very comfortable leaving them in capable, knowledgeable, caring hands. Especially my little boy who has had urinary issues in the past. She sent email updates with pics & was very diligent about doing so especially over Thanksgiving week, which was a very busy week for them. She even won over my little girl cat who can be somewhat shy. Great overall experience & will be using them again!

I recently had my first experience with City Kitty Sitter, and they did a fantastic job. I was out of town for a week, and my little guy was well cared for. The online scheduling system was easy to navigate after viewing the tutorial. I would definitely use them again.

I have used this service for several years, now– including dog, geriatric cat, and chicken care with each visit– and this team’s service has been flawless every time. I absolutely trust them with my critters and our unique household, and it’s great to have this kind of peace of mind when leaving the menagerie for travel.
Thank you for taking such good care of our beloved pets, Ruth! The boys and I appreciate you!

Our pets are our children, a huge part of our family. Last month I had to go out of town for a couple days and couldn’t bring my baby dog. Raco would not fair well in a kennel. I was running out of time and needed to come up with a solution. He does not get along with other dogs and has a sensitive tummy to food and stress and I am not really a fan of people staying in my home, trust issues. That week I found out the City Kitty Sitter also watches four legged barking children. Ruth has a true love for all furry critters and she knows how to take care of them whether they are low or high maintenance. She has a true gift with animals and chooses her staff with the same guidelines. I hired City Kitty Sitter because my friends have told me great things. Ruth and Favio came over before I left to meet Raco to make sure he was comfortable with them. Raco is very picky about who he likes and it takes him awhile to warm up, if he ever does. He fell in love with Ruth and Favio right off the bat! I knew City Kitty Sitter was the right choice to watch my baby. When I got home from my trip, Raco was relaxed, happy, and my place was exactly how I left it. Thank you for City Kitty Sitter for being someone I can trust with my family and home!

Giving Ruth and her team another 5 stars. We’ve added to our family since we started having Ruth and her team take care of our kids the last couple of years. We’ve added a Russian Tortoise, and 3 chickens. She’s been fantastic with everyone! Love that she will message updates while we are gone, and leaves us a note with additional business cards upon our return. Thank you Ruth and your team for taking good care of our kids!

Ruth and her team at City Kitty are the best. We have used them multiple times and have never had any problems. Our fur family of 3 always seem well taken care of regardless of if was a short weekend trip or a long voyage. We have used in home cat sitters in several cities and I have to say that Ruth and her team is the best we have ever used.
They are nothing but professional and clearly animal lovers. It is also nice to know that Ruth is a certified Vet Tech. We had a cat with health problems who sadly past away late last year, but we never felt guilty about leaving home since we knew trained professionals were looking after his needs. Absolutely love Ruth and the City Kitty Team.

Ruth did a great job taking care of my cat while I was away for 10 days. When I came home my cat had plenty of food and water, and a clean litter box. She also got the mail and sent me updates. I liked the idea of leaving my cat at home instead of in a strange place, and I am glad I chose City Kitty Sitter to come check on him!

I am giving 2 stars as an average. If I had to rate my most recent experience, it would be 1 star.
The first time I used City Kitty Sitter, I thought it was great. Ruth gave me updates and even left a cute Halloween bag of candy. I was impressed. Since then, I have been much less impressed.
My most recent experience was very disappointing. I signed up for services online. When doing so, I was able to select the times I wanted someone to come to take care of my cat and I received a confirmation email that it was approved. I asked for someone to come Friday evening, Saturday mid-​afternoon, and Sunday between 10am-​12pm since I was returning home Sunday evening. I arrived home around 6pm on Sunday to an open ziploc bag of poop and pee scooped from the litter box in my living room (thus, my apartment smelled like poo). My cat had only been fed one time, so I’m assuming someone had only been there one out of three times. I know this because I specifically asked for her to get ²⁄₃ of wet food (in fridge) on Friday, ²⁄₃ of an unopened can on Saturday, and ¹⁄₃ on Sunday. The unopened can was still on the counter, so she had only had ²⁄₃ of a can of food in the whole time I was away. I was pretty pissed about that. I also noticed my bedroom closet doors were open, when I purposely closed them when I left. Just thought that was weird. I immediately called the City Kitty number and left a message and also emailed Ruth. Within 15 minutes, Lisa (?) was walking in my front door. When I questioned why someone wasn’t there hours earlier, she said she had truck trouble. I told her that I would like a refund for Sunday since no one fed or gave my cat water (she arrived after I was already home and did it myself). She said she would tell Ruth. I inquired, «Was anyone in my bedroom closet? I noticed the doors were open and just thought that was weird». She got defensive and said no, then left.
About an hour later, I received a call from Ruth. Instead of asking my side of the story, she began with, «I just talked to Lisa and she said you accused her of stealing clothes from your closet. I think you need to find a new kitty sitter, etc.». Whoa! Great business owner sense. :/​I quickly told her that I said NOTHING about stealing or about clothes. I just inquired because I thought it was strange. That’s all. My bigger concern was about my cat not being fed as asked and about being charged for a service I didn’t receive. Long story short, she said she would mail my key back and a refund for Sunday.
A few days ago, I received my key via certified mail, but no refund. I’m pretty disappointed. My pets have always been family to me and are my kids. When I have to be gone, I trust people to take good care of them. It’s frustrating when that doesn’t happen and it’s also frustrating that a business owner wouldn’t do the right thing… admit her team member didn’t complete a service and refund my money.

We’ve used their services for dog walking and feeding and will continue to do so! Ruth and Favio are wonderful with the pets, and they make it so easy to schedule and set up services. I feel stress free knowing my babies are well taken care of while I’m gone. If that wasn’t enough, they took the time to rescue a baby bird that was discovered on a dog walk during our last service. Great service and great hearts!

Ruth and her crew at City Kitty Sitter are consummate professionals and able to take care of all kinds of pets. Ruth has given loving care to my cats and aquatic turtle for several years now. She is the most reliable pet/​house sitter I have ever encountered. We’ve had a couple of surprises/​emergencies and she handled them the way I would have. When I’m away for long periods, she keeps me informed about how things are going because I go through withdrawal when I don’t get to see my loves every day. On the other hand, my pets are calm and happy when I return.

Ruth is great and very responsive. She does well with our difficult kitty! Will continue to use her sitting services going forward. You won’t be sorry!

Ruth did a great job watching our three cats over the 4^th. They were happy and healthy when we returned home. We will be using Ruth again!

Ruth is a wonderful pet sitter! She visits my incredibly needy and social cats whenever we are out of town, and they are always happy and healthy when we return. I appreciate that she not only feeds them and cleans up the litter box, but really seems to spend time with them and cuddle them. She clearly has a love for pets, and I love that she is a vet tech so could handle any emergency if it ever arose. I definitely feel comfortable knowing she’s taking care of my boys whenever we are away.

Ruth is the best, very responsive when we call and always professional. Our cat is afraid of his own shadow, but very affectionate with those he’s familiar with. Ruth has him wrapped around her finger, he hardly notices we’ve been gone. Wouldn’t even consider using anyone else.

Ruth took care of our five cats when we were out of town and we will definitely be calling her again! Everything was great when we returned home, she’s extremely nice and I like that she has veterinary experience. Very highly recommended!

Ruth dog sits my American bulldog every time we leave town. She makes sure that our house stays in order, and more importantly my pup stays happy. Although he ways a ton and could stand to miss a meal or three, he seems not to get depressed and loose his appetite when Ruth stays with him. I will always recommend her to anyone, and continue to use her whenever we leave town. City Kitty Sitter for life!

Ruth checked on my cats as scheduled, and she left a note for me on what she saw when she visited. My cats were healthy and happy when I returned.

City Kitty Sitter is a great service! I’ve used it twice, and can leave home knowing my cat will be just fine. My cat needs to be given a pill once a day, which is too much to ask of my neighbors. I’m confident the Ruth can take care of that, keep her water fresh and food full (even setting the automatic feeder for her morning feeding), box cleaned, and even get my mail while I’m out. I also love knowing Ruth will take some extra time to play with my cat, and even texts me pictures to let me know she’s doing great! Thanks Ruth!