Chili’s Grill & Bar

Unlike some of the others reviewing, I have always gotten relatively decent food here, never as good as Sam’s No. 3, but on Dec 24^th Sam’s was closed. I waited about half an hour for a burger and a side salad. They could have brought out the salad earlier. The waiters here have always seemed new, not too knowledgeable, and a bit unprofessional. And what’s this obsessive compulsive business of wrapping the straw in the napkin with the silverware, then they feel compelled to tell everyone where the straw is every time? No other restaurant on Earth does that, and it’s annoying. The only way I’ll eat here again is if they give away more free points and I can get a free meal sometime.

I work in the University Bldg across the street and have ordered from here olenty of times in the past year. Food is always great! However the past month, the service has been terrible. We pick up our ToGo orders at the bar and the bartender usually takes about 7 minutes before acknowledging us. Today Jamie didn’t even do that. A male who was washing cups behind the bar finally ask me if I had been helped. I said no, he apologized and said he thought Jamie had helped me. He then turned to Jamie and told her the same thing and she said no I didn’t I cant focus right now as she walked away with a beer to deliver. They clearly saw me standing there at the bar where they cut fruit and someone off the clock walked up to start cutting fruit to help out, and then Jamie proceeded to walk back in front of me and the fruit without saying excuse me or anything. Even if she were busy, she could’ve acknowledged me and said shed be with me soon.

Popped in on a Fri at 6 before the basketball game. Sat at the bar. Got a beer and a menu right away. Got my order in 2 minutes later. Service was timely and professional. Would have given 5 stars, but they didn’t ask how I wanted my burger, and it was served medium, I don’t like any pink. I’ll be back.

I have been to other Chili’s locations, so I am not new to their food and I’ve had great experiences/​food at other chili’s. However, I am new to this location. I Strongly recommend avoiding this location with every fiber of my being after spending the entire weekend with the worst case of food poisoning I’ve ever had. The worst! I’ve spent my entire weekend in a horribly abusive relationship with my toilet and I’m going to be fearful of eating out for awhile now.
There are other reviewers here who have also experienced food poisoning. I’m so wishing I’d read them.
I had onion rings, fries, and southwestern egg rolls.
Thanks chili’s!

Once again, against my better judgment, a friend of mine and I needed lunch today. Everywhere was so busy so we saw that Chili’s wasn’t too packed. We got in and seated immediately. However, that’s where the good review ends. Our server, some tall lanky kid, made us wait at least 10 minutes for water and to take our order. It was simple. Soup and an appetizer. Two bowls of soup and ONE appetizer took nearly 40 minutes to be served. He dropped off our food and we never saw him again. Thank goodness they have those little touch screens on the table to make payment. I have to say that Chili’s, in general, has really gone downhill. That’s too bad because they used to be amazing! I should have just went to that really scary McDonald’s a bit further down the mall.

Why is there not a zero start posting available… this is why I don’t come to Chili’s always shitty food but free veterans dinner for my friend

Service wasn’t the best! The food took forever to come out and the waiter was rude. The food wasn’t good and my chicken had no flavor to it. I wish this location would step it up a little bit

Ordered delivery on Eat24. Truly awful food.
Sirloin had a large piece of gristle that was literally un-​chewable, big enough that I had to find a trash can to spit it out.
Seared shrimp were barely larger than a quarter.
Mashed potatoes tasted like they had an entire canister of salt poured in them.

I love their Presidente margaritas! They also have great happy hour specials :)

The staff at downtown Chilis was just awesome, knowing which menu items would be healthy for my son with celiaks disease. Thanks 16^th street!

What I really like about this place is that you can see all walks of life come through the doors. Business men are bellied up to the bar next to the down and out of Denver. But all are welcome here which is as it should be in the city.
I will always love the Presidente Margarita. It packs one heck of a punch and it’s not crazy expensive. They bring you a little glass but then you get the entire booze shaker to supplement your drink.
When it comes to food you get what you expect. There’s nothing special about this location but if you are a fan of the chain then you’ll be in a good spot. It’s all about the people who work and play here. They make it a good day!

When I go out to lunch I expect it to be a treat.
Not so much today.
Hostess was good.
Service by Shane? Sean? was very good
Food not so much.
There were four of us.
Two of us had chicken dishes we were disappointed in.
Avocado Bacon Chicken Sandwich for me — bun was so greasy I was afraid I would accidentally get it on my dress. Did not see any avocado. Bacon under done, and chicken had no flavor as if it was soaked in water and then warmed up. My coworker had a chicken quesadill salad, she was not a fan of the chicken at all. She thought it was under cooked.
It had been years since I went to Chili’s and I think it will be years again, if ever. Too many other options where I know the meal will not be meh.

I and my wife have visited this place a lot of time in the past few months. We simply love their 2 for 20 menu although we would like to have more additions to it. The place is clean and nice and the service is quick. Margarita Grilled Chicken is a must try here.

Althought I have patroned this Chilis quite abit in the past, I have never taken the time to review it.
I visited yesterday and the experience started horrible as we sat at the table. Their were pieces of salad on the table as we sat down. We waited a few minutes for our drink order to be taken, thats the normal. Fine. We ordered 2 salads which arrived in about 10 minutes. The chicken on my salad was spongy and the salad looked old. Our waitress, Skye, never visited the table after bringing the food. So our drinks sat empty the entire visit. She only brought the check, never offered dessert and was not very friendly at all.
I know its not a big deal, but our change should have been $ 15.62 and we we received $ 15.50. Being in the Hospitality industry, I have a certain level of service I expect and a certain level of toleration I will take for lack of service. Most likely will not visit for awhile when their are so many more options downtown!

I love Chili’s, and I have gone to various locations in the Denver Metro area. This is by far the worst one. Obviously they are situated on the 16^th Street Mall, so they get a lot of business people on their lunch hour. I have NEVER been in and out of that location in under an hour. I have also never had them NOT screw up my order. And I have been there countless times, so it was not an isolated bad day. The food is fine, just like any other Chili’s but the service is horrible.

Was looking for a place downtown to catch the playoff game, but every where was packed. Waiting for the wife to get off work, so 1 seat at the bar was just enough for me. Happy hour drinks are always a great deal. Even though they are smaller, still get good for your money. When the wife showed up, we ordered the trio for her. Shrimp, chicken and steak. We got rice as a side. The rice was plain, shrimp and chicken was good. The steak is why they lose the 1 star. It was cooked too fast. Burnt on the outside and rare on the inside. Should have been meadium well. Just bad steak. The manager offered to replace it, but we refused since we just wanted to get home after a long day. Great service, just learn how to cook steak correctly.

What can I say… My biggest complaint would be the terrible service from the bartender. We really felt like we were an inconvenience to him even though the bar area was very slow. We were greeted with an unpleasant attitude :(no one seemed to be on a good mood. While looking for a manager we saw what looked like a manager walk outside to see a puppy and what looked like a friend. Very unprofessional. The food was bland. Portions were small and again terrible service!
Enjoy your hard earned money elsewhere!

Not quite my style of restaurant? But, I was missing home, alone in the cold, and wanted a massive piece of dessert. No fuss for this girl tonight… So, I deemed Chili’s on 16^th Street Mall offered the perfect option!
I wanted to sit in a booth, far from the window, at 10pm at night, on a Wednesday, and no conventions in town. Despite the male host having a mini-​tanty, he granted my wish with a smile on his face! And an almost annoyingly perfect tact to accompany it.
So I sit down, tucked back by the kitchen in a nearly empty section, and even though I just sat at the last table in the server’s section (that was ready to be stocked so she could get cut), I found myself being greeted by the kindest girl ready to take care of me.
After making the server be my menu buddy, going through all options with a pro & con list, I said screw it and ordered two of their finest sides and one dessert. Because I lacked all concern to be decisive that night, needless to say, there was a minor error in my order… I was just glad they agreed not to trash it and fixed it immediately!
So, why 5 stars for a special seat and a tolerant kitchen? The server, Shelby. I told her I had a rough day and she literally tried everything within her means to put a smile on my face. Thank you for your true service, Shelby, and your kind note on my receipt! (Attached)

Patron Margarita… I lust you.
So, you know Chili’s has the 2 for 1 margaritas for their all day, everyday happy hour, right? Take my advice, don’t do it. I know…2 for 1… who doesn’t like to feel like they are getting something free? It’s not worth it, fellow tequila whore… it really isn’t.
With 2 for 1 margs, you’re still paying what…$ 5 or more for those mugs filled with sweet & sour & placebo alcohol? You end up ordering another round so you’re up to four and really feel like a cameraman is going to jump out and tell you you’re on some prankster show called, ‘Let’s see how many people the pepper can screw’.
Here is what you do & you’ll be happier for it.
Order a Patron Margarita. Yes, it’s $ 9 but… you get a glass similar to a martini glass and a signature Patron carafe that you pour your margarita from. From the first sip, you can tell the difference and your endorphines whiz through you in inebriated glee. Yes! You’ve made a great choice. This is a real margarita outside of what can be offered at an authentic Spanish joint. You get about four to six drinks out of this carafe (maybe a little more since I shared one with a friend & we poured quite a few times) and it is fantastic.
I will not buy another 2 for 1 house margarita from Chili’s or a house margarita in general. I’m spending less on the one than I would spend on the special and I’m nice & toasty.
Okay…now that I’ve made my point about that…
I enjoy Chili’s. It’s a ‘go to’ kind of place… the place where I like to meet up with seedy, random people (I’m guaranteed to enjoy something) or a familiar, affordable beacon to rendezvous with friends. I can eat their chips & salsa all day. I enjoy their frozen strawberry-​mango margarita (one of the few things with mango I will consume) and Tripple Dipper (a meal camouflaged as an appetizer platter). I actually haven’t had any food that I did not like at Chili’s (though I would opt out of their ribs simply because they are not worth the money you pay for them) and I usually have a good time with the servers and patrons.
Sometimes, the service can be a little slow at this location but I don’t go to Chili’s because I have a limited amount of time. I go because I want to take a break and unwind and people watch so… I’m okay with that.
I sometimes wish they would show sports that I want to go out and watch like MMA or rugby but, I suppose, it wouldn’t be the same venue then so I can deal.

This is a Good Chili’s. Good Customer Service. My friend had grabbed a seat and was waiting for me. The Host guided me to where she was. Friendly Servers cant be beat. But the Portions on the 2 for 20 seemed a little small. Food still tasted great.
Our Sodas never ran dry which is a huge plus for me. And The Server always checked on us.
No Complaints where sitting on the bar side or the Restaurant side.