Cherry Creek Family Dental

After having a few bad dental experiences with other dentists, I was thrilled when my appointment with Dr Ciner went wonderfully. The hygienist Caitlin was so gentle, knowledgeable, and explained everything as she did it. My cleaning was 1 hour — so thorough! DR Ciner came in and really looked at everything well and patiently answered all my questions. Traumatized patients — come to Dr Ciner for thorough gentle dental care that will renew your faith in dentists. I’m being dramatic because it was such a relief to have such a calm pain free experience.

Everyone is cheerful understanding and awesome. Never before have I encountered a concentration of good natured people like there is in this practice. Super nice and professional clean and wonderful service…

tldr; Pros: great staff, zero judgment, transparent & accurate billing, great appointment reminders, real & fast results (erased 10 years of negligence in one procedure)
Cons: Because they use newer technology not always covered by insurance, it can cost more to get fillings
I want to leave another review because I’ve been seeing Dr. Ciner and his hygienist staff (both Megan and Kelly) for two years now. I can tell you, each and every experience here has been nothing short of pleasurable. I actually have fun every time I go. No joke! Yes, despite all the scraping and numbing, it’s been wonderful. The staff makes the billing and insurance transparent and easy, and I’ve never felt pressured to do something my insurance did not cover. Everyone is knowledgeable and will explain everything going on in your mouth in understandable terms. Even the hygienists understand insurance!
When I first came in, I had not been to the dentist in a decade (mostly due to anxiety), and for just a few hundred dollars they scaled and root planed my way back to a healthy mouth. Zero judgement, zero inconvenience, minimal discomfort. The hygienists care about your comfort level, both physically and emotionally; plus the administrative staff take the time to explain your insurance and billing BEFORE scheduling an appointment to get any procedures done. I was able to plan financially to get my procedure done quickly, I invested in an electric toothbrush, and I come in for regular cleanings — voila! A decade of negligence erased and I couldn’t be more satisfied. Is it weird that I actually look forward to going now?!
I can understand others who rate this place low due to a clerical error they’ve experienced, but I can assure you those mistakes are not the norm because they have never happened to me over 2 years and lots of appointments.

Very happy with Cherry Creek Family Dental. I’ve seen Dr. Ciner for almost 20 years. I always get a good cleaning, personalized attention and friendly staff. Office is clean and utilizes current technology. When friends ask me if I know a good dentist, I can say «YES» without reservation!

The staff at Cherry Creek Family Dental are fantastic! I called around 7:30am and was able to be seen right at 8am as it was an emergency. After a quick check up I had my specialist referral in hand and in a new chair right up the road within an hour. I’ll soon be back to Dr. Ciner for one last procedure until my next check up. I’ve finally found my new dentist!

I was looking for a new dentist and found this one had good reviews, so I went.
The office is very nice and staff is friendly. The experience was a good one and I’ll definitely be going to this dentist regularly from now on.
The only negative is the parking. It’s not great, but also isn’t a deal breaker for me.

It had a good experience as a new patient at Dr. Ciner’s office. The staff was friendly and my hygienist Megan did a great job — I told her upfront I have a bad gag reflex and she was really patient with doing the x-​rays.
I appreciated that they were very straightforward telling me what they were measuring and looking for. It had been mumblemumble years since I went to the dentist, so I expected a hard sell and lots of dire warnings about my awful teeth, but got the exact opposite — even when I refused a test my insurance wouldn’t cover, they didn’t say boo. I put off going to the dentist for a long time because the last new dentist I tried, I didn’t like, so I’m delighted to find someone I plan to go back to.

I wanted to up the rating based on their business manager addressing the reimbursement issue I had with them. Once I finally spoke with them, they were generally courteous and very quickly issued the remaining refund. They also waived a small outstanding charge on my account for the inconvenience. The rating is sitll only a 3 because:
1) it still took over 6 months to reimburse my money;
2) they lacked adequate communication about why the reimbursement was taking so long;
3) the excuses they gave for holding the money were inappropriate in my view; and
4) I had to actively pursue them to get my money back.
Again, the staff who will actually touch your teeth are great. I’m sticking with them because of this. Competent, friendly, and gentle, Dr. Ciner has put together a great team of hygienists.

The hygienist was very friendly and chatty and the Dentist was thorough.
However, I did not appreciate that they tried multiple times to get me to have procedures done that would not be covered by my insurance and I really did not appreciate that I was sent multiple bills for procedures that I was assured would be 100% covered by my dental insurance. If you don’t know for certain, then don’t tell me you ARE certain.
I will not be going back. There are plenty of dentists with good bedside manner who have competent staff.

The office is very nice, including all staff. The office does preform a very very thorough initial exam, including an exam that goes in depth to find the beginnings of oral cancer and other oral diseases. If you ask to see your X-​rays or results from the exam, they will gladly show you and explain anything. I have been to the dentist a lot, unfortunately, so I did not need the in depth explanations but I did appreciate them. The hygienist did a great cleaning and even did a little extra deep cleaning while she was at it. I was surprised to learn that my insurance covers floride treatments twice a year; my other dentist never told me that. The billing lady was very good about explains what my insurance will cover and even suggested putting off one of my lower priority treatments until the new year so insurance would cover more and I wouldn’t max out and go over this year.
Parking is not the greatest near by and they are in a high traffic area. They are great about reminders and will do email and/​or text reminders too. They allow payment plans and will give you a five percent discount for prepaying with cash or check. Sounds good? You bet!

To go off lizzard x’s quote:
«Beware — I feel like they really wanted my money.»
I agree wholeheartedly. I came in as a new patient, and feel like I made the mistake by telling them that I hadn’t seen a dentist in a year. Next thing I know, they created this very elaborate (not to mention expensive) treatment plan that they insisted I needed. I decided to go through with this without too much hesitation. But it seemed like they were always trying to get more money from me. When I would go to pay my bill, they discovered that I actually owed more. Just last week, about a month after my last visit and last full payment, they called me to inform me that I had an unpaid balance. I explained to the office manager that they told me I was paid in full after my last visit in December. I wanted to know where this additional charge was coming from. She fumbled around for an answer before blaming it on my insurance and telling me how it’s so complex and they do this to subscribers often. So, after explaining all of that, she said she would send me all of this information for my records in an email. A week later, and still nothing. I am suspicious that they try to squeeze as much money as they can out of new, unsuspecting patients. I am very anal about my oral health. I brush twice daily and use a Listerine rinse at least once. I don’t floss every day, but I floss more frequently than most I think. Anyway, I would be hesitant with any diagnosis they give you, especially if it’s expensive. Get another dentist’s opinion. This place, to me at least, runs more like a sales office than a medical provider.

The first time I went there a couple of weeks ago, I was all set to come home and write a one-​star review for this place. The hygienist was distracted and, with it being near closing time, she was ready to go home. I told her x-​rays are difficult for me. I’m a gagger, and they cut into my tiny mouth. Not only did she not offer any numbing spray, she kept bumping the x-​ray machine thingy WHILE IT WAS IN MY MOUTH. She also slammed it into my arm and hand a few times. I was ticked.
Also, I called in initially with specific tooth pain but told them I hadn’t been in for over two years and would like a full exam. I was only scheduled for an x-​ray of the one tooth. This further added to my irritation, but then they decided to go ahead and do all of them. However, THAT further added to the hygienist’s distraction, which then irritated me even more. It was a horrible cycle of doom that had me in total grouch mode, and I was grumpy to people who didn’t deserve it.
But the awesome financial explainer lady convinced me to come back and scheduled me with a different hygienist to get one of my several fillings redone.
Today was the big day.
I was nervous because that’s how it goes and also because I was a total crab to Dr. Ciner after my experience last time. I attempted to make peace by telling him about Kyle, my Jewish crocheted octopus who travels the world. I told him how I was making him new legs for Chanukah but got distracted after the third day and now have a deconstructed tripus on my hands. I think we bonded.
Another person mentioned that Dr. Ciner can numb just one tooth. I experienced this for myself today. Usually, a dentist will shoot me up and make me wait 10 minutes while my entire face goes numb and I feel like I’m a stroke victim made out of raw chicken but I can still feel them drilling. Dr. Ciner numbed me, I could still feel my lips and tongue, he started drilling, and I felt it. I thought, ‘Yep, here we go. Time to liquidize my entire face for the rest of the day.’ But no. He put just a little more in, and I could still feel my face but none of the drilling. Pretty remarkable.
In the end, I proposed to everyone and made an appointment for round 2.
Go here. But don’t make it difficult for me to get an appointment.

Glad the Unilocalers helped us find Dr. Ciner’s office. Our cleanings and dental work were quick and comfortable.
The friendly staff will definitely help us make regular visits and take better care of our teeth.

My husband and I are fairly new patients of Dr. Ciner — we’ve only seen him three times (each). However, he’s already the best dentist we’ve ever had. Dr. Ciner is not only a very calm, expert dentist, but he has an excellent staff who are much like him: technically knowledgeable and up-​to-​date, super professional, friendly, patient, kind, and concerned about their patients. My husband is particularly nervous about dentists, but he and I are both confident that Dr. Ciner is one of the best.

This office is awesome. From the moment you walk in, you are treated with respect and they are very courteous. Dr. Bladder made me feel like I’d known him since high school. Very professional.

I had a very good experience at Cherry Creek Family Dentistry. Dr. Ciner was a very calm person. He was very personable, and didn’t just rush in and out. After my first appointment, I found an offer in the mail for free teeth whitening for new patients. I called and they honored the offer even though my first appointment was already passed.

Never thought I’d actually enjoy a dentist visit, as there is nothing worse then having someone root around my mouth. Spent my morning here, and loved every moment of it… no, really! The dental hygienist was fabulous. I explained to her that I’m a gagger when it comes to taking the xrays… she informs me that she can spray a numbing spray to see if it makes it better. Spray was amazing, no gagging and was only numb for less than 10 minutes. In my 29 years of life, nobody ever gave me this option. Awesome!
The cleaning was beyond thorough and it was a complete breeze. Finally, the oral exam… I got to me Dr. Cidner and he’s absolutely kind and fabulous! I had a tooth bothering me and he figured out the issue (former icky dentist didn’t remove all the silver filling before putting composite filling on and it didn’t «bond» correctly). They actually fit me in today to have a temp filling put on. I’m a wuss… total wuss… but didn’t even feel the needle of the novocaine or any pain. Best part he ONLY numbed my tooth!!! Therefore, I could still feel my tongue, cheek and face and there was absolutely no pain! It was quite magical, as usually I’m numb and drooling for 2 hours post dental work.
Will I go back? You bet! Would I recommend to others? Already have!
I’ve been to a lot of dentists in Montana, Washington and Colorado and Cherry Creek Family Dentistry is by far the best place I’ve been. Oh, I have to say I love the front desk ladies too. One went out of their way to get pricing for a crown with my current plan, with my next dental plan at my new job (wasn’t an easy task for her, as it was hard info to find), and gave me pricing if I got additional dental insurance (supplemental). Love her… love them.

So. I’ve had 3 root canals on the same tooth. Yeah, that’s right-​THREE.
It’s all a haze at this point, it all started in California so it’s not Ciner’s fault.
Long story short-​Tooth got pulled, I needed a bridge, I didn’t have any insurance & Sheldon let me make monthly payments. He also got me a rockin deal on tooth pullage and bridge-​$ 500.