Check Into Cash

This place really sucks and the manager, Maurilio Brown, needs better manager skills. We got a loan from them and we have before in the past and never had any problems until recently. The manager pushed for a dumb debt card and we didn’t need one, but was told this was the only way they give loans out now. We took it anyways because we were using the money to pay our rent that month. Well, he told us to go to Vectra Bank and we won’t get charged with a fee pulling out the money. The stupid ATM took the money out of the card but never dispense the cash. We immediately told the manager and instead of listening to us first he jump to a conclusion that we were ripping them off. Now we have no money to pay our rent and the manager didn’t even care to listen. We got the district manager involved and she was pointless and didn’t care. She promised us that we wouldn’t be charged for any payments until we get the money back. She didn’t care and stop answering our phone calls when we ask why are the payments being debt out of our account. We called to push off a payment until next week, but they refuse to help us out. Any other place we went through will let you push off a payment for two weeks. We did a dispute with the bank and had to wait 45 business days, finally we got the money back with almost two months from the loan date. We have borrowed from this place before and we have always been loyal customers. They for sure lost one customer and im sure they careless anyways. But if we can stop people going through this please look at other places. We have went through speedy cash, money tree, loan stop, etc and we have been treated better and they know how to treat their customers.