Chase Bank

This review is not about this particular location other than it is the place I visited to close an account that I never used.
So, several years ago, with $ 75, I opened a checking account online with the intention of moving all my banking to Chase. I went with another bank instead and more or less forgot about the Chase account. One day three or four years ago, I thought I should go get that money and close the account. So I go in and the guy helping me, the manager I think, tells me that there is no money in the account as it all went to fees for inactivity. I was stunned. I think the manager guy was a bit stunned too, but his attitude seemed more to imply that I had done something wrong. He did offer to shred my check book, so that was nice.
F*cking thieves.

I am using Unilocal as my method to give praise, but only because I could not find anything through chase to thank/​commend an employee. I switched to CHASE after moving from a rural town in another state and had bad luck with Bank of America.
Chase was FANTASTIC, especially this location near my house. However, I want to give my top praises to Todd, the manager. I originally signed on for the incentive deal — something like $ 150.00 free. This may not seem like a lot to some, but to a struggling recent graduate, it was huge! It meant eating for a few weeks.
I some how messed up the terms of the deal by a few dollars or maybe a date –something to the effect of «I just missed the terms». I spoke with Chase customer service hotline representatives for a few days and they told me there was no way to get the promotional funds.
I came to terms with it and mentioned it to Todd one day in the bank during a transaction and he went above and beyond — just for a young guy with little money to his name — though I am sure he has clients with $$$. It made feel like CHASE really cared, a feeling that most don’t feel with big banks. Also, it really helped me until I got on my feet. I will be a CHASE member por vida people. Praises to the 6^th street location and Todd!

I’m very impressed with the quality of customer service at this branch location. 3:30pm on Friday and the employees were still smiling and eager to help. A prompt greeting goes a long way so high points for that.
I had come into Chase because I got a notice in the mail that they will give you $ 200 when you open up a new checking account. *You must have their coupon to get the deal so keep checking your mail.
Because I have student loan money I needed an easy way to manage incoming funds and then pay that money back to the University or buy books, cheap beer, whatever. An extra $ 200 will go a long way — and it only took about 4 business days for that gift to get processed.
Aaron was the guy who hooked me up with all the necessary information. Not only was he professional but also personable which is key to keeping customers happy. I highly suggest checking out this branch because it’s very professional and still laid back. Plus, the lobby is open until 6pm so that helps for working folks.
So far everything is working out well. No hidden fees — very up front when in comes to banking which is refreshing.

Thank you chase for being one of the first with ATM deposits.
Boo for having employees parking in your customers lot.

In terms of location and parking, this branch is great. It’s on 6^th between Ogden and Corona, and has a large, free parking lot. The staff is also generally friendly (but not quite as awesome as the folks at the 16^th Street branch).
On the downside, I have a decent amount of money invested with this branch. I was told that I’d get regular calls regarding the investments, but have only heard from this branch one time in the last year. Of course, they’re probably scared to call people considering overall performance. :)
Not outstanding, not terrible. This place is A-​OK.

This is a good Chase, good people. It’s right on 6^th which is nice. They are open until 6pm which is nice as well. The one bad thing is you can’t really hear the people behind the glass type things. It’s what it is. Chase has been pretty good to me so I’m content with them…

I signed up for free business accounting services with Wamu. Then Wamu became big bad blue JP Morgan. And the terms changed to a 32% monthly surcharge on my business accounts unless I maintained a certain level of activity.
So, business account was promptly closed. And I will be a life-​time non-​JP Morgan Chase banker. As should you.